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HELP! Blu ray Sound effects, etc. are loud, but people's dialogue are hard to hear

post #1 of 9
Thread Starter 
I have the following tv and blu ray player:

http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=47PFL7422D/37&slg=en&scy=US

http://esupport.sony.com/US/p/model-home.pl?mdl=BDPS270&LOC=3&session_id=ab46b94b17a5ebb44f311ece50cab58d#/howtoTab

When watching blu ray movies the sound effects, and everything is loud, but when it comes time to hear the people talking it is so soft and sometimes muffled we have to turn the volume up really really loud just to hear them and even then it's not the clearest.

We have direct tv and the sound works fine for that so I don't think it is the tv. We tested the following blu ray player: panasonic dmp-bdt230 blu ray player.
http://m.bestbuy.com/m/e/product/detail.jsp?skuId=8343057&pid=1218874431837#

And it noticeably improved the sound, but it didn't totally solve the problem. Any suggestions?
post #2 of 9
If you have a 5.1 surround setup, the first thing you need to do is calibrate the volume levels for all the speakers. This is not difficult to do with a $50 SPL meter and a "calibration" DVD such as DVD Essentials from this place:

http://www.videoessentials.com/

If you have only two speakers, then you should look in the audio settings for your TV.

--Ethan
Edited by Ethan Winer - 5/20/13 at 1:16pm
post #3 of 9
Yea, what's your audio setup. Sound through TV? 5.1? 2.0? There could be a myriad of answers depending upon your other equipment.

Assuming just TV sound, I'd suggest checking the settings of the bluray player and make sure it is sending a stereo downmix to the TV. It could just be getting front R/L and not the center channel, which is where the dialog is.

If it is a 5.1 and you have an AVR and it has audyssey, run audyssey. Then if dialog is still a problem use dynamic volume which will supress special affects frequencies and enhance dialog. (This will also help in any speaker set up running with an avr.)
post #4 of 9
Thread Starter 
Thanks for your reply, I don't have 5.1 surround sound and I am only using the speakers on my tv. I just found the down mix setting and I adjusted it to stereo. Hopefully this will solve the problem, I just need to wait to get another blu ray back from Netflix to try it out. Thank you guys very much for your help with such good advice in such a timely manner.

THANKS!
-mike
post #5 of 9
Sure. Also check your tv volume settings. It may also have a setting to enhance dialog, my lg does. My wife needs it! She has trouble sometimes understanding exactly what is being said. As you age and your hearing goes constanants tend to cause the most problems as they are the higher frequency sounds.
post #6 of 9
Oops double post
post #7 of 9
Thread Starter 
Thank you guys for your replies, I will take all the advice I can get. Unfortunately I set the blu ray player to downmix the audio from surround to stereo, and it still didn't solve my problem. Any suggestions? What does PCM mean? Does that work with an hdmi cable?

Thanks!
Mike
post #8 of 9
Quote:
Originally Posted by mike1127 View Post

Thank you guys for your replies, I will take all the advice I can get. Unfortunately I set the blu ray player to downmix the audio from surround to stereo, and it still didn't solve my problem. Any suggestions? What does PCM mean? Does that work with an hdmi cable?

Thanks!
Mike

Yes, PCM is a digital format used by hdmi. I assume the picture is fine so the cable is probably fine as well. What audio settings do you have in the TV? That's the only other thing that could be a problem.

I looked up your tv manual. Look at your sound settings in your tv menu for direct TV if that works. Make sure your other input for the bluray player has the exact same settings. You can have unique settings for each input so you may not have the same settings for sound in both inputs. This could be the culprit: (from your manual)

Sound mode
Allows you to select the modes for more spatial or surround sound reproduction dependent on the broadcasted signals or signals from external inputs received.

But check all the sound setttings in what works (the direct TV input) and reproduce those in the bd player input. If that doesn't fix it, try switching inputs between your HDMI 1,2, 3, maybe one input is bad. Then switch cables. If that doesn't do it, the BD player is the culprit, try another BD player. But my intuition says you may be running in surround mode in the bd player but using just stereo for the direct tv input.
Edited by glangford - 5/17/13 at 4:52am
post #9 of 9
Thread Starter 
Hey thanks for much for your help. It's really neat how you can connect with people who are a lot more knowledgable than I about these things. It turns out it was the PCM option from the blu ray player that was the problem. On the bluray player, I went to audio setup, and then under "set the output type for the Audio signal from Hdmi", I chose "PCM" instead of "auto" and that solved the problem. Wow. Thanks for your help!
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