So I've read on these forums for awhile, but this is my first time actually joining to make a post. If I post in the wrong forum or ask the wrong question, help me out!
I purchased this TV (Sharp Quattron 70LE732U) just a few months ago as an out of box deal. Seeing that the price was significantly less then I could find elsewhere I took it home. It is was the perfect TV until recently it started to display a vertical blue line.
So after speaking with customer service at Sharp I was called back a few days later and was told that they would offer me a trade instead of sending a tech out to fix the problem. I was hoping I would receive a similarly spec'd item as a trade, but instead they offered me a newer model as mine was no longer in stock.
First Offer: LC-70LE650U
As much as I appreciate the NEW TV, I can't help but think this TV is a much lower model and even with a couple years of innovation is not up to par with my current set. So I politely declined and asked if it was possible to get a LC-70LE847U instead. The customer service representative was very helpful and understood why I wanted a model more similar even if it was older, so he sent it in for review.
Sooooo, to the question. If my offer is declined, what should I do from here?
The most important thing to me when purchasing this LED was the Full Array and Quattron. I fully understand that they are offering me a better overall TV for apps, 3D, ect. But I don't want to sacrifice picture for apps, so am I asking too much here? Should I just be happy they are offering to trade me up to a newer TV? Or is it worth trying to fight for a newer 800series?