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Official Samsung PNxxF8500 Owners Thread (No Street Price Talk) - Page 89

post #2641 of 5617
I just want to thank p5browne and Konica tech.

I did the factory reset with all inputs disconnected.

All I can say is WOW. I feel like I did the day I got the TV. Absolutely blown away. It is so clear and sharp. You can see the sparkle in peoples eyes again. Even little better then it was with firmware 1112 when I got the TV.
post #2642 of 5617
Quote:
Originally Posted by Buffin View Post

I just want to thank p5browne and Konica tech.

I did the factory reset with all inputs disconnected.

All I can say is WOW. I feel like I did the day I got the TV. Absolutely blown away. It is so clear and sharp. You can see the sparkle in peoples eyes again. Even little better then it was with firmware 1112 when I got the TV.

I know, right? I'm so glad I got the reset to work things over! I was starting to cry every time I turned on this television before that.
post #2643 of 5617
Quote:
Originally Posted by muffinmcfluffin View Post

I know, right? I'm so glad I got the reset to work things over! I was starting to cry every time I turned on this television before that.

I'm glad it worked for you too. I think yours was worse then mine.
I didn't think there was an issue until I did this reset. My eyesight is getting worse so I just blamed it on my eyes. I'm done with firmware updates. It just looks too good to risk it again. Blacks are super inky and stable. Movie mode with a few tweaks looks spectacular.
post #2644 of 5617
Myself and Konica thankyou for your belief.
In the back of my mind I did not want to see an issue, and since this is my wife's set, I figured I need not pay much mind to it. I did see what I thought was a degradation, but pooh poohed it out of my mind. When Konica called re his issues, we went back and forth trying different things. When he finally called that he solved the issue, I decided to try it myself. It Works! Wife will give me Brownie Points! Well, as it turns out, she's happy with the better PQ, but no brownie points!
post #2645 of 5617
Quote:
Originally Posted by p5browne View Post

Myself and Konica thankyou for your belief.
In the back of my mind I did not want to see an issue, and since this is my wife's set, I figured I need not pay much mind to it. I did see what I thought was a degradation, but pooh poohed it out of my mind. When Konica called re his issues, we went back and forth trying different things. When he finally called that he solved the issue, I decided to try it myself. It Works! Wife will give me Brownie Points! Well, as it turns out, she's happy with the better PQ, but no brownie points!

Does doing this keep the most recent fw?
post #2646 of 5617
Quote:
Originally Posted by Thelt2000x View Post

Does doing this keep the most recent fw?

Factory Resets do Not reverse your Current Update.
post #2647 of 5617
Do these factory resets not erase any ISF calibration that had been performed?

If so that's a major warning to anyone attempting this.
post #2648 of 5617
^ Is there a need?
I'm not sure many have had ISF work done.
post #2649 of 5617
Quote:
Originally Posted by Ken Ross View Post

Do these factory resets not erase any ISF calibration that had been performed?

If so that's a major warning to anyone attempting this.

Yes. It will erase everything back to out of box settings. It will delete day and night cal modes. If you don't notice any difference or improvements ofcourse after firmware updadets then don't do it.

If you have any doubt, then copy all the settings and do the reset. It will transform the TV back to its incredible
Picture quality state. Thanks again Konica tech and p5browne for this find. Watching football right now with a huge smile. I admit I had doubts until I tried it. IT WORKS!!!
post #2650 of 5617
Quote:
Originally Posted by p5browne View Post

What brought this about was after a FW update, HDMI 1 had a Comcast Label on it. Despite moving to HDMI 2, the Label still remained on HDMI 1. So the conclusion was, during the FW update, products connected to Inputs were affecting the FW Update. Hence, remove any chance of interference.

I also had no PQ degradation with update to 1116 but the two HDMI inputs used were powered off at the time (CEC HDMI off too). I did the reset anyway (inputs connected but off) for the hell of it since I was planning a whole new calibration inside of the service menu.

In case anyone does need to do the reset, do the HDMI inputs have to be removed if the device is off ?

I also discovered that the "digital clean view" works quite well at removing grain from certain content (TV show Chuck on Netflix is super grainy). With this set on auto it removed most of the grain with only a slight softening of detail so looked more like 480p Vs 1080p. I always just turned this off and I will leave it off unless I have content that needs the filter.

I had the panel side by side with my old Pioneer Kuro (my old reference) and the greyscale & color etc. was almost exactly the same except for much better detail on the F8500...

Todd
post #2651 of 5617
Konica had his Comcast Receiver Plugged in. I don't think it ever shuts off unless you unplug it! (Thus the Comcast was tied to Input HDMI 1 when the FW 1116 updated.)
I have my Duo feeding the TV, and it's always on Standby. Therefore, we will both unplug our Inputs before doing the FW Update. Now with no Inputs, when the next FW Update comes along, we may not have to do the Factory Reset. So it might be a case of what Inputs are going into the TV, and are they permanently On, or can they be shut Off before the FW Update? I'll play it safe, HDMI Cable easy to get at and pull out.
(Samsung is just now updating the F9000s, will we be next?)
post #2652 of 5617
Quote:
Originally Posted by Damien Inferno View Post

So doing the service menu reset with your sources unplugged fixed your tv but doing the 3 resets with sources plugged in didnt? Thats really wild that unplugging your hdmis did the trick. Glad your tv is finally working again.

I did exactly this:

Turned off TV, unplugged TV, unplugged cables, plugged in TV, turned on TV w/ service menu, did factory reset, went back into service menu again and re-activated CAL-DAY and CAL-NIGHT, turned off TV, unplugged TV, plugged in cables again, plugged in TV, turned on TV, re-applied all necessary settings.

Worked like a charm! biggrin.gif
post #2653 of 5617
Quote:
Originally Posted by muffinmcfluffin View Post

I did exactly this:

Turned off TV, unplugged TV, unplugged cables, plugged in TV, turned on TV w/ service menu, did factory reset, went back into service menu again and re-activated CAL-DAY and CAL-NIGHT, turned off TV, unplugged TV, plugged in cables again, plugged in TV, turned on TV, re-applied all necessary settings.

Worked like a charm! biggrin.gif
wow thats great I will add all this to the tutorial in my signature. It makes sense that unplugging and removing the hdmis would make for a cleaner reset. Even though my tv looks fine to me I may try it just for the hell of it when I get some time. Im very curious now to see if I can make my picture even better by performing the unplugged method. Is unplugging again after activating the CAL modes necessary though or just a precaution?
Edited by Damien Inferno - 12/30/13 at 2:17am
post #2654 of 5617
No problem!

Actually if it helps, I do think I did "Reset Picture Settings" or whatever the option is in the Picture menu. I did it just for the hell of it, but I doubt it did anything.

Oh, and most of the CAL-DAY and CAL-NIGHT settings didn't reset. The main ones, that is.
post #2655 of 5617
Quote:
Originally Posted by muffinmcfluffin View Post

No problem!

Actually if it helps, I do think I did "Reset Picture Settings" or whatever the option is in the Picture menu. I did it just for the hell of it, but I doubt it did anything.

Oh, and most of the CAL-DAY and CAL-NIGHT settings didn't reset. The main ones, that is.
At what point did u do reset picture? Also how long should the tv be unplugged before starting the service menu reset? And finally how many hdmi inputs are you using?
Edited by Damien Inferno - 12/30/13 at 2:15am
post #2656 of 5617
Quote:
Originally Posted by muffinmcfluffin View Post



the new picture image algorithm is trying to bring out more detail in everything .

I first noticed this in 1116. The picture now is better then its ever been IMO
With that said id say to those who may not want to update: I say update anyway even if it means a service menu factory reset. Most likely the end result will be the best picture you have ever had on your tv. Id also like to speculate that samsung knew they messed up with 1114, 1115 and made 1116 their best update yet. But who knows. Im just glad they did.
Edited by Damien Inferno - 12/30/13 at 2:58am
post #2657 of 5617
Just got my 51 8500 yesterday! Love it so far. I am needing some help though please. I accidentally labeled hdmi 1 twice. How can I delete one of the labels? Thanks!
post #2658 of 5617
Quote:
Originally Posted by solobaric View Post

Just got my 51 8500 yesterday! Love it so far. I am needing some help though please. I accidentally labeled hdmi 1 twice. How can I delete one of the labels? Thanks!

Factory reset. I made the same mistake long back, and I wasn't able to find any other method.
post #2659 of 5617
Wow!! That's pretty crazy. Thanks!! How do you do a factory reset?
Edited by solobaric - 12/30/13 at 8:33am
post #2660 of 5617
Still "resting & warming" in the box - It was 38* here this AM when I got the call from the delivery driver mentioning he was 30 minutes away so I assumed there would be "no power up" before driver left. Noted delivery temp on the delivery receipt and I saw no visible damage at the time. The temperature of the box was 43* and yesterday it was low to mid 40* most of the day so the box retained that temperature and maybe the equipment. The truck was full so there was a good bit of freight I'd guess that helped retain the heat. Temps were done with an electronic Raytek temperature gun.

The cord is 55" from the molded ends and is loose in the accessory box. Both remotes included.

Mine is an Oct build and earlier I mentioned/asked if maybe the date was maybe referenced in the serial number and my serial number ends in 0298X, coincidently maybe but I'd think not in the Julian calendar 298 is OCT 25 so I'd guess if this were confirmed by a few as a possible "source" for the date code a person could know maybe in advance of a delivery what to expect or maybe consider declining and requesting a different build.

The serial number is available from most of the vendors once the order is documented. It might be aggravating to be accommodated and the vendor shouldn't supply the entire serial number as the last digit/letter is NOT on the box and maybe not provided to the vendor. It's on the equipment and needs confirmed from there by the end user. My vendor provided the serial number less the "check digit"!

Maybe Chris from CP can comment on the Julian date.
Edited by WVZR1 - 12/30/13 at 8:33am
post #2661 of 5617
Quote:
Originally Posted by solobaric View Post

Wow!! That's pretty crazy. Thanks!! How do you do a factory reset?
click the link in my signature
post #2662 of 5617
Quote:
Originally Posted by walsey View Post



Buffin I believe you are correct. I did the procedure that Damien Inferno originally posted and later correted by WantsNWarrents on post 2443. What is the correct procedure for the factory reset? Thanks for help.
its fixed check my signature. also added p5browne's and Konica Tech's unplugging steps
Edited by Damien Inferno - 12/30/13 at 10:04am
post #2663 of 5617
Quote:
Originally Posted by Damien Inferno View Post

At what point did u do reset picture? Also how long should the tv be unplugged before starting the service menu reset? And finally how many hdmi inputs are you using?

I'm thinking I did this immediately after the factory reset. I think I brought up the service menu again, then turned it off, turned it back on, went into picture settings, did the picture reset, turned it off, service menu one more time to re-activate CAL-DAY and CAL-NIGHT.....

I probably waited 30 seconds maximum while it was unplugged.
post #2664 of 5617
Can someone explain to me why everybody seems to be factory resetting the TV?
post #2665 of 5617
Sorry if this has been discussed but I only received only 1 remote with my 51 inch. Are there supposed to be 2? Most reviews I've seen mention 2.
post #2666 of 5617
I updated my set to 1116. I saw only a slight change in picture if any. I then did the Factory reset and had the same results, slight if any. I am Glad that some of the fellow owners are getting great results from the factory reset. My experience was that I got to enter my settings all over again, Good thing I keep a running log of those settings. I have not tried some of the other Noise reduction, Picture enhancement feature's, cause I usually leave those off.
I will be running a Calibration check sometime this week and see if the meters and the software can show something my old eyes can't see, I have report runs from each Calibration Sessions I have made on this TV.
I do believe after several Software updates it is beneficial to do a Factory reset, So I am not Knocking it. Just for me it looks like a little change if any. I won't know for sure until I put some Calibration Equipment to it.
I am also Very Happy for the ones it Helped out.
post #2667 of 5617
Quote:
Originally Posted by bigjoexxl View Post

Can someone explain to me why everybody seems to be factory resetting the TV?
Firmware updates 1114 and 1115 degraded some owners tv picture. The reset fixes the problem for most.
post #2668 of 5617
Quote:
Originally Posted by muffinmcfluffin View Post

I'm thinking I did this immediately after the factory reset. I think I brought up the service menu again, then turned it off, turned it back on, went into picture settings, did the picture reset, turned it off, service menu one more time to re-activate CAL-DAY and CAL-NIGHT.....

I probably waited 30 seconds maximum while it was unplugged.
Did anyone in your family notice the picture being better now? I know that was a concern of yours.
post #2669 of 5617
Quote:
Originally Posted by Damien Inferno View Post

Did anyone in your family notice the picture being better now? I know that was a concern of yours.

No one ever made a specific mention of it, but my dad and I have been watching 24 from beginning to end and watched at least ten episodes during the time period. Anyway, yesterday right before we were going to watch more, he asked me: "Do you think if we used my Kindle on the TV it would have the same picture quality?" I don't know if he was just curious in general, or if he thought the picture had been worse previously.

Also, when my sister was here we watched Hey Arnold for ol' time's sake, but it was on an SD channel... anyway, she said: "It's funny how poor quality this show was." I wonder if it had to do with the picture in general or not. No idea.

I think people just chalk it up to what it is and make no mention of it. I know my friends certainly would have if they saw it, though. I know if they watched any Blu-rays it would have been noticed immediately.
post #2670 of 5617
Quote:
Originally Posted by pieandchips View Post

^ Is there a need?
I'm not sure many have had ISF work done.

Well regardless of how many it is, it's prudent to let people know that their ISF calibration will be wiped out along with their $400 (or whatever they paid) for this service.

I think it's also important to let people know that simply copying your ISF values, doing the reset and plugging the values back in, may not get you to the same point you were right after the ISF calibration was conducted. This would be due to the fact that, depending on how many firmware updates there were prior to the calibration being performed, plugging back the old settings may now be taking place in a different 'environment' and not yield the same results. I can't say this with 100% certainty, but it is a possibility.
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