Really? Here's a snippet of our conversation:
Me: If I do a hard factory reset on my television or if I download something, can I revert back to FW 1100?
Sherlock: No, there is no option to downgrade the firmware.
Me: Then can I submit a formal complaint to Samsung for screwing up my $2900 TV?
Sherlock: This is the reason Samsung recommends not to upgrade the firmware on the TV unless you have an issue that the firmware upgrade can fix.
Me: It says "Improves picture quality." It can't sound better than that.
Are you saying it reverted your firmware to what it was when you got it, or it just fixed the picture look even though it's at FW 1116 still?
The latter would technically be better because then that means I can have the security fixes on this TV and stuff.
Either way, looks like I have to copy down a crap load of settings and make sure I can get back to where I am now. Thanks for the heads up!