Originally Posted by Rob_G
It was through LG, not extended warranty. LG didn't want to replace the panel (said it wasn't available anymore) so they gave me $1000 towards a new TV, but I had paid $1800 for the one I gave back to them.
Glad you brought this up since I was curious about how LG was with the warranty. How old was the TV??? Did they come out and try and fix it first? Usually, if the TV isn't available, they will give you a new one of similar specs and size. Wondering why they didn't do that. If I was to get Geek Squad (which I probably won't) they will replace the TV with a comparable TV (sometimes even with a better one) if yours isn't available anymore.
I had a Sharp I bought from Best Buy (no Geek Squad) and got nowhere with Sharp. But for some reason after calling Best Buy and asking, Geek Squad came out and fixed it since it was still under manufacturer's warranty (it was a one year warranty). I don't think Best Buy was supposed to do that though. But, they offered immediately.