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Sony STR-DN1040 Official Thread - Page 11

post #301 of 894
Not good.
I spoke with Sony and they had me run a number of tests then they wanted me to power down and then hold down the power button for 10-20 seconds whereupon the unit is supposed to tell me it is resetting itself but it did not.
I had many attempts and even pulled the power line out of the wall all o no avail.
Sony say the unit is defective and they need me to send it back to them but I told them it's easier for me to return to BestBuy under their 15 day return policy.
Annoying.
post #302 of 894
Quote:
Originally Posted by andersonshatch View Post

My wifi password has symbols in it too, so it added a lot of frustration to the network setup I did earlier today. Annoyingly I tried going through the manual setup for wireless, and the network name field has a symbol keyboard with what I needed, but the password one still doesn't!

In the end I used PIN WPS to connect, after doing a search and finding out my Airport Extreme supported it.

My router supports PIN WPS as well, but I still can't connect. Sony needs to address this keyboard bug with a downloadable firmware update pronto. (I reported the bug (i.e. the missing special characters from the keyboard) to Sony tech support, but basically received cookie cutter answers that went nowhere).
post #303 of 894
Quote:
Originally Posted by IRJ View Post

Not good.
I spoke with Sony and they had me run a number of tests then they wanted me to power down and then hold down the power button for 10-20 seconds whereupon the unit is supposed to tell me it is resetting itself but it did not.
I had many attempts and even pulled the power line out of the wall all o no avail.
Sony say the unit is defective and they need me to send it back to them but I told them it's easier for me to return to BestBuy under their 15 day return policy.
Annoying.

Sounds like a better plan you won't have to play the waiting game when shipping it smile.gif
post #304 of 894
Quote:
Originally Posted by mvp2005fan View Post

Just unboxed mine.

One snag: my wireless code has several special characters in it, whereas the on-screen keyboard of the receiver only shows 4 special characters (@, #, etc.)

Does anyone know how to access any of the other special keyboard characters so I can enter my code? Can you connect a USB keyboard to this receiver as an input device?

(I've never run into this issue before, even on Sony's other products--for example their current Blu-ray players all have comprehensive on screen keyboards)

Thanks in advance for your help!

I ran into the same exact problem. Frustrating, but I did get a solution from Sony Live Help. Basically you have to use a computer on your network and its keyboard to enter your WiFi password through a browser interface. It is a bit inconvenient but works.

1) connect the receiver with an Ethernet cable to your LAN.
2) go through the setup on your receiver for a "wired" network. Determine the IP address (if entered manually or assigned automatically by your router... may require looking at your router table/web interface to see what devices are connected).
3) on a computer on your network, browse to the IP address of your receiver (for example http://10.0.1.26) A webpage should appear called "Sony Network Device Setting"
4) under "Network Settings" edit the Wireless Settings WPA Key as necessary and click "apply"
post #305 of 894
I just Bought a strdn 1030 can I use polk lsifx surrounds with it ? they say 4 ohm... will they work ?
post #306 of 894
Quote:
Originally Posted by theredgoat View Post

I ran into the same exact problem. Frustrating, but I did get a solution from Sony Live Help. Basically you have to use a computer on your network and its keyboard to enter your WiFi password through a browser interface. It is a bit inconvenient but works.

1) connect the receiver with an Ethernet cable to your LAN.
2) go through the setup on your receiver for a "wired" network. Determine the IP address (if entered manually or assigned automatically by your router... may require looking at your router table/web interface to see what devices are connected).
3) on a computer on your network, browse to the IP address of your receiver (for example http://10.0.1.26) A webpage should appear called "Sony Network Device Setting"
4) under "Network Settings" edit the Wireless Settings WPA Key as necessary and click "apply"

Red Goat:

Thanks so much! -- I shall give that a try. (Just gotta figure out how to display the Sony's GUI when I hook it up next to my computer...What a pain in the neck, eh? wink.gif )

(I did make contact with Sony LiveHelp yesterday and they had no idea on how to fix it, although they said they would forward the problem to their engineers.)
Edited by mvp2005fan - 8/16/13 at 11:35am
post #307 of 894
My left front speaker amp just blew out. Now I get to find out how good Sony support is. Joy.
post #308 of 894
I just got my 1040 and it sounds so good I almost don't care but...

I don't think I am getting true 5.1, which is the setup I need.

I have the back speakers connected to "surround" (not surround back), and when I auto configure using the included mic, I only see a 3/2.1 setup under the menu (when viewing from the manual setup menu).

Is this correct?

I connected the back speakers via "surround back" inputs at first, but the mic didn't pic them up. When connected to "surround" it at least configured.

I don't even see a 5.1 option under manual setup.

Any suggestions?

Thanks in advance.
post #309 of 894
3/2.1 means three speakers in the front, two surrounds, and a sub. A 5.1 system uses surrounds, which belong on the sides, although they can be positioned in back, and 7.1 adds the rears. Looks like everything is right. Why do you think otherwise?
post #310 of 894
Cool. Well, I guess that is why is sounds so good. Blows away my old HK.
post #311 of 894
Did sony do something to the MediaRemote and TVSideview apps? They were working fine, then both quit at the same time. Now the apps don't list the 1040 as a compatible unit. Airplay is still working fine. Anyone else with this issue, or am I again doing something wrong?
post #312 of 894
A little help please.

1. Is it possible to register the 1040 from the receiver itself? Also what is the process I can't figure it out.
2. My family room is not setup for me to have rear surround speakers out full time. So I have cables long enough to plug in my rear speakers when I am going to watch a movie that would be better with 5.1
For the rest of the time the speakers are unplugged and in my AV cabinet. I still have the cables plaugged into the back of the receiver as access is difficult. When I play anything other than TV through
the receiver if the volume goes above 25 the receiver shuts down into protection mode. Is this from the surrounds not being plugged in and the speaker connections being "open". I played Saving Private
Ryan at higher than 25 with all speakers connected and didn't have a problem with the protection kicking in.


Thanks in advance

Jeff
post #313 of 894
I don't know about the protection issue with unterminated speaker connections, but you should change the AVR configuration to 3.1 when the surround speakers are stored.
post #314 of 894
Well i just finished setting mine up and am very happy so far.Was nervous about having any problems with it as i am from Canada and bought it 8 hours away in the states.The on screen set up made this the easiest install ive done. I prefer my music in 2 channel and my movies in whatever audio they were produced with,and it took me a bit to get the reciever to stick with its automatic AFD for some reason(might have just been me). Was also easy to set up to my sons ipod and my android phone.Streaming music from the computer is good too.Seems a little slow connecting to the server each time,but once it does the music plays lag free(even on wireless)and quality seems better than streaming through the PS3! I have kids and a non techie wife that i didnt want to be hitting any settings on the provided remote(i actually like the remote)so i programmed my older Harmony remote to do all the basics for them and ill keep the sony remote for myself. Have no complaints at all.Sound is crisp and powerful(reproduction with my Klipsch is amazing) easy setup,and tons of features has made this a good choice for me..as long as i get a few years out of it i will be happy.If anyone is browsing this forum and on the fence about this reciever..id recommend it.
post #315 of 894
Quote:
Originally Posted by theredgoat View Post

I ran into the same exact problem. Frustrating, but I did get a solution from Sony Live Help. Basically you have to use a computer on your network and its keyboard to enter your WiFi password through a browser interface. It is a bit inconvenient but works.

1) connect the receiver with an Ethernet cable to your LAN.
2) go through the setup on your receiver for a "wired" network. Determine the IP address (if entered manually or assigned automatically by your router... may require looking at your router table/web interface to see what devices are connected).
3) on a computer on your network, browse to the IP address of your receiver (for example http://10.0.1.26) A webpage should appear called "Sony Network Device Setting"
4) under "Network Settings" edit the Wireless Settings WPA Key as necessary and click "apply"


In order to get this to work, I had to hook the Sony up to a Linksys WGA600N

After that, I was able to manually change the wireless settings easily with the above procedure.

However, I found the wireless antenna of the unit is not nearly as good as the WGA600N. Therefore, I ended up just leaving the WGA600N hooked up and running this as a wired connection.

Updating the receiver's firmware was a very quick and easy process.

Does anyone know what that latest firmware fixes? (It's not listed on the official Sony support page for the 1040: http://esupport.sony.com/US/p/model-home.pl?mdl=STRDN1040&template_id=1&region_id=1&tab=alerts#/alertsTab )
post #316 of 894
I have not read the whole thread but wanted to mention the issue I have noticed. I just purchased one and hooked up my 5.1 speakers. While PS3 audio and video work flawlessly, I have not been able to configure Xbox 360 correctly. I have an older xbox 360 with component video. I connected the component video cables to SAT IN and ran the audio through optical. No video frown.gif I purchased the component to HDMI converter, connected the HDMI cable to the receiver. Still no video frown.gif Audio works perfectly.

There is one HDMI cable out to my BenQ 1070 projector (about 15 feet away) from the receiver. Has anyone seen the issue? Thanks.
post #317 of 894
Quote:
Originally Posted by waldoworld View Post

Did sony do something to the MediaRemote and TVSideview apps? They were working fine, then both quit at the same time. Now the apps don't list the 1040 as a compatible unit. Airplay is still working fine. Anyone else with this issue, or am I again doing something wrong?
I also am having trouble with TVsideview.I will let you know if i figure it out.
post #318 of 894
This isnt a big problem but ill ask incase im missing something. I can use my Android phone to wake the reciever and instantly play music through bluetooth.Works smooth and is nice to not have to turn on the TV or use the remote at all. But is there anyway to have it power off when im done listening?I assumed it would automatically go back into standby mode when i turned off my phones bluetooth.
post #319 of 894
Does anyone have any feedback on the Advanced DCAC room correction used in this receiver? There is very little information available online. I'm mainly interested in hearing how it compares to MultEQ XT, as I'm considering whether to go with the Sony or the Denon X-2000. Thanks.
post #320 of 894
So, I made the switch to the DN1040 after reading countless reviews.

Swapping out an Onkyo receiver that I gave to a friend, this receiver got hooked up to a pair of Definitive Technology BP7004's, CLR 2002 and 4 rear surround speakrs and WOW! What a difference!

The power, the bass, the clarity, the high fidelity... right out of the box!

No calibration needed and immediately I put in a bunch of my favorite titles!

The Matrix, The Patriot, Gladiator... AWESOME!
Amadeus in BluRay... Sublime and blissful!
Project X to Palladia Television... TURN IT UP!

I especially LOVE the SEN channel and it's a bit of an inside joke here, so doubly so.

SO thankful I made the purchase and opted for the 1040 over the other models offered.

THANKS SONY! I'm back again!!!
post #321 of 894
Go to www.avgeeks.ca you can get what you are looking for
post #322 of 894
Its so cool. Imagine I enjoy the same that was installed by www.avgeeks.ca. They are so wow check them out!
post #323 of 894
Just got our DN1040 this week, and hooked it up.

We are using HDMI over CAT5 to distribute the AV to other rooms in the house. The one problem we're seeing is that audio is only getting sent if the input from the device being used is HDMI. For optical or analog input, the sound comes out of the speakers attached to the amp, but not over HDMI. Internet radio is the same. If the source is connected via HDMI, it works fine. I can't see anything in the manual that says this shouldn't work; is the amp defective, or am I missing something?
post #324 of 894
It only sends Analog audio to Zone 2 so any HDMI Ditigal audio source won't go- a work around is to plug R + White leads From (example a DVD - or Blu-ray or Cable box ) to a unused analog port on the amp that will feed out analog audio to zone 2.
post #325 of 894
Quote:
Originally Posted by westdc View Post

It only sends Analog audio to Zone 2 so any HDMI Ditigal audio source won't go- a work around is to plug R + White leads From (example a DVD - or Blu-ray or Cable box ) to a unused analog port on the amp that will feed out analog audio to zone 2.

If that's a reply to my post, perhaps I didn't explain it well. We're not using zone 2 at all, and the problem is with any audio that isn't HDMI into the amp.
post #326 of 894
Quote:
Originally Posted by zooterkin View Post

If that's a reply to my post, perhaps I didn't explain it well. We're not using zone 2 at all, and the problem is with any audio that isn't HDMI into the amp.


Then It's broke - Call Sony Support- Sorry
post #327 of 894
Quote:
We're not using zone 2 at all, and the problem is with any audio that isn't HDMI into the amp.
It sounds as though the receiver doesn't switch audio from a non-HDMI source to one of its HDMI outputs. Although I didn't see anything in the manual that confirms my assumption, I also didn't see anything in the manual that contradicts it, so that may be the reason.
Edited by eljaycanuck - 8/28/13 at 12:49pm
post #328 of 894
Quote:
Originally Posted by eljaycanuck View Post

It sounds as though the receiver doesn't switch audio from a non-HDMI source to one of its HDMI outputs.
Yes, that's what I'm seeing (and it's to either HDMI output).
Quote:
Although I didn't see anything in the manual that confirms my assumption, I also didn't see anything in the manual that contradicts it, so that may be the reason.
Yes, that's exactly what I'm trying to establish.
post #329 of 894
Quote:
Originally Posted by D Bone View Post

My daughter graduated HS Thursday and my house is still full of company, so my 1040 is still sitting in its unopened box. My setup is living room based and no onscreen volume display simply won't be tolerated by my family, or me either for that matter. I have another 10 days until I have to return the 1040, but I will wait just in case anyone finds a setting that enables the volume OSD. I have read the manual front to back several times and I'm confident there is no such setting, but I can still hope. At this point it's a TKO for the Denon X1000, but if anyone sees something different please let me know.

In this day and age, it's a big swing and a miss from Sony by not incorporating such a simple, yet necessary feature.

I couldn't agree more. With so many home AV systems hidden in cabinets providing onscreen feedback is such a no-brainer.
post #330 of 894
Hi all,

If I understood well what I've seen/read, the OSD of the STR-DN1040 has stylish icons (see below) whereas the OSD of the Sony STR-DN840 is more basic (simple lines of text).



Is there a chance that a future firmware improves the 840's OSD ?
I mean is Sony used to providing such upgrades ?
Thank you.
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