Really no one cares about mcodes experiences with onkyo/integra?! What evidence do you have to support this claim?
Personally I care about what he says regarding the onkyo issues. Look at this way, you have one customer to few dozens of customers with issues who voice their problems on avs. Next you have an installer which I am sure could provide enough supporting evidence if he chooses, that says his company has installed dozens and dozens if not hundred, maybe even into the thousands of onkyo/integra avrs with virtually no issues. then the same installer offers guidance and suggestions on proper placement and cooling needs of the avr. is it not possible that the majority are satisfied and have no issues? the evidence provided by mcode certainly seems to lean this way. if he chooses to provided customer install numbers vs issues on all onkyo/integra installs in say the last 5 years, that would certainly weigh heavily towards his claims. I also like the fact that he pointed out that if his company were out their fixing/troubleshotting/replacing onkyo/integra installs he'd drop onkyo/integra because he don't make money on warranty service.
Yeah it sucks to be burnt by any product, it happens. It is an unfortunate fact of life. Making blanket statements with no supporting evidence other then ones singular experience does not mean much to the overall whole. I feel for the ones bunt on onkyo's, really I do. but it also seems that the issues have been blown way out of proportion. People love to bitch on the interwebs, rarely do they praise.
Someone mentioned that onkyo requested pics of how avr's were installed - and all they got was silence...why? A likely answer could be that people as a whole want to lay blame for their mistakes or failures - intended or accidental - on anyone or thing other then themselves. Onkyo seems to be handling the warranty issues as they arise, maybe not as best as they could, but i see an attempt on their end - generally they will fix or replace the avr's as has been stated multiple times on avs and elsewhere. Do they or have they always gotten in right...no...but is it the fault of the repair centers or was the unit involved in a shipping mishap so when the customer got the unit back it didn't work right and they blamed a faulty repair? that is just one of numerous possibilities as to why some repairs were not perceived as being done properly.
Onkyo certainly is a hot button on avs right now, but it wasn't that long ago that it was denon with their xx10 to xx12 models suffering network card failures. All these devices are made cheaply, and we as consumers do suffer from that, but that is a by-product for the disposable society that we live in. Responsible consumers are able to research and decide for themselves what products are best suited for their needs and what risk factor they may want to take on. Threads like this do help somewhat in shedding light on onkyo issues, but once it has been analyzed and put into some objective perspective it can be easily seen that the risk factor is low and there is a safety net (warranty service) in place should something to wrong.