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"Official Sony STR DN840" - Page 4

post #91 of 109

Just got mine all set up and I'm having an issue with playing music files off my PC.

 

Computer's running Win7 on a wired network. I've got 98% of my music on my D: drive, in a subfolder. There's about 20 songs in 'My Music' on my C: Drive, mostly in the iTunes folder where iTunes converted wma's over to MP3 so they could be played.  When I try to play music through the Sony receiver, I can seem to play some random songs, it seems a few of the files on my D: Drive, perhaps only WMA's there, and the MP3's in the iTunes foler, but it looks like none of the MP3's on my D: Drive. When I copy some of said MP3's to a USB drive and put it in the Receiver, they play perfectly. Yet navigating to the folder I took the files from on the network, and it won't play.  Every song I select says the name of the artist and song for a second, then switches to CANNOT PLAY and won't play anything.

 

Anyone have any ideas? I've tried to give as much info as possible, but if I'm missing something important, feel free to let me know and I'll get it posted.

 

Thanks in advance,

 

Kris

Gear mentioned in this thread:

post #92 of 109
I just bought a new Sony KDL46-W905 3D tv, and then found out that my old Sony STR-DG820 amp did not pass through the 3D signal. I initially connected my Sony BDP-S480 bluray directly to the tv and had the audio passed back through an optical cable. For convenience, I eventually bought another Sony BDP-S5200 bluray payer that passed all audio through hdmi instead of the previous coax cable. This was then going to cause a fair bit of faffing around for my wife or daughter to be able to use, so I ended up buying a new Sony STR-DN840 amp that would take all inputs via hdmi with a single cable out to the screen.

However, when we initially watched some 3d with the bluray player connected directly to the screen, it was pin sharp, but when we watched some 3d when everything was running through the amp it definitely wasn't as sharp and there was a bit of ghosting on the image that even my wife noticed. So last night I put the player directly into the tv again and the picture was back to what it should be. I do know that there was a slight audio delay with devices going through the amp (which I never had with my previous amp), but I didn't think it would affect the picture in that way.

My hdmi cables are older QED ones (probably not 1.4 3D compliant etc.) that worked fine going directly to the screen. Would these possibly have the effect of delaying the picture if the data was not being transferred fast enough? The dealer that sold me the tv said that probably shouldn't be an issue since my cables were good quality QED ones, and that it wasn't something that they had seen before.

I am pulling my hair out with this going round in circles, and I am going to buy a couple of new 1.4 cables to see if that will solve the problem. Has anyone else had this issue with sources routed through their amp?
post #93 of 109
When I try to use SEN I get a message on screen saying "remote operation from external device is enabled.....disable remote operation and browse contents with Systwm OSD".

Anyone have this issue and know how to get around it?
post #94 of 109

Hi,

 

I have a PS3/PS4 problem.  Both are set to HDMI audio out and the audio in games is amazing.  However, Netflix is causing distortion in the centre speaker that I can't hear from any other source.  I've tried the same movie on both consoles and it does the same thing.  I've played a blu-ray and also streamed media to the PS3 but it only appears to affect Netflix.

 

I've just replaced a Sherwood RVD-6095R and it didn't have this issue.  The speakers are basic Tannoy SFX5.1.

 

Any help appreciated.

post #95 of 109
We purchased this receiver over the weekend, and we are having issues with the setup. For some reason, while watching TV, the receiver menu randomly pops up on the TV and you have to go through the process of selecting 'Watch' again. This happens about 3 times an hour, so it's very anoying. Is anyone else experiencing this issue? The TV is a Mitsubishi WD65 with DLP. Everything is connected via HDMI cables. This is the first time I've ever hooked up a receiver, so pease keep that in mind when responding. smile.gif Thank you!
post #96 of 109

Hi, is there anyone else having a problem similar to the one below? If so, has anyone figured out how to get around it?

 

1) I turn on the TV.

2) Receiver automatically powers on.

3) TV displays video from my cable box which is connected to the receiver's CATV hdmi port.

4) I get no audio. On the receiver's display I see on the top left 'ARC' instead of HDMI so I'm guessing it's trying to get audio signals from the TV. Is there any way to get the receiver to default to CATV?

 

In order to get audio I need to press the CATV button on the remote every time after I turn on the TV. I know it's minor but it's kinda annoying.

 

Any help would be appreciated. Thanks.

post #97 of 109
I have an issue that is similar to this one.

When I turn the receiver on with my iPhone (via Bluetooth) and then turn the AirPlay feature on after that to listen to Spotify.

After this I'll urn AirPlay off, then switch the receiver off (or sometimes leave it on) and then switch it over to SATV to watch my fios dvr. When I normally turn the dvr on it will show a caption that says I can press menu to watch the dvr or simply press play. This lets me know the dvr is sending it's signal to the receiver and tv

Sometimes i will switch it to the dvr and it won't show this caption and when I turn the dvr on nothing shows up. A quick remedy I found was to press Bluetooth on the remote and then SATV. Then it will show the caption and receive the dvr signal, and then I turn the dvr on and everything works.

Not sure if this help or not and if it's similar to your issue. I think it's a problem with the internal switching of the inputs and it somehow being affected by the wifi, or maybe just a software glitch? I haven't been able to troubleshoot it

It's minor to me and I've noticed that sometimes it never comes up, so I think it's a software issue or an unsuccessful handshake of the complements
post #98 of 109
Quote:
Originally Posted by goodwijh View Post

I have this same setup with a Directv receiver connected to the xbox one and then to the 840. When I watch blu-Ray it sounds incredible but watching HD from Directv it sounds like it is not 5.1. The display shows Dolby Digital 3.2/1 but most of the sound comes from left/right and not the center. I've tried all the fields but still doesn't seem to be right. Any thoughts?

I'm having the same problem. Xbox One is sending bitstream to the receiver but the 840 is only outputting 3.1 sound. Seems like this problem happened only after I upgraded the 840 firmware.
post #99 of 109
Are you talking about the 3/19/14 firmware? I haven't done that one yet and am still having the issue.
post #100 of 109
Quote:
Originally Posted by goodwijh View Post

Are you talking about the 3/19/14 firmware? I haven't done that one yet and am still having the issue.

Yes. But it could also be the recent Xbox One Video app update that others have been having problems with.
post #101 of 109
Can anyone else confirm with a 7.1 setup if there's a menu item for 8/7.1 in the speaker settings/speaker pattern in most recent software update?

5/2.1 is as high of a value as the speaker pattern menu goes to after the update on my system.

Thanks.
post #102 of 109

Just purchased my DN840 this weekend. Reading some of these comments is starting to give me buyer's remorse...

 

I've found the AirPlay to be great at times, but breaks up really easy at other times. This usually happens in the evening - I've also noticed my Amazon Prime streaming slows down a lot at this time, so could this simply be a function of heavy usage / bandwidth in my area?

 

Also wondering if there is a way to play music via AirPlay/Bluetooth/USB while having the TV turned off. As of now, I have my devices (Xbox One, Comcast cable receiver) plugged into the "Game" & "SAT/CATV" HDMI ports, and then an HDMI cord running from the receiver "TV Out (ARC)" to my television.

 

Whenever I try to play AirPlay/Bluetooth/USB music, the TV screen automatically switches to the receiver graphical menu for music. I'm worried about leaving this playing and burning an image into my plasma, but when turn the TV off manually, the sound goes with it.

 

I would also ideally like to be able to watch TV while listening to music separately - but it is sounding more and more like this isn't possible.

 

Can anyone give me some advice? Would be much appreciated!

post #103 of 109
I've experienced the breakups in AirPlay during peak times of use which is typically during the evening / night time hours during the week. Weekends I can't be too sure but its hit or miss. My FiOS is at the 75 Mbps rate so I've never had it be a great issue. I know My Netflix works great during the day (usually at 1080P or SuperHD) but at night it usually maxes at 720P. Not a huge concern and the difference is often negligible (although it will buffer every so often).

As for the AirPlay, it works great form my iPhone 5 but I've heard some have had varying degrees of success. I think it could be an issue with bandwidth in some cases, whether the phone is too far from the receiver if WiFi is enabled (usually 3-4 meters is optimal) and if there is any interference or other devices using it. If you're downloading anything on your laptop or another device or using up a lot of bandwidth in another way, count on AirPlay being affected. Also, make sure your network is secure using at least WPA-2, (although this is probably a no brainer these days).

to start with I have my iPhone networked to my receiver via BlueTooth (there is a way to do this for the receiver, via BlueTooth, but I forget the process. I know its pretty self explanatory. It may even be done via the receiver's app...more on that below). This allows me to turn my on my Bluetooth via my iPhone, wait a few moments, and then select the receiver from the devices listed and my receiver will turn on after a few moments. My TV doesn't have to be on at all for this to work.

After this, I turn my BlueTooth off and turn on the WiFi on my iPhone. I give it a few moments, and the receiver shows up as a device via AirPlay. I also make sure to turn my cellular data off on my phone. I don't use it at home since my WiFi is slightly better than having LTE on (plus it saves on data and batter life). Also make sure to turn off anything that may hog the data on your phone (GPS, FaceTime, any apps which run in the background). This saves battery overall but not sure how it may affect bandwidth performance, but it never hurts to check.

There is also an app i would recommend downloading as well, called 'MediaRemote'. This allows you to control almost all features of the receiver via your smartphone (not sure if its available for Droids). I can turn up the volume, switch between inputs, and turn the receiver off. For some reason I can't turn it on via the app, even if WiFi is enabled. Not a big deal, but it just requires an extra workaround using BlueTooth to turn the receiver on if i want to do everything from my iPhone.

I've found the receiver to be very versatile and it's performed well from a networking perspective. AirPlay sounds great on it (better than BlueTooth), and the ability to control almost all functionality from my phone is a huge bonus. That and how it handles much of the audio sent to it from a variety of sources and i've never experienced any issues.

I have a PS3, PS4, FiOS DVR, hooked up to it (all with HDMI) and an HDMI going to my Panasonic P55ST50, and although there is the occasional handshake issue (usually this has to do with the DVR, but its pretty minor) I've been very satisfied with it.

Hope this helps. Let me know if any of the above helps you out, and if not I'll troubleshoot from this and and see if I can help.

Take care!
post #104 of 109
I also saw that you were wondering how to watch TV while listening to music separately. I know there is a way to do this, but it escapes me at the moment. I've seen it posted in other forums, some having to do with the PS3 or PS4 I think. I know the forum for the P55ST50 has brought this up so maybe check there?

If you do listen to the receiver via BlueTooth or Airplay with the TV on it will show the GUI on screen. Perhaps it has something to do with Ethernet over HDMI and being able to listen to the TV separate from the receiver?? but I could be off in that assessment.

I'm sure there is input to be shared from other folks out there
post #105 of 109
Quote:
Originally Posted by mouldyolddough View Post

I just bought a new Sony KDL46-W905 3D tv, and then found out that my old Sony STR-DG820 amp did not pass through the 3D signal. I initially connected my Sony BDP-S480 bluray directly to the tv and had the audio passed back through an optical cable. For convenience, I eventually bought another Sony BDP-S5200 bluray payer that passed all audio through hdmi instead of the previous coax cable. This was then going to cause a fair bit of faffing around for my wife or daughter to be able to use, so I ended up buying a new Sony STR-DN840 amp that would take all inputs via hdmi with a single cable out to the screen.

However, when we initially watched some 3d with the bluray player connected directly to the screen, it was pin sharp, but when we watched some 3d when everything was running through the amp it definitely wasn't as sharp and there was a bit of ghosting on the image that even my wife noticed. So last night I put the player directly into the tv again and the picture was back to what it should be. I do know that there was a slight audio delay with devices going through the amp (which I never had with my previous amp), but I didn't think it would affect the picture in that way.

My hdmi cables are older QED ones (probably not 1.4 3D compliant etc.) that worked fine going directly to the screen. Would these possibly have the effect of delaying the picture if the data was not being transferred fast enough? The dealer that sold me the tv said that probably shouldn't be an issue since my cables were good quality QED ones, and that it wasn't something that they had seen before.

I am pulling my hair out with this going round in circles, and I am going to buy a couple of new 1.4 cables to see if that will solve the problem. Has anyone else had this issue with sources routed through their amp?

Hi. I just got this receiver too and am thinking of buying the sony kdl55w905. How are the sync issues and are you still getting ghosting?

I am experiencing what looks like motion blur but I am on a terrible 2D TV at the moment, because mine is in for repair. So I thought it was just the TV. Now reading what you have said it sounds similar.

When you say ghosting do you mean kinda blurry movements? Or/and do you mean double imaging only on 3D? (crosstalk). If so I don't see why the receiver would have any effect on 3D content... Do you get image quality loss on 2D sources also? And again, how are the AV sync issues?

Edit: seems the picture is the same on my temp tv no matter if its through the amp or direct to the tv (so its just a crappy tv), and when you plugged the bd player directly into the TV, after trying it through the amp, are you sure the amp has the same picture settings set up for that HDMI port as the one you used for the bd player? If you used a different one that is.
Edited by tjc2005 - 4/1/14 at 6:35pm
post #106 of 109
Quote:
Originally Posted by tjc2005 View Post

Hi. I just got this receiver too and am thinking of buying the sony kdl55w905. How are the sync issues and are you still getting ghosting?

I am experiencing what looks like motion blur but I am on a terrible 2D TV at the moment, because mine is in for repair. So I thought it was just the TV. Now reading what you have said it sounds similar.

When you say ghosting do you mean kinda blurry movements? Or/and do you mean double imaging only on 3D? (crosstalk). If so I don't see why the receiver would have any effect on 3D content... Do you get image quality loss on 2D sources also? And again, how are the AV sync issues?

Edit: seems the picture is the same on my temp tv no matter if its through the amp or direct to the tv (so its just a crappy tv), and when you plugged the bd player directly into the TV, after trying it through the amp, are you sure the amp has the same picture settings set up for that HDMI port as the one you used for the bd player? If you used a different one that is.

Hi,

I finally realised that, after going round in circles with this, I had only changed the settings on HDMI input 1 on my TV when I thought I had applied the settings to all instead of the current input. Therefore, when I was plugging my bluray directly into my tv, it was working on the vivid out of the box settings which was giving me such a contrast in the picture quality. I then reset my tv to factory settings and only disabled the image enhancement features, and the picture is now stunning. There was a recent firmware update to the amp, but I don't know what this did exactly. I was initially testing my setup with the intro of Hugo, but I have since watched various other 3D movies and they are pin sharp. I am just new to 3D so maybe I was being overly critical. I did also upgrade my two main HDMI cables to new QED 1.4 compatible ones, so this might also have had a bearing on things. I suppose these are the situations that arise when you change many components and settings at the same time, and you lose track of what you have done.

The W905 is a stunning set, even with terrestrial broadcasts.
post #107 of 109
Quote:
Originally Posted by mouldyolddough View Post

Hi,

I finally realised that, after going round in circles with this, I had only changed the settings on HDMI input 1 on my TV when I thought I had applied the settings to all instead of the current input. Therefore, when I was plugging my bluray directly into my tv, it was working on the vivid out of the box settings which was giving me such a contrast in the picture quality. I then reset my tv to factory settings and only disabled the image enhancement features, and the picture is now stunning. There was a recent firmware update to the amp, but I don't know what this did exactly. I was initially testing my setup with the intro of Hugo, but I have since watched various other 3D movies and they are pin sharp. I am just new to 3D so maybe I was being overly critical. I did also upgrade my two main HDMI cables to new QED 1.4 compatible ones, so this might also have had a bearing on things. I suppose these are the situations that arise when you change many components and settings at the same time, and you lose track of what you have done.

The W905 is a stunning set, even with terrestrial broadcasts.

Good news I am glad to hear it's not the amp. I had a feeling it might be down to input settings. The amp firmware update Adds HDMI 2.0 compatibility for 4K/60p playback, don't ask me how I thought HDMI 2.0 was hardware? But I guess sony would know, I hope its true because then we don't need a new amp for 4k down the line.

It also has some other fixes too, here's the link! http://www.sony.co.uk/support/en/content/cnt-dwnl/prd-tvhc/sony-strdn840-firmware-update-v1106/STR-DN840
post #108 of 109
Quote:
Originally Posted by mouldyolddough View Post

I just bought a new Sony KDL46-W905 3D tv, and then found out that my old Sony STR-DG820 amp did not pass through the 3D signal. I initially connected my Sony BDP-S480 bluray directly to the tv and had the audio passed back through an optical cable. For convenience, I eventually bought another Sony BDP-S5200 bluray payer that passed all audio through hdmi instead of the previous coax cable. This was then going to cause a fair bit of faffing around for my wife or daughter to be able to use, so I ended up buying a new Sony STR-DN840 amp that would take all inputs via hdmi with a single cable out to the screen.

However, when we initially watched some 3d with the bluray player connected directly to the screen, it was pin sharp, but when we watched some 3d when everything was running through the amp it definitely wasn't as sharp and there was a bit of ghosting on the image that even my wife noticed. So last night I put the player directly into the tv again and the picture was back to what it should be. I do know that there was a slight audio delay with devices going through the amp (which I never had with my previous amp), but I didn't think it would affect the picture in that way.

My hdmi cables are older QED ones (probably not 1.4 3D compliant etc.) that worked fine going directly to the screen. Would these possibly have the effect of delaying the picture if the data was not being transferred fast enough? The dealer that sold me the tv said that probably shouldn't be an issue since my cables were good quality QED ones, and that it wasn't something that they had seen before.

I am pulling my hair out with this going round in circles, and I am going to buy a couple of new 1.4 cables to see if that will solve the problem. Has anyone else had this issue with sources routed through their amp?

Hey I got my kdl-55w905 and the kdl-46w905 last week and they are great TVs. I have the amp set up but i'm getting some sync issues can you tell me what you have your str-dn840 AV sync set to? I have it set to different things depending on what HDMI I'm on, e.g Chromecast, TiVo, ps4, pc etc. But I just can't seem to get the lip sync right.
post #109 of 109
Does anyone know why the PLIIx Movie mode seems to be greyed out and can't be selected on my my receiver?
All the other movie modes are selectable. I'm streaming movies from a Windows 8.1 PC using PlayTo into an Xbox One.
I got the latest firmware update also.

Thanks
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