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Panasonic ZT60 Deals... - Page 20

post #571 of 1930
Quote:
Originally Posted by hdtvbuckeye View Post
 

I spoke to the salesperson.  She went and spoke with the manager.  10 minutes and done.

 

Make sure you have the EC TV and Paul's ad on your phone or tablet and that it is with you.

 

You got them to match East Coast TV price, how recent was this?

post #572 of 1930

2 weeks ago or so.  Read the thread.

 

There are many, many people getting BB to match the ECTV and Paul's price.

post #573 of 1930
Quote:
Originally Posted by hdtvbuckeye View Post
 

2 weeks ago or so.  Read the thread.

 

There are many, many people getting BB to match the ECTV and Paul's price.

Pauls I can see as they are authorized but ECTV isn't so thought it would be a bigger issue, thanks for the heads up though

post #574 of 1930
Quote:
Originally Posted by PolishDude View Post

Pauls I can see as they are authorized but ECTV isn't so thought it would be a bigger issue, thanks for the heads up though

Sure. Just be persistent. ECTV is like $2850 right now.
post #575 of 1930
Quote:
Originally Posted by housequestion View Post

When you guys go to Best Buy are you dealing with some random sales person or are you getting the store manager? Also, for those who got things thrown in, are you just asking if they can beat the price and then complaining about the tax?

I"m going to head in today to see what I can get, but I was wondering what strategy others had used. I'm planning to get a warranty via costco, but probably won't tell them that until the TV price is sorted.

You have to talk with someone who is authorized to make the discount below Paul's, a manager... You are wasting your breath on a sales associate.... I didn't deal with the store manager, but I believe he was a dept mgr. My point to him was that simply matching Paul's price would still mean that I would order from Paul's since the BB price would be approx $270 higher where I live because of the sales tax....That is a real cost to me....He tried to say that it is easily returnable at BB if I wanted something else or a refund....I told him that I had done my research and knew I wouldn't be returning it. (He knew this already because I had stopped by on several occasions putting settings from AVS on the VT, ZT, and F8500)....Also, when you are looking at a high-end plasma they all know you have some knowledge because you aren't one of the mass LED sheep out there buying off of brightness..... It really boiled down to price and that I wanted to buy at BB if at all possible, but that I was willing to order from Paul's to save money....The key was him believing this.... He ended up selling it for $2699 which was still $55 higher than Paul's after tax, but BB Reward Zone points were approx $55 so it was a wash.....BTW, I only bought the TV, nothing else.....He tried to work me from that angle too on a combo deal....
post #576 of 1930
Quote:
Originally Posted by housequestion View Post

When you guys go to Best Buy are you dealing with some random sales person or are you getting the store manager? Also, for those who got things thrown in, are you just asking if they can beat the price and then complaining about the tax?

I"m going to head in today to see what I can get, but I was wondering what strategy others had used. I'm planning to get a warranty via costco, but probably won't tell them that until the TV price is sorted.

When I went into BB for the first time to look at the ZT65, the first salesperson to see me passed me along to the Magnolia Sales Lead as soon as he realized that I was looking at the ZT. As one of the previous posters pointed out, I think that they realize that anyone looking at a high end TV is there to do serious business and they want a senior level person conducting the deal. I discussed the price at Pauls TV with the Sales Lead and he said that he would have to check with his Manager to see if they would price match. He called the Manager and they talked for about 1 min. The Manager agreed to match Pauls TV price without even asking to see any evidence of the price (however, just to be on the safe side, you may want to print out a copy of the discounted price and take it with you). I was in a bit of a rush the first day, so I told the Sales Lead that I would be back the next day to do all the paperwork. When I went in the next day, I discussed the tax issue with him and his Manager and they agreed to give me two extra 3D glasses to partially cover the sales tax (the tax would have worked out to about $175 for me) and I agreed to do the deal just because of the convenience factor. However, they refused to budge on giving me a discount on the warranty. I even called back the next day and talked to a different Manager who gave me the same news.

All in all, the negotiation was pretty painless. The paperwork, however, seemed to take an eternity for whatever reason and I was there for over an hour before I finally left the store with the invoice and my two extra active 3D glasses in hand. I'm glad I did not try to do it the first day because I would have been late for work!

I hope you have just as painless an experience as I did. Good luck.

Cal68
post #577 of 1930
So is the deal over with? I tried applying a code to the TV on Paul's website and nothing happened.
post #578 of 1930
Quote:
Originally Posted by Jarmel View Post

So is the deal over with? I tried applying a code to the TV on Paul's website and nothing happened.

I think so, I have the same issue with the VT coupon

post #579 of 1930

The coupons change all the time.  You may have to call Paul's to ask what the current coupon is.

 

East Coast TV is $2849 right now for the ZT60 65".

post #580 of 1930
As hdtvbuckeye has said, the coupon codes change all the time. You can try to get the most current coupon code at http://www*fatwallet*com/Pauls-TV-coupons/. Just remember to use a dot at the two places where I have introduced the * (asterix) in the web address. Or call Pauls TV and they will tell you if a sale is going on or not.

Cal68
post #581 of 1930
Quote:
Originally Posted by hdtvbuckeye View Post

2 weeks ago or so.  Read the thread.

There are many, many people getting BB to match the ECTV and Paul's price.

15-20 people on AVS does not translate into "many, many". I can tell you that the vast majority of these that are sold are not matching ECTV, or even Paul's. Most stores actually follow the policy.
post #582 of 1930
Quote:
Originally Posted by Speakerphile View Post


15-20 people on AVS does not translate into "many, many". I can tell you that the vast majority of these that are sold are not matching ECTV, or even Paul's. Most stores actually follow the policy.

 

lol, you are right because everyone that is getting the ECTV or Paul's price actually posts on AVSforums - i.e., doesn't just lurk and read, never googles these forums without creating an account, etc.  right.

 

I realize that you work for Best Buy, but it is obvious that you can't confirm what is going on outside of your store, let alone be aware of what other managers are doing in the multitude of Best Buy stores across the country.

post #583 of 1930
Quote:
Originally Posted by hdtvbuckeye View Post

lol, you are right because everyone that is getting the ECTV or Paul's price actually posts on AVSforums - i.e., doesn't just lurk and read, never googles these forums without creating an account, etc.  right.

I realize that you work for Best Buy, but it is obvious that you can't confirm what is going on outside of your store, let alone be aware of what other managers are doing in the multitude of Best Buy stores across the country.

I don't work in a store, so I do have sufficient visibility. I'm just trying to set the proper expectations here. You're telling everyone that matches like this are commonplace. I am just explaining that they are not as common as you think. Walking into a store expecting them to break the price match policy is just asking for disappointment. Sure, give it a shot, it never hurts to ask, just don't be surprised if it doesn't work out. Many of the people posting their success have visited many locations and spoken with multiple managers to get them to price match.
post #584 of 1930
Quote:
Originally Posted by Speakerphile View Post


I don't work in a store, so I do have sufficient visibility. I'm just trying to set the proper expectations here. You're telling everyone that matches like this are commonplace. I am just explaining that they are not as common as you think. Walking into a store expecting them to break the price match policy is just asking for disappointment. Sure, give it a shot, it never hurts to ask, just don't be surprised if it doesn't work out. Many of the people posting their success have visited many locations and spoken with multiple managers to get them to price match.

 

I didn't say you worked in a store, I said you worked for Best Buy.  That said, even if you are out and about for Magnolia you cannot possibly speak for what is going on across the country in Best Buy stores unless you are getting the dailies as to sales of ST, VT and ZT60 sets nationwide.

 

I also didn't say the deal was "commonplace."  What I said was that "many, many" people were getting it and to read the thread.  There are apparently other people that have posted that they are not getting the deal.  How hard did they try?  Did they have the deal from others up on their phone or did they just say "Hey, its $2899 here...." and get stiffed?  I don't know.  While some people have apparently had to go to many stores and speak to all kinds of people, others (such as myself) have not.  You need to be persistent.  However, to say that walking into a BB and expecting them to be "breaking the price match policy is just asking for disappointment" is a gross overstatement.  You likely know as well as anyone that individual managers have the ability to "modify" the "Price Match" policy and get the sale done as Best Buy is still making money on the sale at the discounted price.

 

YMMV.

post #585 of 1930
Quote:
Originally Posted by Whatever1 View Post

Paul's told me a new would be shipped.
Shipper told me it would be here on the 18th. I got a call on the13th telling me it was in, so I took "WhiteGlove Delivery" on the 16th.
Well the correct TV came but with one driver ( for a set this large ?) and knew nothing about white glove. The dispatcher told him to leave the set at the door and if I wanted to check it out he could open the box there and I could look.
Since it was Saturday and before noon Pauls was closed.
They are looking into why no white glove.

One more thing...... I have read everyone is getting October builds... mine for being "brand new" "factory sealed" is a July build. The saleasman had no idea and is looking into that also.

July build + fan noise I got it.
Question... Do I have Panasonic come out and fix it ??? ( How has that worked for people ? ) or since Paul's has a 30 exchange policy do I get it exchanged and roll the dice ?

Also anyone who has a ZT... Panasonic told me I should have a pen stylus included ....and can some one tell me what they got in the Black folder that came with the TV ? Mine had a smaller book inside the hard cover one that described the features and on the right side of the hard cover has a pocket that is just below a "Sequential number that was empty. Should there be some kind of card in there ?

Thank You Everyone
post #586 of 1930
Quote:
Originally Posted by hdtvbuckeye View Post

I realize that you work for Best Buy, but it is obvious that you can't confirm what is going on outside of your store.

Quote:
Originally Posted by hdtvbuckeye View Post

I didn't say you worked in a store, I said you worked for Best Buy.


Quote:
Originally Posted by hdtvbuckeye View Post

That said, even if you are out and about for Magnolia you cannot possibly speak for what is going on across the country in Best Buy stores unless you are getting the dailies as to sales of ST, VT and ZT60 sets nationwide.

I can, possibly.

Again though, just trying to help.smile.gif
post #587 of 1930
Quote:
Originally Posted by Speakerphile View Post




I can, possibly.

Again though, just trying to help.smile.gif

 

OK, cool.  Me too.

post #588 of 1930

I just tried 2 BB to price match EC TV on the Samsung F8500 but at a price different of a thousand bucks, I got denied twice. I also tried to get them to price match a VT60 to amazon and although he said he can do it, they said they are no longer able to order the TVs since they are now no longer buying any more.

post #589 of 1930
Quote:
Originally Posted by PolishDude View Post

I just tried 2 BB to price match EC TV on the Samsung F8500 but at a price different of a thousand bucks, I got denied twice. I also tried to get them to price match a VT60 to amazon and although he said he can do it, they said they are no longer able to order the TVs since they are now no longer buying any more.

There is plenty of inventory for the VT60. I would go back and press him on that. On a side note though, Amazon isn't priced lower than Best Buy on VT60.
post #590 of 1930
Quote:
Originally Posted by PolishDude View Post
 

I just tried 2 BB to price match EC TV on the Samsung F8500 but at a price different of a thousand bucks, I got denied twice. I also tried to get them to price match a VT60 to amazon and although he said he can do it, they said they are no longer able to order the TVs since they are now no longer buying any more.

 

Did you talk directly to the store manager at either store?  Did you have the ECTV or Paul's price on your smartphone or tablet?

post #591 of 1930
Quote:
Originally Posted by Whatever1 View Post

July build + fan noise I got it.
Question... Do I have Panasonic come out and fix it ??? ( How has that worked for people ? ) or since Paul's has a 30 exchange policy do I get it exchanged and roll the dice ?

Also anyone who has a ZT... Panasonic told me I should have a pen stylus included ....and can some one tell me what they got in the Black folder that came with the TV ? Mine had a smaller book inside the hard cover one that described the features and on the right side of the hard cover has a pocket that is just below a "Sequential number that was empty. Should there be some kind of card in there ?

Thank You Everyone
Panasonic is lying about the stylus. That card was reserved only for the EU market.
post #592 of 1930
Quote:
Originally Posted by hdtvbuckeye View Post

Did you talk directly to the store manager at either store?  Did you have the ECTV or Paul's price on your smartphone or tablet?

The manager was in the back so I talked to the magnolia guy. I gave them a printout of the ad and even pointed out that it says it will have a full factory warranty as stated in the ad. Both reps were gone for a while but eventually came back with a no.
post #593 of 1930
Quote:
Originally Posted by PolishDude View Post

The manager was in the back so I talked to the magnolia guy. I gave them a printout of the ad and even pointed out that it says it will have a full factory warranty as stated in the ad. Both reps were gone for a while but eventually came back with a no.

Hmm.. that's a bummer.. the manager at my Best Buy matched with little hesitation.. 'course we've been a regular customer at BB, but I hope it works out for you! Any other close by BB's??
post #594 of 1930
Quote:
Originally Posted by Whatever1 View Post

July build + fan noise I got it.
Question... Do I have Panasonic come out and fix it ??? ( How has that worked for people ? ) or since Paul's has a 30 exchange policy do I get it exchanged and roll the dice ?

Also anyone who has a ZT... Panasonic told me I should have a pen stylus included ....and can some one tell me what they got in the Black folder that came with the TV ? Mine had a smaller book inside the hard cover one that described the features and on the right side of the hard cover has a pocket that is just below a "Sequential number that was empty. Should there be some kind of card in there ?

Thank You Everyone

I wondered the same thing, 'cause mine was empty too.
post #595 of 1930
Quote:
Originally Posted by Player3 View Post


Hmm.. that's a bummer.. the manager at my Best Buy matched with little hesitation.. 'course we've been a regular customer at BB, but I hope it works out for you! Any other close by BB's??

 

Yeah I live in the Tampa area so I know of at least 4 other Best Buys, not sure if I feel like driving to all of them though. We will see this weekend. I do have a VT60 on order from amazon as well so who knows haha

post #596 of 1930
Quote:
Originally Posted by Player3 View Post


Hmm.. that's a bummer.. the manager at my Best Buy matched with little hesitation.. 'course we've been a regular customer at BB, but I hope it works out for you! Any other close by BB's??

 

Yep, me too. Was fairly painless.

post #597 of 1930
Quote:
Originally Posted by hdtvbuckeye View Post
 

 

Yep, me too. Was fairly painless.

 

Guess maybe I should try some more stores, I feel like it is the price difference, on the VT and ZT the price difference is only a few hundred bucks but on the Samsung it's $1k, so I think that is what is stopping them.

post #598 of 1930
The thing to realize about Best Buy, and one of the reasons I rarely shop there anymore where I live now, is their pricing policies can be completely subjectively applied store-by-store. And I don't just mean how good a deal you get, but I mean whether they honor their own price matching policies. Where I live the nearest Best buy for example has two other brick and mortar chains within line-of-site to them in the same major complex. Yet I have gone into that Best Buy with the current ad that shows the sale price for a product and let them call to confirm it is in stock and they have still refused to even price match with the manager telling me "we just don't FEEL like price matching that right now" and that their policy to price match is at their manager's discretion.

The net result of all this is that stores in a particular area tend to react differently than another area. I live in Central NJ now and they Best Buys here are terrible. When I lived in CA they were great about price matching and dealing. One time at Best Buy I was able to actually bring in a copy of the physical receipt showing what another customer -- who had PM'ed me right here on this forum -- had paid for the Pioneer only a week before at another Best Buy in Delaware, one state over. It specifically listed the manager's name and they were able to call and confirm this with the manager. And the price he paid was similar to what many other's were reporting on this forum at the time, so it wasn't unique. But the manager refused to even get within $1,000 of the price even when I was willing to, and did, walk away. Got the same response at the next two nearest Best Buys. Yet I was able to get a different chain to play ball. To me it's one thing when they won't price match another chain or store, but when a chain expects some people to pay 25% more for a product than customers at the same chain int the same region, they are basically saying screw you.

(As a side note, this is my same problem with Apple Stores. When I lived in CA they were awesome and they still are for my friends. I know so many people who have taken in iPhone's shattered by pure, admitted neglect and received free replacements, but try that at an Apple Store in NJ and you're in for a rude surprise. I once took in a wireless keyboard that had suddenly failed 5 days after Applecare expired and they won't even give me $5 off a replacement. I had an iPod that was literally bricked by a FORCED Apple firmware update I didn't even get to authorize and they wanted me to pay full MSRP to buy a new iPod even though they admitted the firmware update bricked it, because it was out of warranty. Told that story while visiting CA to an Apple Store manager their and he offered me one free on the spot -- one chain, two locations, and two vastly different attitudes, cultures and results…)

Bottom line is it's not just about technique or who you speak with; your mileage is going to vary based not he culture of the individual store, as well as factors like how well that store is selling and how incentivized they are to make deals. I've come to accept that the brick and mortar stores in my area for the most part have an abusive screw-the-buyer culture so I shop online and am much happier. I now use Best Buy almost exclusively for looking at products like TV's before buying online -- a just result for their screw you culture there. But I suspect if I ever moved back to Southern California I would happily buy there again…
post #599 of 1930
Quote:
Originally Posted by Speakerphile View Post

15-20 people on AVS does not translate into "many, many". I can tell you that the vast majority of these that are sold are not matching ECTV, or even Paul's. Most stores actually follow the policy.

My (2) local BB would not match ECTV's price on my VT60. I did get them to match another on-line competitor's price though. I wound up getting a good deal though. I was told by managers at both of the BB that they used to match ECTV, but are not supposed to anymore. They do not consider ECTV a reputable on-line dealer.
So what this BB employee is saying is very true.
post #600 of 1930
Quote:
Originally Posted by Gov View Post

My (2) local BB would not match ECTV's price on my VT60. I did get them to match another on-line competitor's price though. I wound up getting a good deal though. I was told by managers at both of the BB that they used to match ECTV, but are not supposed to anymore. They do not consider ECTV a reputable on-line dealer.
So what this BB employee is saying is very true.

for you and a few others maybe. plenty of others have had BB match ECTV and Paul's.
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