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Cant control HD setbox with my LG Magic remote (2012).

post #1 of 6
Thread Starter 
Hi guys. A couple of months ago i purchased an LG 42LS5700 and then a magic remote for 2012 models (which works ok). I'm using the US firmware 5.0. The thing is, even though i set the setbox under inputs and select it, the onscreen interface to control it (basically, switching channels and stuff like that) does not show up.

Is this an issue with the setbox (PACE DC550D), the TV, none, both?

Any help is appreciated.

Thanks!
post #2 of 6
What is the signal source to your STB cable?
What output from the STB to your TV are you using? If HDMI have you tried using different HDMI input connections on the TV?
post #3 of 6
Thread Starter 
Thanks for replying Walford.

Sorry to be not so techncial put i'll reply as i can smile.gif

The cable source is directly from the coaxial cablem which is connected with a T to my cablemodem and then the building's main cable node.

The connection between the STB to TV is HDMI. No, I haven't. I'll give it a go and let you know.
post #4 of 6
Do I understand that the cable from the wall is connected to the Input of a splitter(T connector) and one output is connected to your STB and the other output is connected to your cable modem? If not change it.

I suggest turning both the TV and the STB off and reconnecting the HDMI output from the STB to HDMI1 or another HDMI input connection on the TV. Next turn on the STB and then turn on the TV. Next cycle through the Input selection choices on the TV and leave it on the HDMI input connection that has the HDMI cable from the STB connected.
What does the screen of the TV say?
If you select Info on the TV remote what does it say?
post #5 of 6
Thread Starter 
I did what you say, didnt help. I removed the connection from HDMI1 to HDMI4, when turned on the box and then the TV back the TV said "invalid input, choose another" kinda dialogue and selected HDMI4. Same as first, no on-screen control.

Regarding "info" there is no info. in fact, on top right there is a shadowed remote control. Perhaps i'd be able to click it and that would bring the on screen remote, but cant do it.

This is supposed to work with ALL STB?
post #6 of 6
Thread Starter 
When i said "there is no info" i meant, the info bar is up there but says literally "no info" and then on the right is the shadowed remote control icon.
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