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plex not working on phone

post #1 of 5
Thread Starter 
I downloaded the program on my comp, then purchased the app. I can pull up my library, but when I go to watch a movie it tries to load then tells me that it took to long to find a server, so it times out. I have wifi I don't know why it cant find it, neither at home or on the road. Any Ideas.
post #2 of 5
It could be trying to transcode and your hardware isn't able to. What does your setup look like?
post #3 of 5
Thread Starter 
My computer setup, or my phone. Or are you talking the way the library is.
post #4 of 5
Server setup. Hardware/Network related to how the PMS is configured.
post #5 of 5
Thread Starter 
Sorry about late reply been a busy weekend, I haven't had a chance to go through the details of my setup but its basically my HP Pavillion p6510y, with my movies stored on a reformatted external usb hard drive. I used Makemkv, and media center master for ripping the movies. My computer is wired to a gigabyte switched router. Am I missing anything.
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