first off, I want to give you a rough overview of who you are dealing with. This might be my first post on AVS forums, but I have been lurking around for quite some time now.
My name is Oliver, I joined Streacom in May this year and in order to do so moved from Germany to China. At Streacom I am involved in many things such as Marketing, PR, Support and Product Development. The interest for computers came into my life at an early age, so I grew up with it and with time, I made it my passion more and more, starting with Gaming, followed by Overclocking including volt modding and building my own cooling solutions and cases (in the way you can do that in your parents' garage). Later one things went a little more extreme by using liquid nitrogen and hunting for World Records in the world of Benchmarking. Luckily I had the chance to live my dream by producing a print magazine in Germany which focused on Overclocking, Casemodding and Cooling. After that I worked for a IT distributor and re-seller. Long story short: I spent a lot of time playing around with different kinds hardware and with that gained a lot of joy, frustration and experience.
Why am I here? There is no doubt, that AVS is one of the top communities in the world wide web for Home Theaters and we at Streacom are on the constant pursuit for perfection for our products. That is not an easy task, since the IT business is in a constant change, yet some things remain unchanged for decades and unfortunately, there are limitations on the production side of things. However, we build our products not for ourselves, but for you, so a vivid exchange of ideas, information and feedback is another step forwards perfection and more joy and happiness for you, who use our products.
I will post updates on what we are working on, when we think work on something will be finished and most importantly ask for your opinion. But please don't be shy and ask me about anything that crosses your mind. There is a reason for everything and I will try to answer everything I can. In urgent cases, i.e. if you need spare parts or assistance by completing your build in order to have a working (HT)PC, you can also use our "new" ticket based contact form at http://www.streacom.com/contact/ , which makes sure, your inquiry will be 100% read, as fast as possible. Internet here in China is a little sloppy and when I am jumping around in the factory, it might take a while until I manage to answer here.
Okay, that's it for a start, sorry for the wall of text, I tried to be brief, but that doesn't always work out. I blame my journalistic past for that. Have a great Sunday and onto a fruitful cooperation here at AVS forums!
Oh, and any rumours about name changes of our products are false. There are no plans or intentions to do so.