As I got no bad comments about the Seatcraft Catalina (not good ones also), I decided to took the risk and place my order. Two 2 seat rows, power with stainless steel cupholders and 4 tray tables.
I got them already and my family love them. They are very comfortable and beautiful. The day they arrived, my 2 kids spend the afternoon and good part of the night watching movies and they slept in them all night.
They are not stiff. The microfiber is very nice. They are on the compact/lower side of these kind of seats and that was something I was looking for as I'm 5-8 and I'm the tall one of the family. My kids are 9 and 7.
I had doubts about the color, if it would be so light that it would be dirty easily, but no, is more like the web site pictures in which they are alone, not the one with de carpet an decor, what made me happy.
About the buying/delivery process with 4seating:
I talk with Ricky Vela and he was very friendly and I have no trouble finding him each time I call 4seating, wich gave me confidence.
I placed my order on a saturday Oct 19, on monday the 21, I got my credit card charged. On Oct 25 I received an automated email: Your 4seating.com order has shipped! with a tracking number for bulletfreight.com and I was happy. I was able to look on the progress of the packages and they arrived on the estimated delivery date.
October 30 I got a call from Bullet Freight to arrange the delivery on Nov 1. We got them that day. 4 big boxes, one for each seat. They came 2 seats with 2 arms attached and 2 with only one to make the row.
Inside of one of the boxes were 3 tray tables, and the one remaining on another one.
The 4 seats were working perfectly, excellent condition. BUT, here comes the details:
One of them came with the buttons cover detached. I put it on until a heard 2 clicks and no problem, working fine.
As I order the tray tables I was told by Ricky that they need a reinforced cupholdeer to work. So they were $15 extra each one plus the $15 of the stainless steel. So $30x6 = $180 on cupholders. This reinforced cupholder is another base cupholder attached to the arm with 6 screws in which the real cupholder slides into it and it can be easily removed to be cleaned. The screws become hidden.
BUT one of the base cupholders came with no screws.
Also, to the tray tables to work they need an Accesory POD included at no cost with the purchase of the table. BUT they didn't arrive.
I called 4seating and got no answer from the Ricky extension on saturday the 2nd and monday the 4th, so I wrote an email to Anna <firstname.lastname@example.org> asking about the missing parts (the screws and the accesory PODs). She promptly redirected the subject to Ashley <email@example.com> and I was told they would send me a package with the missing parts immediatly. On nov the 7th I received an automated email: Your 4seating.com order has shipped! but this time with FedEx Ground. The package arrived on Nov 11, but I was out of town, so I couldn't check it out until Nov 16, BUT for my surprise, Inside the box it was a black standard cupholder (used as case) with about 100 screws but no Accesoy PODs! I wrote a email to Anna on monday 18th about this and they rapidly answered that the package with my accesory pods was already shipped the past friday the 15th and she gave me a FedEx tracking number and it was true, it was shipped that day. Uhm. It has delivery date of tomorrw, so I'm not able to use the tray tables yet, but I hope so soon.
Another thing, the 2 seats from the same row do not attach with each other, You have to simply put both together side by side. I show them a video form youtube from seatcraft where 2 guys assemble a 4 row seat of a similar model and they seem to attach them, but I was told by Ashley the video was 2 years old and then the manufacturer made them with a connection brackets. Now they don't. But if I want them, they could be purchased at $45 / set. I would need one for each row. So I'm gonna think about them. Depends on how it works have them not attached. As is today, I'm leaning on yes as they tend to move slightly on frecuent use. If I had carpet maybe this would not happen, but I have laminated floor, so is a bit more slippery.
On the bottom line, until now, I'm very happy with the purchase. Now, my wife likes more to be with us watching movies or DTV in the 'new' TV room as the old sofa was somewhat unconfortable after a hour or so.
My kids are crazy about them. They live in there now.
I can't tell about reliability now, it's a bit early but they seem durable (I hope so!).
I will post an update when we can use the tray tables, I ordered the Burlwood ones and they look very nice and well made.
Reinforced Cupholder without screws
Buttons cover detached. Easily fixed.
My tv room now.
Half and fully reclined.
Edited by tonatiuh - 11/19/13 at 2:28pm