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Official Samsung PNxxF8500 Owners Thread (No Street Price Talk) - Page 63

post #1861 of 5672
Quote:
Originally Posted by Cleveland Plasma View Post

The cloth will work on both. They are super soft, kinda like how your "avatar" looks tongue.gif

Will it scratch the screen ?
post #1862 of 5672
Quote:
Originally Posted by echoesian View Post

Will it scratch the screen ?
I sincerely hope that Samsung would not provide a cloth and suggest that you use it on the screen knowing that it will scratch it. Think about it.
post #1863 of 5672
I get cat nose prints all over the bottom half of mine
I think it's because it's nice and warm radiant heat wink.gif

The cloth provided is a decent cleaner. Don't use any chemicals.

I would suggest using one cloth for screen only and another for bezel/stand. Don't ever mix the two.
post #1864 of 5672
Quote:
Originally Posted by pieandchips View Post

The cloth provided is a decent cleaner. Don't use any chemicals.

I would suggest using one cloth for screen only and another for bezel/stand. Don't ever mix the two.
+1
post #1865 of 5672
Quote:
Originally Posted by cardinal4 View Post

When I first bought my set (64F8500) I had planned on having it calibrated professionally. I used the Spears and Munsil disc to set contrast and brightness and tweaked a few other setting from info found in threads here. The picture looks exceptional right now and I'm on the fence on having it calibrated. The calibrator who did my RPTV years ago sent me an email stating he's going to be in the area and is offering a discount to previous customers. He did an exceptional job on my RPTV, it still has an excellent picture and great color. I'm having a hard time convincing myself I'm going to see a noticeable improvement with the set, the law of diminishing returns keeps coming to mind.
It is a choice, not a requirement. You only live once though.......
post #1866 of 5672
Quote:
Originally Posted by pieandchips View Post

I get cat nose prints all over the bottom half of mine
I think it's because it's nice and warm radiant heat wink.gif

LOL -- Glad to hear we are not the only ones, this is the only downside of this stand design, our cat likes fitting himself in the curve all kinds of ways.
post #1867 of 5672
Anybody else having issues turning there set on and off? Started last night couldn't turn the TV off. And now today I couldnt get it on I tried with both the candy bar remote and my harmony. Everything else works like a charm just the power issue. Only way to get it on is push the button on the back bottom left of the set.
post #1868 of 5672

So I just this TV home and hooked everything up, all my connections go through HDMI into the receiver(sony str-dn840) and HDMI out from the receiver into the TV. Everything worked fine when I first hooked it up. When I tried to watch Netflix using the Samsung APP i realized that I cant get the audio feed to go through the receiver. After doing some digging I learned that I need to use the ARC HDMI in on the TV and turn AnyNET+ on. This worked great. Now today when I turned on the TV I cant get a picture from my cable box. I tried plugging and unplugging and using different HDMI slots and turning AnyNET+ on and off, none of that worked. Then I connected my receiver to my other TV and the cable came through fine, so I tried to connect the receiver back to the Samsung TV the cable came through fine too. Now a few hours later I turn the TV and Receiver back on and the cable doesnt work again. I have no idea what is going on...I have a feeling its a settings issue on my receiver. Can anyone give any input?

post #1869 of 5672
Anybody in Canada with Bell TV (Satellite) able to get it to work with "On TV"???
post #1870 of 5672
Quote:
Originally Posted by jmavra View Post

Anybody in Canada with Bell TV (Satellite) able to get it to work with "On TV"???

I have Bell TV and is /not/ supported. When you go to input your Postal Code, it does not bring up any providers except Shaw Cable (which also doesn't work). I'm willing to bet  that Samsung On TV is not supported in Canada, only in the US. Yet, another thing Samsung only offers US customers.

post #1871 of 5672
Quote:
Originally Posted by mj23foreva View Post
 

So I just this TV home and hooked everything up, all my connections go through HDMI into the receiver(sony str-dn840) and HDMI out from the receiver into the TV. Everything worked fine when I first hooked it up. When I tried to watch Netflix using the Samsung APP i realized that I cant get the audio feed to go through the receiver. After doing some digging I learned that I need to use the ARC HDMI in on the TV and turn AnyNET+ on. This worked great. Now today when I turned on the TV I cant get a picture from my cable box. I tried plugging and unplugging and using different HDMI slots and turning AnyNET+ on and off, none of that worked. Then I connected my receiver to my other TV and the cable came through fine, so I tried to connect the receiver back to the Samsung TV the cable came through fine too. Now a few hours later I turn the TV and Receiver back on and the cable doesnt work again. I have no idea what is going on...I have a feeling its a settings issue on my receiver. Can anyone give any input?

How exactly did you get the sound to play from your TV without running an optical cable to your AVR?

 

I'm set up, just like you, with my STB, HTPC, and PS3 connected to the HDMI IN's on the AVR then one HDMI from the AVR OUT to the HDMI 3(ARC) input on the TV. I have AnyNET + on. I get sound from all my external devices fine but the TV only play's sound via it's integrated speakers, if I go into the menu and select external speakers then I get no sound at all from the TV (ie. menu sounds, apps, etc).

 

Is there a way to get sound from the TV to play through the AVR using the one HDMI cable that's already connected? I assumed I'd have to run a separate optical cable just for this, from the TV to the AVR, to get sound from the TV to play through my HT speakers.

post #1872 of 5672
Quote:
Originally Posted by ljmart View Post

************************ NEW AS OF 7-18-13 ************************


samsung is now offering the standard remote at no cost...

https://support-us.samsung.com/cyber/notice/remote/index.jsp

http://www.samsungsupport.com/remote

 

 

Quote:
Originally Posted by MarcGSR View Post
 

 

Does anyone know if this deal will be offered to Canadians?

 

 

Quote:
Originally Posted by ljmart View Post


you might want to try,but as far as i know, it is U.S. only. tho its possible that has changed since july, im not sure. sorry i cant be of more help!

 

 

Quote:
Originally Posted by MarcGSR View Post


I chatted with a Samsung rep on the Canadian site and they said no such deal is available for Canada and to try calling customer service. Personally, I feel this is unfair as us Canadians pay the same premium for this flagship tv just like everyone else therefore we should all qualify to receive the standard IR remote as well.

Also, is the latest firmware 1112? Because the Samsung website has only 1111.4 available for download... Strange.

 

 

Quote:
Originally Posted by ljmart View Post


i agree and think it is pretty crappy of them. why does it matter where you live?? you paid for the set just like we did.... makes no sense. frown.gif

dont know about the current FW numbers. i havent checked to update mine since the previous security update, 1108 i think.

 

 

Quote:
Originally Posted by CamaroDrvr View Post


That is really odd, why would where someone lives make any difference to their remote control needs. Mine came with both and not as an after thought, it came in a nice black box that had a side for the new remote and one for the old one in one box.

Hmmmm, I wonder if I could get a free extra one and donate it to a Candian in need smile.gif

Personally I can't imagine only having the new remote, it is good for navigating with a pointer, but a pain for most things, I am old school on remotes, I like a buttom per feature no matter how long it needs to be.

So I called in and spoke with Samsung Canada customer service, the rep told me they are not offering this deal to Canadian customers. I requested a manager who told me the same thing which I said is unacceptable, every owner of this TV should be treated equally and given the same promotion and remote control offer. The manager, Ruben, emailed head office who wrote back:

 

Hi Ruben,

 

The main answer is that Samsung USA is a complete independent subsidiary as SECA is. Promotions and policies are not the same in all countries, even in Europe where Samsung France differs from Samsung Germany and Samsung UK and the list goes on.

Unfortunately, we cannot honor promotion that does not apply to the Canadian market.

 

I hope this helps,

 

Bell

 

Ruben Compres

Supervisor | Alorica | Dominican Republic | D 864.254.9600 | Ext. 19730 | C 809-982-1361 | http://www.alorica.com| wilder.aurich@alorica.com

post #1873 of 5672
Ask him whether he'd like to create a Canadian promotion.

I think all other countries get the button remote as well as the pad remote, but as usual the Canadians get the overpriced bum deal.
It must be the cost of living in such a beautiful land.
post #1874 of 5672
It's not about WHERE you live, it's about the difficulties in shipping out of country. Many, many promotions are continental US only for this reason, even excluding Alaska, Hawaii, etc due to the added shipping difficulties and added costs. Its not a Samsung thing believe me, most companies have this same policy.
post #1875 of 5672
They should have shipped with them, and not have been offered as a separate promo.

The volume of Canadian PNxF's sold compared to the US is huge.

For the Canadian subsidiary to say 'No, can't do it because we are not offering it' just shows they don't intend to. Not because they can't afford to do so, but because they don't want to.

2c
Edited by pieandchips - 10/15/13 at 2:23pm
post #1876 of 5672

I hope more Canadian customer's call in requesting the free remote to hopefully spur Samsung into offering it. In the mean time I'm still having issues with the TV outputting sound to my AVR via ARC, for some reason it's not working and I'm confident I have all the settings correct.

post #1877 of 5672
I'm getting a F8500 delivered tomorrow as a replacement for my E8000 plasma that developed dead and bright pixels. I'm just wondering can I use the SSG-3500CR glasses I bought for the E8000 or do I have to go out and get the new SSG-3570CR to use with the F8500?
post #1878 of 5672
Quote:
Originally Posted by MarcGSR View Post
 

How exactly did you get the sound to play from your TV without running an optical cable to your AVR?

 

I'm set up, just like you, with my STB, HTPC, and PS3 connected to the HDMI IN's on the AVR then one HDMI from the AVR OUT to the HDMI 3(ARC) input on the TV. I have AnyNET + on. I get sound from all my external devices fine but the TV only play's sound via it's integrated speakers, if I go into the menu and select external speakers then I get no sound at all from the TV (ie. menu sounds, apps, etc).

 

Is there a way to get sound from the TV to play through the AVR using the one HDMI cable that's already connected? I assumed I'd have to run a separate optical cable just for this, from the TV to the AVR, to get sound from the TV to play through my HT speakers.

 

My AVR is capable of sound return through HDMI, I just plugged the HDMI out into the HDMI3(ARC) port, turn on AnyNet and my AVR recognized when the TV is in App mode. But right now I cant even get my TV to recognize that my AVR is connected...I ordered optical cables and I'm going to just connect all my devices directly to the TV and then just out the sound to the AVR. I really wish someone could clue me in as to why my TV isnt recognizing my AVR when it has before....

post #1879 of 5672
Quote:
Originally Posted by mj23foreva View Post

My AVR is capable of sound return through HDMI, I just plugged the HDMI out into the HDMI3(ARC) port, turn on AnyNet and my AVR recognized when the TV is in App mode. But right now I cant even get my TV to recognize that my AVR is connected...I ordered optical cables and I'm going to just connect all my devices directly to the TV and then just out the sound to the AVR. I really wish someone could clue me in as to why my TV isnt recognizing my AVR when it has before....
The order that you turn devices on matters. Have you changed that order?
post #1880 of 5672
Update to eu 1110.2 firmware, but still have pops in 3D with cinema smooth to off. Please sammy fix the 3d pops!!!
post #1881 of 5672
Quote:
Originally Posted by Bond 007 View Post


The order that you turn devices on matters. Have you changed that order?

thanks I will give this a shot

post #1882 of 5672
Quote:
Originally Posted by MarcGSR View Post

I hope more Canadian customer's call in requesting the free remote to hopefully spur Samsung into offering it. In the mean time I'm still having issues with the TV outputting sound to my AVR via ARC, for some reason it's not working and I'm confident I have all the settings correct.
If there is any possible bright side, the remote should not cost much to buy out right......
post #1883 of 5672
Quote:
Originally Posted by Cleveland Plasma View Post

If there is any possible bright side, the remote should not cost much to buy out right......

Google says the best price of the AA59-00784C is over $35 which is PLENTY IMO...

Samsung remotes are reasonable on Ebay, but you should be careful which one you buy if you want the features the AA59-00784C provides. For example, my old remote (BN59-00598A) does not have a TOOLS button. Dunno if a universal remote, like from Walmart, can be programmed to be functionally the same as the AA59-00784C, but think that's doubtful.

So +1 to the "ask for a promo", Canadians!

ASIDE: I prefer my BN59-00598A because it has buttons to select TV, DVD, STB, CABLE & VCR which the AA59 lacks. Unfortunately it has no TOOLS.
post #1884 of 5672
Downloading firm v1111 from Samsung Greece. Impressions later
post #1885 of 5672
firmware 1111.0 also available at UK samsung and NL samsung.smile.gifsmile.gif
post #1886 of 5672
The +AnyNet fixed a minor issue with my reciever where it does not show volume change on screen, once I turned AnyNet on it not somehow sees what is happening and shows the volume on the screen and it actually matched what the receiver says so they must talk to each other.

I found the ARC works perfectly and have have never needed the fiber to get audio without the fiber.
post #1887 of 5672
Quote:
Originally Posted by MarcGSR View Post

How exactly did you get the sound to play from your TV without running an optical cable to your AVR?

I'm set up, just like you, with my STB, HTPC, and PS3 connected to the HDMI IN's on the AVR then one HDMI from the AVR OUT to the HDMI 3(ARC) input on the TV. I have AnyNET + on. I get sound from all my external devices fine but the TV only play's sound via it's integrated speakers, if I go into the menu and select external speakers then I get no sound at all from the TV (ie. menu sounds, apps, etc).

Is there a way to get sound from the TV to play through the AVR using the one HDMI cable that's already connected? I assumed I'd have to run a separate optical cable just for this, from the TV to the AVR, to get sound from the TV to play through my HT speakers.

I have a Sony STR-DA2800ES and go from the HDMI 3 on the TV that is labeled (ARC) and have that in the receiver in the TV HDMI also labled ARC, only one HDMI seems to support ARC on this receiver, if I put it in anyother HDMI, ARC does not work. So it might be in your receiver. You might also make sure you are using a reasonable high speed HDMI cable, I amusing Amazon Basics High Speed / 3D rated cable, I did try an older HDMI cable since it was there for the old TV but it did not work. AnyNet must be on and I can't recall it at the moment but it seems something else had to be enabled that was defaulted to off on the TV.

The receiver is new also, my old receiver did not support 3D pass through or HDMI passthough with the receiver off, or ARC, but it really works well, it is nice to not have to cable in audio or and not have to have my STB go to the receiver and TV anymore.
post #1888 of 5672
Not sure if im allowed to post ghis here, but I might be an owner soon. Can any of you owners comment on the dither on these sets? Do you see a lot of it? When I bought my panasonic 65vt60 (that I might be swapping for a 64f8500) I was also looking at the f8500. I noticed quite a bit more dither on the f8500. I'm not sure if it was just on that particular set or maybe I saw it more due to the increased brightness? Thanks guys.
post #1889 of 5672
^ Zero visible dither unless you get really close and see the green sparklies.
post #1890 of 5672
Not sure is this a problem with my F8500 plasma or my Samsung BD-D8500 Blu-ray player.

Since I got my F8500 I have been unable to play 3D Blu-rays on it from my BD-D8500 (tried most of the 3D disk in my library). I keep getting a message from the disk saying something along the lines of "either your TV or Blu-ray player isn't 3D capable". Needless to say the F8500, Blu-ray player and the Denon AVR in between are all 3D capable and I had no trouble with my old E8000 in this setup. I have tried hooking up a PS3 to the F8500 via the AVR and it will playback the Blu-rays in 3D on the F8500, but I'm not a PS3 fan so that's not a solution for me.

Anyone have any ideas on a way to fix this that doesn't involve me buying a new Blu-ray player?
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