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PS4 Linear PCM outputting only stereo over HDMI on Sony ES receiver?! Anyone else?

post #1 of 150
Thread Starter 
On my PS3 with my Sony ES DA1800ES receiver, Linear PCM works perfectly... all speakers and speaker lights function as they should depending on the decoded source.

But on my PS4, Linear PCM outputs only a 2.1 signal. Surround speakers are silent and not lit. Even on the same cable and HDMI input where the PS3 was working like a champ.

In order to get proper surround sound from games, I need to switch to Bistream (DTS).

What I'd like to know is does anyone else have the same issue with their PS4 or is it limited to my receiver only?!

If Linear PCM on PS4 for sure outputs 5.1/7.1 in your setup with lit speakers, sound coming from speakers, and no "fake" surround enabled, can you please tell me your brand and model of receiver?

I might just switch out to another receiver with a better GUI interface because I seriously overbought into the ES line after a bad experience with Yamaha.
post #2 of 150
Same thing on my Pioneer receiver, I had to switch it to bitstream to get it to work. I connected it via the optical to see if it fixes anything and still only stereo on the receiver unless I use bitstream.
post #3 of 150
are you seeing this issue with games or with BRs?

because when playing BRs there is a 2nd sound options menus

start a BR
Hit the options button
go to sound settings
set it to Bitstream (direct)

that should make DTS-MA, Tru-HD and all that work correctly it does for me

as for games i left it set to Linear PCM and IIRC my receiver just reads MultyChan when playing games, not sure what the PS3 made it say. possibily dolbuy digital
post #4 of 150
I was having the same issue and was going mad trying to figure it out. Then, mysteriously, it started working. Although very odd, at the time, I was just grateful it worked.

I then moved my PS4 to a couple of feet and lo and behold it was back to 2.1 again! I tried unplugging the HDMI, rebooting the PS4, but what seems to have "fixed" it was turning off my amp and back on while leaving the PS4 on. I am wondering if there are some communication issues with the PS4 and the amp. I will certainly be looking for any other patterns if the issue resurfaces.
post #5 of 150
Was actually searching the web for a resoluton of this exact issue im experiencing.

I currently have the Audio Format setting set to "Bitstream DTS", as I found this setting to produce the multi channel surround in Battlefield 4. If I switch is to Linear PCM, where the sound should be lossless from what I understand, I only get a 2.1 sound output. Connection is via HDMI to my Mcintosh MX150 processor. Looks like a bug for now.

I don't mind having the priority set to Bitstream DTS as I get the surround I need in Games, but is the Linear PCM superior?
post #6 of 150

Weird, I have mine set to linear PCM and it outputs 7.1 every time.

post #7 of 150
OK, so I had to move my PS4 again to plug in the camera. Guess what, lost surround sound again!

Leaving PS4 and TV on, powered off and on my Sony amp. 7.1 back on. Is this because i'm moving my PS4, or more likely because of the order I power things on?? I guess I should experiment...

This has all been done using linear PCM. Very odd behaviour.

Have you guys tried powering down your amp and back on after the PS4 is booted?
post #8 of 150
Using linear PCM, if I turn on the amp first, then the PS4 I have 2.1. If I first turn on the PS4, then the amp, I have 7.1 surround. Tested multiple times.

The reason I was having trouble after moving the PS4 was not because I moved it (thinking some sort of short), but because I also shut the PS4 off while moving it.

I am very curious if others have the same results.
post #9 of 150
Quote:
Originally Posted by theenoch View Post

Using linear PCM, if I turn on the amp first, then the PS4 I have 2.1. If I first turn on the PS4, then the amp, I have 7.1 surround. Tested multiple times.

The reason I was having trouble after moving the PS4 was not because I moved it (thinking some sort of short), but because I also shut the PS4 off while moving it.

I am very curious if others have the same results.

Yuck. That definitely sounds like a bug.
post #10 of 150
Quote:
Originally Posted by theenoch View Post

Using linear PCM, if I turn on the amp first, then the PS4 I have 2.1. If I first turn on the PS4, then the amp, I have 7.1 surround. Tested multiple times.

The reason I was having trouble after moving the PS4 was not because I moved it (thinking some sort of short), but because I also shut the PS4 off while moving it.

I am very curious if others have the same results.

I'll check this one out. Thanks!
post #11 of 150
Thread Starter 
Quote:
Originally Posted by bd2003 View Post

Weird, I have mine set to linear PCM and it outputs 7.1 every time.

Well, then what is your brand and model of receiver please?? I am seriously tempted to buy one that actually works with even more HDMI ports than my Sony DA1800ES at this point.

I tried the suggestions above, in terms of turning on the PS4 and then the receiver multiple times, but nothing worked. I am stuck with 2.1 LPCM unless I change to Bitstream and then I get proper surround.
A shame Sony doesn't seem to test with their own equipment!
post #12 of 150
i have an onkyo 818 and i get 5.1 out just fine, (don't run 7.1) with it set to LPCM
post #13 of 150
Without starting another thread, I'm seeing glitch in this for Netflix streaming as well. I have a Pioneer AVR (supports the latest and greatest formats) and over Linear PCM on the PS4, I only get stereo from Netflix.

If I go back to PS4 settings and change it to DTS, I get 5.1 in Netflix.....BUT the caveat is now in games (COD:Ghost), I get muffled stereo sound.

Definitely looks like Sony screwed up the audio options. Hoping a patch resolves this later.
post #14 of 150
I have also found the audio on the ps4 to be in need of a patch. I am running a denon 3313ic. The ps4 will do the audio coding for vudu, netflix and amazon. When i choose lpcm, the denon will display multinchannel 7.1 audio for all formats in streamed video. Even on stereo movies. When dts or dolby bitstream i only get displayed dolby or dts on 5.1. If i play say netflix dolby plus it will not display that or vudus dolby plus 7.1. I can get the surround sound with games but just wished my receiver could do the decoding.

Only thing that seems to work is when i play blu ray movies, but i have to go into options by pressung the options button on the controller and changing the audio format to bitstre
Direct from the blu ray settings on the ps4. I played superman and was able to get the receiver to display dts master in 7.1
post #15 of 150
Same issues here. Glad I'm not the only one. Here's my findings.

PS4 now on 1.51
Pioneer VSX-919 receiver.
HDMI out to receiver from PS4

My PS3 worked flawlessly for the record. I literally disconnected my PS3 and connected my PS4 using the existing cables. Fired up Battlefield 4 and noticed no center channel immediately in the opening scene so I then proceeded to the PS4's audio settings menu. Everything was normal.

Primary Output - HDMI OUT
Audio Format - Linear PCM

My AMP even shows PCM and all 5.1 speakers lit up but the actual output is STEREO.

If I switch the format and try the other two:

Bitstream Dolby
Bitstream DTS

I get the same behavior. Amp shows Dolby, or DTS and again all 5.1 speakers lit up but still only really outputting in STEREO.

Here's the weird part. If I switch:

Primary Output Port - DIGITAL OUT (OPTICAL)

I am able to finally get the PS4 to actually output surround sound to all speakers. I thought 'Digital Out'though was the other audio cable option on the back of the PS4, but I didn't change the configuration as I'm still just using the HDMI. Maybe I'm just confused as to what 'Digital Out'means. In any case, all speakers are now firing BUT it only shows 'Dolby'on my AMP no matter what option I choose under:

Audio Format - (LPCM, or Bitstream(Dolby) or Bitstream(DTS))

So I don't really consider this a fix as I don't think I'm getting the highest quality sound available by the PS4.

On a side note, BluRays will play TrueHD or DTSHDMA but only after selecting the options menu while in movie and selecting 'Bitstream'(like mentioned in the previous post) and this all works with the PS4 Primary Output Port set back to HDMI.

I have tried powering the amp ON/OFF while PS4 is on as others suggested but this changes nothing on my end.

My last consideration is to reformat the PS4 and install the firmware update via USB but I highly doubt anything would change now that I know lots of people are experiencing this issue in general.

All very frustrating but wanted to share my details in case it helps anyone.
post #16 of 150
I spoke with sony tech suport and after doing all kinds of trouble shooting and even a system data base rebuild, the sony tech support said it was a matter of software support for my receiver. Said it would come in eventually like it did for the ps3. So for now i will stream my movies and play my blu rays with my blu ray player
post #17 of 150
i have a Sony Model # STR-DN2010 -- and i HAD this issue -- went into the settings, and turned off hdmi-ctrl and the audio passtthrough to AMP -- it was set to AMP+TV -- and then the receiver lit up like a ufo.
post #18 of 150
Quote:
Originally Posted by angelboc View Post

I spoke with sony tech suport and after doing all kinds of trouble shooting and even a system data base rebuild, the sony tech support said it was a matter of software support for my receiver. Said it would come in eventually like it did for the ps3. So for now i will stream my movies and play my blu rays with my blu ray player

Did you try the 'options' button DURING blu ray playback to turn on Bitstream, this worked for me and instantly got DTRUEHD and DTSHDMA audio. It's the GAMES and PS4 UI that won't output properly.

Quote:
Originally Posted by bdoyledimou View Post

i have a Sony Model # STR-DN2010 -- and i HAD this issue -- went into the settings, and turned off hdmi-ctrl and the audio passtthrough to AMP -- it was set to AMP+TV -- and then the receiver lit up like a ufo.

Can you elaborate on this a bit more? I'm assuming you are referring to settings in your receiver and not the PS4. How are you hooked up? Are you going HDMI from PS4 to TV and then AUDIO OUT from TV to Receiver? I think most of us are going directly from PS4 to Receiver (with HDMI) like my other devices and then one output from Receiver to TV with HDMI.

Thanks
post #19 of 150
I have the same issues with LPCM and my Denon 2808. The receiver even displays that it is detecting a 5.1/7.1 signal but, audio only comes out of the left and right speakers and the sub. Everything seems to work fine when I set the PS4 to DTS surround.

Anyone have issues with BF4 audio? It is in 5.1 surround but the voices always sound like they are coming out of the rear speakers even when the character is standing in front of me. It's the only game that sounds like this so, I think it's the game and not a PS4 setting.
post #20 of 150
Quote:
Originally Posted by rolltide1017 View Post


Anyone have issues with BF4 audio? It is in 5.1 surround but the voices always sound like they are coming out of the rear speakers even when the character is standing in front of me. It's the only game that sounds like this so, I think it's the game and not a PS4 setting.

Yup, this was the first clue I got that something was wrong. This was the first title I fired up (BF4) and noticed immediately in the opening scene I couldn't hear the voices correctly. Went closer to my center channel and realized nothing was coming out of it. Only Stereo output, yet my reciever was showing DTS (OR LPCM, didn't matter for me which I tried) and also showing all my 5.1 speakers lit up, yet was only getting Stereo.
post #21 of 150
[quote name="Airbus320"
Can you elaborate on this a bit more? I'm assuming you are referring to settings in your receiver and not the PS4. How are you hooked up? Are you going HDMI from PS4 to TV and then AUDIO OUT from TV to Receiver? I think most of us are going directly from PS4 to Receiver (with HDMI) like my other devices and then one output from Receiver to TV with HDMI.

Thanks[/quote]

re-reading this -- yes it was a bit vauge --

My setup is
PS4->receiver->VP3D1->Projector


On my receiver, I turned off HDMI_CTRL set the audio pass-through to AMP only, default was AMP+TV.

Once I set those options I now have consistent multi channel audio LPCM 48 KHz, DTS and Dolby bit streaming all register on the receiver vs 2.1 Stereo previously.
post #22 of 150
Quote:
Originally Posted by bdoyledimou View Post


re-reading this -- yes it was a bit vauge --

My setup is
PS4->receiver->VP3D1->Projector


On my receiver, I turned off HDMI_CTRL set the audio pass-through to AMP only, default was AMP+TV.

Once I set those options I now have consistent multi channel audio LPCM 48 KHz, DTS and Dolby bit streaming all register on the receiver vs 2.1 Stereo previously.

Thanks for the info but hasn't helped I'm afraid. Checked my AMP's settings and found both options. HDMI CTRL I believe is equivalent to KURO LINK on my model (Pioneer VSX-919), anyway it was already OFF and the audio pass through was also on AMP.

confused.gif
Edited by Airbus320 - 11/25/13 at 7:27am
post #23 of 150
Quote:
Originally Posted by rolltide1017 View Post

I have the same issues with LPCM and my Denon 2808. The receiver even displays that it is detecting a 5.1/7.1 signal but, audio only comes out of the left and right speakers and the sub. Everything seems to work fine when I set the PS4 to DTS surround.

Anyone have issues with BF4 audio? It is in 5.1 surround but the voices always sound like they are coming out of the rear speakers even when the character is standing in front of me. It's the only game that sounds like this so, I think it's the game and not a PS4 setting.

Yes, same issue here, but on my McIntosh MX150 processor!!!

I have audio under the PS4 set to Linear PCM, in Battlefield 4 it is set to "home Cinema" and Surround. I see the incoming PCM signal as STEREO!!!

A workaround I have found is to Press the PS Button within a game and change the PS4 Sound setting to cycle from Bitstream DTS/Dolby then back again to Linear PCM. If I go back into the game my processor can then lock into the 5.1 PCM signal and then I get all channels to output. So definately appears to be an issue with the game.

Another work around is just to set the PS4 output setting to Bitstream DTS/Dolby, but then the sound I find is not as good as Linear PCM.
post #24 of 150
I did some testing or listening with the games I have and here is what I found. My PS4 is set to DTS Surround but also tried the following on LPCM as well and got the same results.

Knack, Killzone and Flower all output audio to all speakers in my 5.1 setup.

BF4 did so as well in cut scenes but, once I got to the gameplay no audio was coming from my center channel. The in game settings are set to a Home cinema and surround.

Trine 2 was the same as BF4 gameplay, nothing coming from the center channel.
post #25 of 150
I found this and it's basically the steps I mentioned in my first post that I ended up doing and yes it does work (for me), but again I don't think I'm getting the highest quality audio possible out of the game as my Receiver only shows 'DolbyDigital' on the front with this configuration REGARDLESS of which I choose (LPCM, DD, DTS) Shouldn't BF4 (and other games) have DTS audio available?

http://ca.ign.com/wikis/playstation-4/PS4_Audio_Problems

post #26 of 150
Well, hopefully this will get sorted out in a future update. I'll give those steps a shot and see if it it resolves my issue but, what I post in my previous post happens every time. BF4 and Trine never have center channel sound, the others always do so, it could be a combination of a a PS4 problem and a game problem. I just realized that the 3 games I mentioned without the problem are all Sony exclusives, the 2 that have the issue are not.
post #27 of 150

It's a strange problem. Everything worked fine on my PS3. 

My setup is- PS4 -- HDMI -- DENON --HDMI-- TV (Denon set to Pure- no EQ or DSP sh*t)

 

Under settings I have PCM selected (HDMI output)

My receiver says M 7.1 but in the PS4 menu screen I get no sound (music) to my 2 'surround back' speakers- Effectively making it 5.1 instead of 7.1

If I change it to Dolby Bitstream there is no difference

If I change to DTS Bitstream it becomes 7.1 all of a sudden.

 

COD is only 5.1 with PCM, but 7.1 with DTS Bitstream…

BUT Killzone works perfectly in 7.1 with PCM

NBA2k14 is not 7.1 not matter what… Sounds very off.

Wish they could have kept the audio the same as PS3.

post #28 of 150

what settings did you set the ps4 too?

post #29 of 150
My audio settings have HDMI out and format is PCM- gives me 5.1 instead of 7.1 in some games and menus music.
post #30 of 150
I'm having the same problem. Just got a new receiver that has HDMI so I was excited that I can finally send multichannel PCM instead of just 2.0 via optical. My front speakers and sub are playing the sound fine, but no audio from the center channel:mad:
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