Originally Posted by clark17
FYI.. RE: soft conrers issues.
I just got my HD25e back from Richmond Hill, Ontario (Optoma Canada Service place). It took about a week including shipping to get it fixed.
I’m happy to report all corners now are focusing properly now.
Maybe I have spoken too soon... the focus is perfect now… however…
Last night I did notice geometry issues. Instead of rectangular image I’m getting trapezoid shape. First I noticed this from a coffee table (quick test to test corners and I thought it was just projector placement). Then after installing it on ceiling I’m getting the same problem, but reverse trapezoid picture. I have to use V-Keystone +2 (even maybe +3 to fix the problem). I hate V-Keystone because it ruins fonts on my desktop and it is unacceptable in my books. Without V-Keystone if I stretch the picture enough to fill the frame, the black velvet wrapped 4” frame is very forgiving, however if I display any squares/rectangular figures in the middle of the screen (within the frame) all become trapezoid shaped… so I would have to use v-keystone to correct this issue, which is no-go for me.
Not sure if this is effect of fixing soft corners, faulty new optical engine, poor installation of optical engine or something shifted/moved during transportation. I tried resetting projector without any improvement. Also I checked quickly service menu, and fw is the same.
I already contacted Optoma tech support under original RMA. Most likely I will RMA it again… To be continued….
BTW... I still love the PJ, please don't take me wrong, but I cannot stand soft cornder issues or geomery issues.... I hope Optoma will fix/correct this problem....