Originally Posted by Ken.F
Did you do that yourself or did Verizon need to come out to do it?
I believe Verizon can make the change remotely, but they do have to make the change before you can switch from using coax to an Ethernet cable for your network connection.
Originally Posted by FMinMI
Sorry, but I have to disagree. The three cable companies I am familiar with (Charter, Brighthouse and Comcast) provide TV and internet the same way - via a single cable into the house then split off. If there was no issue with your/his setup before adding the C6 Eth, and then a problem crops up after the C6 is added, it is a design issue that Ceton should address/correct. I would think any person buying the C6 would expect it to work when connected as indicated on the installation sheet.
With that said, I guess I am lucky as my C6 does not seem to cause any issues.
It's not a Ceton issue, whether you agree or not
. The way Verizon and those other providers handle the internet connection is fundamentally different. With Verizon, the default configuration has the internet service available via MOCA over the coax line. You connect a coax cable to their router which has a built in MOCA adapter and you're good to go. The problem is that the presence of the MOCA signal on the coax line can cause interference with some devices that don't have built in MOCA filters, including the Ceton tuners. The interference would cause issues with the TV signal for some channels on the Ceton device, not issues with your internet connection. Installing the filter between the coax feed and the Ceton card prevents that interference from reaching the tuner. It's also simple enough to have Verizon turn off the MOCA internet connection and turn on the standard Ethernet connection on their interface box, which is what a number of us have done. The advantage of using MOCA is that there are ways to configure the FIOS feed so that rooms that only have a coax feed can get a wired network connection using MOCA adapters.
With the other services, the internet connection is multiplexed on the coax line, but it isn't MOCA. With those services, you hook a coax line up to a cable modem which basically extracts the internet connection from the coax line. This method doesn't cause the sort of interference that is being discussed.