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The East Coast TV's Experiment - Page 9

post #241 of 377
Thread Starter 
Quote:
Originally Posted by Speakerphile View Post

Are you serious with this? What you are conceding here is that EC actually practices a bait & switch. That actual definition of it. This is a federal crime. You are OK with this?

http://www.ftc.gov/bcp/guides/baitads-gd.htm

Serious with what? Of course I'm not OK with federal crimes. Is this clear cut bait and switch? I'm no expert. Bait and switch is a $10 item that draws you in and then they point to a $30 item pushing that on you instead then claiming the $10 item isn't available. Pushing related and supporting products alongside the original? Upselling. When they won't sell you the item without the upsells? I don't know, it's dirty. Airlines, car salesman, hotels... all push the limits with upselling riding that line.

That's why I did this experiment to begin with! It's what everyone said would happen (they'll refuse to ship).

My guess is they ride the line now but don't actually cross over into a "bait and switch" definition. Three years ago, who knows.

If they listed enticing prices on F7000s and then always told people they were out of stock and "don't you want to upgrade to the F8000..."? Now we're talking bait and switch.

Let's say for example they currently "bait and upsell" (though everyone in this thread seems to have successfully received shipment), like the guy in the video, you end up not being able to purchase the set.

Is that what you are arguing is the worst case scenario? That's the "risk" here? ECTV essentially backs out of the deal?
post #242 of 377
Quote:
Originally Posted by nfraso View Post

Serious with what? Of course I'm not OK with federal crimes. Is this clear cut bait and switch? I'm no expert. Bait and switch is a $10 item that draws you in and then they point to a $30 item pushing that on you instead then claiming the $10 item isn't available. Pushing related and supporting products alongside the original? Upselling. When they won't sell you the item without the upsells? I don't know, it's dirty. Airlines, car salesman, hotels... all push the limits with upselling riding that line.

That's why I did this experiment to begin with! It's what everyone said would happen (they'll refuse to ship).

My guess is they ride the line now but don't actually cross over into a "bait and switch" definition. Three years ago, who knows.

If they listed enticing prices on F7000s and then always told people they were out of stock and "don't you want to upgrade to the F8000..."? Now we're talking bait and switch.

Let's say for example they currently "bait and upsell" (though everyone in this thread seems to have successfully received shipment), like the guy in the video, you end up not being able to purchase the set.

Is that what you are arguing is the worst case scenario? That's the "risk" here? ECTV essentially backs out of the deal?

What I'm suggesting is that you can not actually purchase any TV on their site for the price they advertise. This IS bait and switch, period.
post #243 of 377
Thread Starter 
Quote:
Originally Posted by Speakerphile View Post

What I'm suggesting is that you can not actually purchase any TV on their site for the price they advertise. This IS bait and switch, period.

If (as you're suggesting) that's a federal crime, they wouldn't be in business. And no, it doesn't bother me in the least that I'm unable to purchase for the price the advertise on the site- it was still $900 cheaper than going with BB with the "final" price. How exactly did I lose in this scenario?
post #244 of 377
Has anybody in the Los Angeles area had luck getting any Best Buy or other store to price match East Coast TVs?
post #245 of 377
So I was looking for this PN64F8500AF plasma as well and happened upon this thread. I decided to give it a whirl. Long story short, placed the order September 7th for an amazing price @ $2237.67, including shipping. Expected the phone call for up sell. It never came. Watched the status for several days... "processing". Decided to wait it out and see how long it would stay this way. Well, yesterday I received a phone call. I was told they were canceling my order because they do not ship to my area. Said they could use another white glove shipping company for $399. I passed. They said OK. The TV is no longer listed on their site for $2295... it is now $2539. Hmmmmmmmmmm.

Screen Shot 2013-09-16 at 8.53.43 PM.png 325k .png file
post #246 of 377
Quote:
Originally Posted by tkt2rde View Post

So I was looking for this PN64F8500AF plasma as well and happened upon this thread. I decided to give it a whirl. Long story short, placed the order September 7th for an amazing price @ $2237.67, including shipping. Expected the phone call for up sell. It never came. Watched the status for several days... "processing". Decided to wait it out and see how long it would stay this way. Well, yesterday I received a phone call. I was told they were canceling my order because they do not ship to my area. Said they could use another white glove shipping company for $399. I passed. They said OK. The TV is no longer listed on their site for $2295... it is now $2539. Hmmmmmmmmmm.

Screen Shot 2013-09-16 at 8.53.43 PM.png 325k .png file

at least ECTV refunds/cancels your order without issue...seems like they price it really low on their website to lure in customers...then 'something' happens in shipping or inventory causing them to raise the price substantially...I don't know how they've stayed in business so long
post #247 of 377
Quote:
Originally Posted by yesitsmario View Post

Has anybody in the Los Angeles area had luck getting any Best Buy or other store to price match East Coast TVs?
'

The Santa Monica and Sherman Oaks locations each told me that they absolutely won't price match ECTV.
post #248 of 377
Thread Starter 
Quote:
Originally Posted by tkt2rde View Post

So I was looking for this PN64F8500AF plasma as well and happened upon this thread. I decided to give it a whirl. Long story short, placed the order September 7th for an amazing price @ $2237.67, including shipping. Expected the phone call for up sell. It never came. Watched the status for several days... "processing". Decided to wait it out and see how long it would stay this way. Well, yesterday I received a phone call. I was told they were canceling my order because they do not ship to my area. Said they could use another white glove shipping company for $399. I passed. They said OK. The TV is no longer listed on their site for $2295... it is now $2539. Hmmmmmmmmmm.

Screen Shot 2013-09-16 at 8.53.43 PM.png 325k .png file

That's an insane price. Your mistake was using the coupon code. (Assuming they do actually ship to your area and were BSing, the service map is here: http://www.amtrucking.com/map.php)

The code you used required payment to be made by certified check, money order or wire transfer so it's not going to ship with that used regardless of whether you provided CC info or not. Had you not used the code, you might actually have gotten it shipped, but it's hard to say- that kind of pricing is new territory.
post #249 of 377
Quote:
Originally Posted by ucsdsig View Post

'

The Santa Monica and Sherman Oaks locations each told me that they absolutely won't price match ECTV.

Thanks for some feedback, there's a lot BBs within a 2 hour radius(I'm in Ventura, CA). Oh well, the search continues.
post #250 of 377
Quote:
Originally Posted by nfraso View Post

That's an insane price. Your mistake was using the coupon code. (Assuming they do actually ship to your area and were BSing, the service map is here: http://www.amtrucking.com/map.php)

The code you used required payment to be made by certified check, money order or wire transfer so it's not going to ship with that used regardless of whether you provided CC info or not. Had you not used the code, you might actually have gotten it shipped, but it's hard to say- that kind of pricing is new territory.

And the explanations for everything they do wrong continue. Like others you have to wonder if your "experiment" is nothing but a plug for ECTV. That kind of pricing is new territory and that's an insane price (Crazy Eddie lives) - almost made my lunch almost come up.

If the order was wrong why didn't they contact him immediately and why did the site state processing? Any other code you use when placing an order with other internet sellers will tell you the code is not valid, guess ECTV is an exception to that rule like some of their other business practices. How do you know he used the code? I don't see that in his post, seems like you have information available to you that an employee of ECTV would have access to - how would you know what the price was on their website on that exact day to figure out he had used the coupon? Again, no one said anything about the 3%, reason stated for not shipping order was no delivery where he lived, not wrong the wrong code. If he had paid $399 for shipping they would have shipped - no that is insane. Call me really suspicious after this exchange. I think AVS should be charging ECTV for advertising.
Edited by smurraybhm - 9/17/13 at 10:17am
post #251 of 377
Thread Starter 
Quote:
Originally Posted by smurraybhm View Post

And the explanations for everything they do wrong continue. Like others you have to wonder if your "experiment" is nothing but a plug for ECTV. That kind of pricing is new territory - that line made my lunch almost come up.

If it wasn't going to ship then why did they not contact him and why did the site state processing? Any other code you use when placing an order with other internet sellers will tell you the code is not valid, guess ECTV is an exception to that rule like many others. How do you know he used the code? I don't see that in his post, seems like you have information available to you that an employee of ECTV would have access to - how would you know what the price was on their website on that exact day? Again, no one said anything about the 3%, reason stated for not shipping order was no delivery where he lived. Call me really suspicious after this exchange. I think AVS should be charging ECTV for advertising.

Aaand.... the train has left the tracks folks. This is too good. Now I'm an ECTV employee because I'm using "inside information" that I couldn't have possibly known otherwise!

You seem to have issues with paying attention. I'll give you a chance to find your mistake.

ROFL. rolleyes.gif

This is a perfect example of people jumping on a bandwagon before taking a minute to think things through.
post #252 of 377
Quote:
Originally Posted by nfraso View Post

Aaand.... the train has left the tracks folks. This is too good. Now I'm an ECTV employee because I'm using "inside information" that I couldn't have possibly known otherwise!

You seem to have issues with paying attention. I'll give you a chance to find your mistake.

ROFL. rolleyes.gif

This is a perfect example of people jumping on a bandwagon before taking a minute to think things through.

the point is that you are going overboard in your defense of ECTV...why do you feel the need to rationalize or explain away every single complaint?...if you're happy with your purchase then fine but you seem to want to defend them against every single negative review
post #253 of 377
Thread Starter 
Quote:
Originally Posted by TitusTroy View Post

the point is that you are going overboard in your defense of ECTV...why do you feel the need to rationalize or explain away every single complaint?...if you're happy with your purchase then fine but you seem to want to defend them against every single negative review

How is it overboard? I'm looking for an example of someone getting screwed over by ECTV and the best you guys are coming up with is examples of people who ECTV didn't "let" have an insane deal.

I noted this many times in the thread. These guys are shady New Jerseyans (?), they want to pull money out of you. They are successful enough that they have and continue to operate with this strategy for years.

You can choose to not take a stab at playing the game and pay more at BB, Amazon or wherever- or you can have some fun and see what you can do. Your choice.

I know they aren't honest, I know they'll lie to your face if they aren't going to make money on you to try and get out of it- I don't know what that surprises anyone at this point.

For example, it's already been noted in other deal threads that the 'paycheck' 3% code is for that payment method only. This is also noted on ECTVs website clearly. You're just asking for a wrench in the works if you go that route. Don't waste your time.

The best strategy is to place an order at the listed price, note that you aren't interested in upselling on your order, and then just say no on the phone when you get the "order confirmation" call if they disregard that.

If they BS about no delivery to your area, refer to the AM service map and work them into their own lie if you can. They don't just give it to you, you have to work a little for it.

In my case it was a 5 min phone call, I'd say that's well worth my time. Another 5 min phone call later and I was able to convince them to refund half the shipping cost because it took so long.

To me, it was well worth the massive savings. Maybe it isn't worth it to everyone- I'm sure some people don't want to bother, or want to feel "morally superior" paying more money to someone else and then claiming the 15-30day return windows is the reason why.

Doesn't bother me in the least, but there have been multiple people in this thread that found it worthwhile and I'm sure there will be others.
post #254 of 377
Quote:
Originally Posted by nfraso View Post

How is it overboard? I'm looking for an example of someone getting screwed over by ECTV and the best you guys are coming up with is examples of people who ECTV didn't "let" have an insane deal

I've mentioned it 2-3 times already but you refuse to do a Google search and find tons of negative reviews...not everyone who got screwed over by ECTV is registered at AVS...so if you yourself acknowledge that they are shady, dishonest and liars (and you are a satisfied customer saying this) then why would anyone want to deal with them?
Edited by TitusTroy - 9/17/13 at 11:27am
post #255 of 377
Thread Starter 
Quote:
Originally Posted by TitusTroy View Post

I've mentioned it 2-3 times already but you refuse to do a Google search and find tons of negative reviews...not everyone who got screwed over by ECTV is registered at AVS...so if you yourself acknowledge that they are shady, dishonest and liars (and you are a satisfied customer saying this) then why would anyone want to deal with them?

Your best example from a google search was exactly what I said, someone didn't successfully get a deal out of them- that's not getting screwed over, or a scam.

Why would anyone want to deal with them? Ask anyone in this thread that gave it a shot. You save a ton of money.

So in the end they are shady, dishonest liars in New Jersey, and I'm here enjoying my new set that I'll have calibrated and +3yr warrantied for cheaper than the next guy was. So why wouldn't I be satisfied, and why would I care about their reputation among people that have no intention of purchasing from them? tongue.gif
post #256 of 377
Quote:
Originally Posted by nfraso View Post

Your best example from a google search was exactly what I said, someone didn't successfully get a deal out of them- that's not getting screwed over, or a scam.

Why would anyone want to deal with them? Ask anyone in this thread that gave it a shot. You save a ton of money.

So in the end they are shady, dishonest liars in New Jersey, and I'm here enjoying my new set that I'll have calibrated and +3yr warrantied for cheaper than the next guy was. So why wouldn't I be satisfied, and why would I care about their reputation among people that have no intention of purchasing from them? tongue.gif

that wasn't my 'best example' from a Google search...that was just the 1st one that popped up and it had a recorded audio conversation so I posted it...sometimes saving $$ is not worth the hassle and paying a bit more for peace of mind, easy returns, convenience etc is worth it
post #257 of 377
Thread Starter 
Quote:
Originally Posted by TitusTroy View Post

that wasn't my 'best example' from a Google search...that was just the 1st one that popped up and it had a recorded audio conversation so I posted it...sometimes saving $$ is not worth the hassle and paying a bit more for peace of mind, easy returns, convenience etc is worth it

I never said it wasn't- I've just said it was easily well worth it for me (and others have as well). In fact, in the post you replied to I said exactly that!

"Maybe it isn't worth it to everyone- I'm sure some people don't want to bother..."

There is an idea out here that it's not possible for this to be worth it, and that's what I'm battling.

Keep your "peace of mind, easy returns, convenience etc..."; yes, Best Buy is 5mins down the road from me. I'll take and pocket the $900 savings, thank you.
post #258 of 377
Very similar thread started in the LCD deals forum for Alltime TV, things that make you go hmmmmm ......
post #259 of 377
Thread Starter 
Quote:
Originally Posted by chunon View Post

Very similar thread started in the LCD deals forum for Alltime TV, things that make you go hmmmmm ......

YES.... biggrin.gif

post #260 of 377
^Classique!
post #261 of 377
I happen to believe Nfraso's arguments are perfectly sound, there is way more upside than downside if you're absolutely, positively sure of the TV you want. The only downside I see is if you don't like it or change your mind for a different make and model your SOL on returning it. That's the trade off, these discount "unauthorized" online dealers don't offer nor charge for 15 - 30 day home trials.
post #262 of 377
Quote:
Originally Posted by cardinal4 View Post

I happen to believe Nfraso's arguments are perfectly sound,........



I found this to be an interesting thread. What I find more interesting are the East Coast
banner ads now appearing on this site.

Things that make you go hmmmmm ...... Indeed!
post #263 of 377
Quote:
Originally Posted by smithfarmer View Post

I found this to be an interesting thread. What I find more interesting are the East Coast
banner ads now appearing on this site.

Things that make you go hmmmmm ...... Indeed!

Most of the ads are driven off of your own browsing habits. So it makes perfect sense that people viewing this page, and subsequently the ECTV page, would start to see ECTV ads on various sites. No conspiracy here, just intelligent advertising. smile.gif
post #264 of 377
I've never visited ECTV's website.
post #265 of 377
one doesnt have to visit the actual website... just picks up on words on any page one views. at least thats been my experience.
post #266 of 377
Quote:
Originally Posted by ljmart View Post

one doesnt have to visit the actual website... just picks up on words on any page one views. at least thats been my experience.

You are correct sir. I should have been a little more specific.
post #267 of 377
^That's not a sir. wink.gif Easy mistake, as that was a very unisex-looking comment (and there is a female minority at AVS), lol.
post #268 of 377
Quote:
Originally Posted by Speakerphile View Post

What I'm suggesting is that you can not actually purchase any TV on their site for the price they advertise. This IS bait and switch, period.

I could not care less about ECTV, but earlier in this thread I provided a detailed summary of my experience. I absolutely purchased a TV from their site, at the price they advertised, it was delivered, it was new and covered by the manufacturer's warranty. I was sweating it out, until it arrived, but it did work out fine in the end and I didn't buy a single extra item from them.

I would have rather bought from Best Buy or another online dealer w/o the hassle of a strong upsell and the nervousness that I was going to get ripped off - but in the end I can't complain. Got the TV I wanted at close to $900 less than anywhere else at the time.

There is no bait and switch, in my experience. Maybe a little sleazy in the techniques, but I'm a big boy and can handle it with it for a good deal.
post #269 of 377
Quote:
Originally Posted by estiff View Post

I could not care less about ECTV, but earlier in this thread I provided a detailed summary of my experience. I absolutely purchased a TV from their site, at the price they advertised, it was delivered, it was new and covered by the manufacturer's warranty. I was sweating it out, until it arrived, but it did work out fine in the end and I didn't buy a single extra item from them.

I would have rather bought from Best Buy or another online dealer w/o the hassle of a strong upsell and the nervousness that I was going to get ripped off - but in the end I can't complain. Got the TV I wanted at close to $900 less than anywhere else at the time.

There is no bait and switch, in my experience. Maybe a little sleazy in the techniques, but I'm a big boy and can handle it with it for a good deal.

So you paid no shipping insurance?
post #270 of 377
Quote:
Originally Posted by vinnie97 View Post

^That's not a sir. wink.gif Easy mistake, as that was a very unisex-looking comment (and there is a female minority at AVS), lol.

too funny! yes no harm no foul... definitely not the expected gender here wink.gifsmile.gif
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