Still waiting for Panasonic to get back to me about a tech support / warranty issue... It's been two days!
I called first... they asked me to email photos...
My email to them:
The TV was purchased on 06/21/13 from Best Buy
My case number is #######
I was asked to send images of the issues I am having with my tc-p65zt60. I as mentioned to the person taking tech support calls. I am experiencing several issues with my new display.
The first is the problem with is with the area to the right of the screen... There is a dark 1.75" band on the top right to bottom right of the screen. It is always darker than the image displayed on the screen. It doesn't go away and seems to be worsening with time.
The second is the area at the bottom 1/3 of the screen... it has a pink tint to it. This are is less noticeable but can be clearly seen during calibration... Overall the screen is not uniform in color or brightness... very disappointing!
I am very disappointed with the state of my new TV... This display was supposed to be the ultimate replacement for the Pioneer Kuro's. I own a Pioneer KRP-500m (now in my bedroom) which even after 5000+ hours of use... exhibits none f the flaws my brand new "Flagship" ZT series is having.
This is simply unacceptable!
Please get back with ASAP."
Two days later... I am still waiting. I do have the geek squad 5 year protection plan on the tv but would prefer to deal with the panasonic first... then I could keep my 5 year warranty.
Any one else have a better warranty experience? Any advice?
My VT60 has the pink tint but I didn't see the dark bar. Stopped by magnolia at lunch today and ran the slides, no pink tint on VT or ZT but they both had the bar, :-\