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Cisco Explorer 8642HDC expander

post #1 of 4
Thread Starter 
Hello,
I would like to find out what DVR expander is compatible with Cisco Explorer 8642HDC. Time Warner Cable in Hawaii is unable to support me with this information. They said that the eSATA port is enabled but the USB port is not. Any information you could give me would be appreciated.
Thank you.
Ehimemikan
post #2 of 4
Quote:
Originally Posted by ehimemikan View Post

Hello,
I would like to find out what DVR expander is compatible with Cisco Explorer 8642HDC. Time Warner Cable in Hawaii is unable to support me with this information. They said that the eSATA port is enabled but the USB port is not. Any information you could give me would be appreciated.
Thank you.
Ehimemikan

HDD expansion is a function of the DVR's IPG (or firmware), not the DVR itself. In the case of TWC, it would depend on which version of Navigator it is running.
post #3 of 4
Thread Starter 

Thank you for replying to my post.

I asked TWC for the version of the navigator but the representative I spoke to didn't know what the navigator was but provided me with the software version of the DVR.  It is ODN 6.1.0_5 (K release).  Is this information helpful in determining the compatible expander?

 

Thank you.

Ehimemikan

post #4 of 4
Quote:
Originally Posted by ehimemikan View Post

Thank you for replying to my post.
I asked TWC for the version of the navigator but the representative I spoke to didn't know what the navigator was but provided me with the software version of the DVR.  It is ODN 6.1.0_5 (K release).  Is this information helpful in determining the compatible expander?

Thank you.
Ehimemikan

I'm not sure if that version even supports HDD expanders. I would read and/or ask your question (with all information) at:

http://www.avsforum.com/t/723830/time-warner-cable-navigator
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