I went into this with the mindset that you have to buy something to make it worthwhile for those guys to ship your tv out in a timely manner. I went with the express white glove delivery (presumably their fastest). They promised a week's timeframe. If I don't get it then, I'll call to dispute that delivery. Even then, it still comes out about $500 cheaper than Amazon and the other retail chains.
To back my order up, I used my discovercard, who gives me the following benefits and a little more:
- price protection - I can call up to 90 days later and have them refund me the difference in price
- extended warranty - discovercard gives me an added 1yr of warranty on top of the manufacturer's
- fraud protection - up to $500 (not enough, but something)
- secure credit card number - I generated a temporary one-time use number from discovercard to use with them, so my info can't be stolen
In the end, I got the Panasonic TC-P60ZT60 for $2538.88, which comes with some deals. Here's the breakdown:
- TV was $2399
- minus $30 special discount (they offered it without me asking)
- 6ft HDMI cable (they also offered this without me asking)
- plus discounted express white glove shipping for $129 (one week timeframe, -+ 1 day is what they claimed)
- plus a 1% insurance, but it actually was like 1.5%
The phone call wasn't nearly as pressured as others made it out to be, but I used to be a salesman at Circuit City, so I'm a little thick skinned already. I spent about 12 minutes total on the phone, questioning the product and their services before giving them my info to buy it. Wasn't bad at all so far, but let's see how this plays out.
My next plan is to record the delivery on video and have a list of things to check upon delivery so that I can refuse it if anything is wrong. I'll keep you guys updated.
10/6/13 - order placed
10/8/13 - delivery status email sent to me
10/16/13 - tv delivered
Edited by thoe99 - 10/16/13 at 10:15am