hello everyone this is my first post .so forgive any discrepancies! looks like i should be able to get clear concise answers here in this wonderful site! something i havent been able to do here in cancun mex! there is one authorized service center here and recently i brought my precious KV 34DRC510 CRT HDTV in for repair with the all to common 7 flash syndrome! they kept it for a month and when i got it back i excitedly hooked it up first to my standard analog cable tv feed the image seemed to be in ZOOM mode .as i understand this tv wants a 1080p signal and upscales everything to that resolution .so i thought maybe it was like that to compensate for the low res image it was recieving!! so i hooked it up to my DENON avr 890 . wfhich can upscale ANY signal to HD 1080p now it shows the bars in wide aspect but they are oval in shape with a bulge in the center.and the image seems zoomed..even a novice like me with a little research ,have discovered this is a CALIBRATION AND OR CONFIGURATION PROBLEM. isnt calibration a normal part of the repair procedure for a high end sony television? when i inquired at the shop they told me i had to get the original remote control and the ZOOM feature could be disabled .....i really dont think its the remote.ive tried two different original sony remotes also in the menu the part where its supposed to say 16.9 or 4.3 or panaromic isnt there its greyed out...............whats going on shouldnt the shop have calibrated the tv? thanks for any help or knowledgeable answers. all zoomed out in cancun!
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6/1/13 at 10:10pm