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Official Sony [X9] XBR-55X900A / XBR-65X900A Owner's Thread - Page 17

post #481 of 7278
Quote:
Originally Posted by xej View Post

Didac, I'm also from Barcelona and waiting the 65". Where did you buy it ?. Is a 65" ?
Hi! Nice to know I'm not the only one. Yes, I also have the 65" and the US 4k support confirm that the EU models are the same as the US ones in hardware specs. I bought it on Sony official store in Barcelona. Tomorrow I have a meeting with a Bravia manager in Spain (Sony HQ are in BCN) to talk about this matter because if they do not upgrade our TV's too I will retourn it and wait for the new sets. Tomorrow when I have more details I will post it in here.
post #482 of 7278
can someone post the phone number i need to call for the hdmi switch so I can watch the 4k?

i have the 55X900a.

Thanks.
post #483 of 7278
Check post #445
post #484 of 7278
My 65 was manufactured in May - I wonder if that is late enough to not have to have someone come in and do a swap.
post #485 of 7278
Quote:
Originally Posted by flinchn View Post

My 65 was manufactured in May - I wonder if that is late enough to not have to have someone come in and do a swap.

Easy way to check is look behind left side of screen. If "HDMI 4" input is 5" away from the "HDMI 1 & 3" it is my understanding you've got the two-week long "first edition." That still sorta sucks.
post #486 of 7278
Quote:
Originally Posted by LeeSoFl View Post

Easy way to check is look behind left side of screen. If "HDMI 4" input is 5" away from the "HDMI 1 & 3" it is my understanding you've got the two-week long "first edition." That still sorta sucks.


Mine looks like that in the back - what rubbish. I'm still wondering whether to spend the money on the 4k server thingy, but I don't think I'll call the number you provided until I decide. What's really concerning me is future connections like PS4
post #487 of 7278
And it definitely doesn't look like this: I don't understand why this connection is limited to HDMI 4

https://us.en.kb.sony.com/app/answers/detail/a_id/43379/c/65,66/
post #488 of 7278
Quote:
Originally Posted by flinchn View Post

Mine looks like that in the back - what rubbish. I'm still wondering whether to spend the money on the 4k server thingy, but I don't think I'll call the number you provided until I decide. What's really concerning me is future connections like PS4

I spent some time with Sony, voicing my (not so mock) outrage at having to spend yet more money for the media server. I was given a supervisor to talk to, who courteously gave me an event number and assured me I would not be called back. Perfect!
post #489 of 7278
Last night I went over to my brothers to mess around with his 900a. We downloaded two different 4k clips. One was from the link a few pages back in this thread and the other was from a link provided in the description in a 4k YouTube video. Both files were mp4's loaded onto a usb flash drive and plugged in to the side of the tv. Both files played audio but there was a message that the format wasn't supported, and besides a line of digital static at the top of the screen there was no picture.

I thought this tv had great codec support? What is required to get 4k videos to play? Does it all have to go through hdmi? And since he has one of the first run models is the only way to get that to work is to have Sony come out and switch out a board? I guess hooking a computer up to the tv and playing the files directly would work, but that really isn't feasible for him with his setup.
post #490 of 7278
Quote:
Originally Posted by flinchn View Post

What's really concerning me is future connections like PS4

Yes, this is true. Are they looking to convert inputs to 2.0 as the need requires? I've added my name to the Comcast 4K beta group, and while it's still about a year out, will be running on 2.0.
post #491 of 7278
What is this about, please?

"Free 4K Premium Service Activation Eligibility*
To confirm compatibility of your X900 4K Ultra HD TV with the 4K Ultra HD Media Player**, and to check if
your TV qualifies for the free premium service activation, please follow the steps below."
post #492 of 7278
Does anyone have a XBR-55X900A or XBR-65X900A with the HDMI IN 4 jack configuration that does not requieres the HDMI board swap?

For the EU users: On the official Sony Store they have told me that the are still waiting for an official response from SONY Bravia Manager in Europe about the HDMI swap in the EU territories. The good news are the have told me that if there are no plans for an upgrade you can always ask for a voucher and wait for the new TV sets to arrive on late august if your TV was purchased less than 30 days ago and you have all the accesories and box in good condition.
More info on this matter tomorrow when they talk in person with the Bravia Manager.
post #493 of 7278
They way to tell if the TV needs a update or not when your buying one is ALL new shipping 65 and 55 come with a 4k Media Server Sticker on the box if you have that there is no need to swap board the new one is already there...the older sets do not have this sticker then your waiting a bit to swap the old board...

Tj8xp
post #494 of 7278
So if any one might find this of interest...

I wanted to actually see the youtube samples in 4k, as everyone says the app on the TV limits the playback to HD quality. There are really only a few 4k youtube samples with good quality, but I found an app called '4k video downloader' (google). It allows you takes down youtube videos in original quality - and in my case I had them saved to mkv (mp4 default didn't work). Then I hosted the vids on my computer's media server (an old version of TVersity) which shows up on the TV connection menu

At first it wouldn't play the videos but I turned the TVersity transcoder off to pass the native mkv and they all work - and they are beautiful!
post #495 of 7278
Quote:
Originally Posted by LeeSoFl View Post

What is this about, please?

"Free 4K Premium Service Activation Eligibility*
To confirm compatibility of your X900 4K Ultra HD TV with the 4K Ultra HD Media Player**, and to check if
your TV qualifies for the free premium service activation, please follow the steps below."

I thought this was about their Autumn movie service, but all it's for is a service call appointment to connect your cheesecake to your TV.

Calling a "service call" a "Free 4K Premium Service Activation" and then adding the word ELIGIBILITY makes it sound a lot more she she.

Sony has such a way with words.
post #496 of 7278
Quote:
Originally Posted by LeeSoFl View Post

I thought this was about their Autumn movie service, but all it's for is a service call appointment to connect your cheesecake to your TV.

Calling a "service call" a "Free 4K Premium Service Activation" and then adding the word ELIGIBILITY makes it sound a lot more she she.

Sony has such a way with words.
It's definitely a service call, and the "eligibility" part is to see if the TV needs to have the HDMI upgraded to HDMI 2.0 so that it will work with the FMP-X1 4K server. Apparently, the most recently shipping sets have the upgrade already and thus aren't "eligible" for the in-home HDMI upgrade. At least, that's what the Sony guy I spoke with yesterday said about it.

It's not all bad. Sony is going to send a $100 gift card to those who have purchased the FMP-X1 and then have the in-home HDMI upgrade done.
post #497 of 7278
Yes, thanks, I understand. I am just venting because I didn't get what I wanted (Blu-ray in there too).... it's the 15 year old in me.

I bought the BDP 790 a few days ago, and will most likely get the X1 tomorrow, so Sony has me exactly where they want me. smile.gif

I don't know the technical low-down on whether each input will need to be upped to 2.0 over time. This board change only affects the HDMI #4 input correct?

How much of the TV do they have to take apart to do the service call?

One more thing to ask. For those of you that own the X1 now, how long is the HDMI cable that's provided, is it a quality cable and is it confirmed 2.0?

Thank you.
post #498 of 7278
My X1 came with what appears to be a quality HDMI cable, and while I haven't measured it, it can't be more than 1m (3' ish) because I have my TV mounted on the wall only about 6" above an entertainment unit, the X1 is on the middle shelf and the cable barely makes it.

BTW, I see a lot of talk of the updated HDMI port being of the 2.0 standard, but I really doubt it will be. All the tech mentioned when we spoke was that the port on the TV needed updates for HDCP to work with the X1 - nothing about HDMI v1.4 or 2.0, etc...
post #499 of 7278
Quote:
Originally Posted by LeeSoFl View Post

Yes, thanks, I understand. I am just venting because I didn't get what I wanted (Blu-ray in there too).... it's the 15 year old in me.

I bought the BDP 790 a few days ago, and will most likely get the X1 tomorrow, so Sony has me exactly where they want me. smile.gif

I don't know the technical low-down on whether each input will need to be upped to 2.0 over time. This board change only affects the HDMI #4 input correct?

How much of the TV do they have to take apart to do the service call?

One more thing to ask. For those of you that own the X1 now, how long is the HDMI cable that's provided, is it a quality cable and is it confirmed 2.0?

Thank you.
I assume it only upgrades HDMI 4 since the instructions for the FMP-X1 specifically state that it must be plugged into HDMI 4 only on the TV. I will definitely try to confirm this with the service technician when he comes on the 15th to perform the upgrade, and I will also report on how much disassembly he has to do.

The HDMI cable that comes with the FMP-X1 is about 1.5 meters long. The packaging only says it is a ""High Speed HDMI Cable" but doesn't say anything about being HDMI 2.0 compliant or not.
post #500 of 7278
For EU users:
After a talk with the Sony Bravia manager in Spain (had the change to talk to him due to a 4k presentation with local celebrities in the official store), all that is for sure is:
- There are no plans to bring FMP-X1 to europe and for that reason there is no need to update the HDMI IN 4 jack connector in any way.
- Sony europe has not decide yet if they will provide HDMI 2.0 in current 4k TV models so there is a chance that we won't be upgraded in the future.
- In case SONY provide some upgrade to HDMI 2.0 it will be for all current 4k TV in the market (no one left behind) but he told me that there will be news for europe at IFA 2013 in Berlin.
- New european models (serials above XX1000) are fully compatible with the 4k media center but you cannot activate it outside US.

To be honest, he didn't have an answer for my real questions and I had the feeling that in Europe there isn't the same support for 4k as Sony is doing in the US and make sure your 4k TV is on the newest versions or ask for a new one.

I hope those of you who will have the in-home upgrade in america can provide more info about the HDMI upgrade.
post #501 of 7278
Guy's the only thing this swap for HDMI 4 is doing is the proprietary chipset and code for the 4k server there are no HDMI 2.0 chipsets yet.

This is Sony's way to only let Sony TV's to use there server.

Sorry to disappoint you smile.gif

Tj8xp
post #502 of 7278
Quote:
Originally Posted by kbrod1 View Post

I don't get it. You tell everyone about your new 4K set and media player in Jan at CES. Then 4 months later you start selling the set at a premium price yet you haven't checked to see if they're compatable together before their release.
What more everyone paying a premium for the set had to wait for the media player to be released seperately even though you would think it should have been done simultaneously.
Now the original buyers who shelled out significant coin will have to wait for someone to come to their home and open up their new set to change a board inside which will delay even further their foray into 4K.
By the time the dust settles their will be a number of other manufacturers with 4K available with potentially better sets Toshiba, Sharp, Samsung and LG.
Adding insult to injury the promised $200 coupon still hasn't been sent out via email and only those who have a Sony store close by, (I don't) can circumvent that. I bought mine directly from Sony so I cannot even go to a local shop.
So much for early adopters.

kbrod1,

I was waiting for a savvy owner to state what you have posted.smile.gif This is Sony being Sony and up until your post the other owners seem to be alright with this roll out.cool.gif
post #503 of 7278
Nothing is a smooth transition to 4k were going to have a lot of bumps along the way.

If you don't want to deal with being a early adopter then buy a good 1080P set smile.gif

To say Sony is bad because of this is nonsense there doing the right thing by there customers who buy there server.

With the 200.00 discount and 100.00 dollar card it costs only 400 dollars for us....Also who else is bringing 4k NOW ??? NO ONE..... Not to shabby to me.

I'm sure down the line something will not work with this set but you can't have your cake and eat it to.

Tj8xp
post #504 of 7278
Thread Starter 
Quote:
Originally Posted by Tj8xp View Post

With the 200.00 discount and 100.00 dollar card it costs only 400 dollars for us....

What is the "100.00 dollar card"?
post #505 of 7278
Sony is offering a $100 gift card to those who need the hdmi board swap service.
post #506 of 7278
Quote:
Originally Posted by Tj8xp View Post

Nothing is a smooth transition to 4k were going to have a lot of bumps along the way.

If you don't want to deal with being a early adopter then buy a good 1080P set smile.gif

To say Sony is bad because of this is nonsense there doing the right thing by there customers who buy there server.

With the 200.00 discount and 100.00 dollar card it costs only 400 dollars for us....Also who else is bringing 4k NOW ??? NO ONE..... Not to shabby to me.

I'm sure down the line something will not work with this set but you can't have your cake and eat it to.

Tj8xp

This has nothing to do with being an early adopter. How could they NOT know that the set was NOT compatible with the server and it would require service (for some 2 weeks out) for it to work.eek.gif You don't think they knew this? This was just Sony rushing out their consumer grade 4K display so they could be the 1st. It is just that simple.cool.gif

I am in the market for a 4K display and it may wind up being a Sony, but they knew this issue existed prior to shipping and was silent on this as consumers purchased their display with the hope of being able to use it with their server upon purchase.
post #507 of 7278
I believe there might be a misunderstanding here.
The swap is not to HDMI 2.0.
It is a swap of HDMI Port 4 for the new HDCP 2.2.
HDMI 2.0 is not available for any companies yet.
post #508 of 7278
I have a Sony 55" XBR 8 . The Seattle Seahawks are suppose to have a good team this year so I am thinking of getting the 65" 900.


Question is...I am exactly 12' from TV screen to my head on the recliner. Is that a decent distance for the 65"? My wife is worried the TV
will overtake the living room. It's not a big living room. I am thinking of building a separate house for her...JK

Also..is the screen overly reflective like the Samsungs? the Picture window is behind the TV and their are smaller windows aprx 20 feet away from the set. I am thinking of getting this at the end of August and
hopefully the new updates will be included. I don't have internet near the Tv. Can I get wireless updates? I have a 10 mbps internet with wireless.

Thank you for your answers....
post #509 of 7278
I think reflectivity is excellent and yea the set has wifi. I think most would say you get more out of it if you sit closer than 12 feet.
post #510 of 7278


Closer than 12' would be ideal
Edited by REKing - 7/5/13 at 6:00am
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