Originally Posted by somelogin
Nope, I have been rude only if someone had been rude first. I am never rude to anyone who is not rude.
cj, all I've said is SOMEONE on this site is bound to know how I could get this fixed. Surely it's not impossible to fix a tv. If the problem is ANYTHING other than the panel itself, it can be fixed. But how is arguing with the warranty company going to do anything? They can't force a technician to admit the truth about my tv. And it's not their fault that almost nobody is authorized. The problem lies with Pioneer, who won't even help at all by even suggesting what to do. And they also got lazy on their final elites, according to many here, and sent out a bunch of bad panels, because they didn't give a crap. Mine "should" nbot be one of them, as it was manufactured in 2008, but either way Pioneer doesn't seem to care. Normally you don't need a warranty for someone to suggest help...
I totally agree with you. It is very well possible that someone on this site may know how to fix your panel.
The point I was making in my previous post is that, for whatever reason, the longer this goes on at AVS the more apparent it is that if there is someone who definitively knows how to fix your panel, they are not going to tell you. For example, if
I knew how to fix your panel I would be more than happy to try and help you, but not everyone may feel the same way as I do and there is nothing wrong with that since no AVS member is obligated to help you.
You tried to get the problem with your panel resolved with the help of the AVS membership, which is perfectly acceptable and reasonable but, unfortunately, to date this has not worked. Obviously you are free to keep trying to get this resolved through AVS, but it appears after all this time your best hope of getting your issue resolved may be with your extended warranty company since they have a fiduciary duty to you.
I am not suggesting arguing with the extended warranty company, but documenting every interaction you have with them and providing them with quantifiable proof that your display is not functioning correctly. For example, you have stated the problem with your display is an elevated black level. Fortunately, this is not subjective. So, what exactly is the MLL of your panel in fl.? For your panel it should be approx. .001 fl. If your panel is .01 fl., for example, it would clearly be operating out of spec. and this is evidence that you should provide to your warranty company to support your position that your panel is defective. You need to know what exactly is the MLL of your display and there are numerous posts on AVS that will tell you what equipment you need to do this yourself or who you can hire to do it for you.
Make no mistake, I am not suggesting this whole process of dealing with the extended warranty company (which is just an insurance company) to get your panel fixed (or replaced/paid out) is going to be easy (or successful) and it is probably going to require time, money and effort on your part. But, ultimately, only you can decide if it is worth it because I don't think this is something anyone else is going to do for you.Edited by cjbonacci - 9/23/13 at 1:25pm