Originally Posted by talems
I am setting up the InfiniTV 6 ETH for the first time. However, I am very familiar with the process since I have been using the PCIe 4 card for years now.
My question is do I have to install the Network Tuner part of the software and run the Ceton Network Tuners plugin described in Step 5 of the Quick Install Guide sheet? What is the purpose of running this plugin? I skipped the Network tuner step and my WMC runs fine.
Network Tuner is for USB and PCIe only. The ETH model using Pooling which is in the device fw / hw.
Originally Posted by cybrsage
Can you do the same test, only using the Ceton Diagnostic Tool to do the channel tuning and stopping instead of the web page? They both do the same thing, but one of them uses HTML in the process of doing it. It will help locate the issue a little better. It does appear to be something on your device, most likely some kind of abnormal issue with it since it is not happening with mine. Also, you might have said, but what firmwares are you running? I am using the latest beta of both.
I'm running the latest beta fw 22.214.171.124 and sw 7359.
The Ceton Diagnostic Tool does not let you select the channel for tuning. After checking the channel on CableCARD tab multiple times, it only appeared to hit a single tuner. I've been running the InfiniTV6 for some time now so all the tuners have been tuned and have a channel "locked" but "STOPPED". Regardless, the pixelation does not happen using the Ceton Diagnostic Tool or WMC.
Originally Posted by Foxbat121
I think Ceton should dig into the details. Some bugs just don't show up in all cases. That's the bug that is hardest to fix. Like I mentioned before, this is the first network tuner product from Ceton, there are bound to have some networking issues.
Ceton support finally escalated me to engineering. Apparently, the wireshark capture had a lot of errors in the stream. It was somewhat frustrating because support repeatedly asked to trouble shoot the network. They seemed to have a hard time understanding that 6 tuners through WMC is OK, but 4 tuned through InfiniTV6 ETH device webpage causes severe full screen pixelation.