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Sherwood Newcastle R-972 HDMI problems

post #1 of 5
Thread Starter 

Have the Sherwood R-972 using Dish Network, the HDMI keeps cutting out picture and audio. My software is the one it came with 1.4.

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post #2 of 5
How long is your HDMI cable? Which HDMI input are you using?

Jeff
post #3 of 5
Thread Starter 
From the dish receiver 6' and from the R-972 to tv 10'
post #4 of 5
I also have a DISH network receiver with the R-972 and the installation is virtually fool-proof. I may need to reboot the receiver once or twice a year. Beyond that, the only issue is the 5 second wait for sound after the picture synchs in.

Your cable runs are reasonable and should not be an issue. You may want to try a different HDMI input on the R-972 as I understand they are not identical.

Beyond that, I recommend you consult with Sherwood tech support. Eugene at sherwoodamerica dot com.

Jeff
post #5 of 5
Thread Starter 
Just got my 2nd Sherwood Newcastle R-972 yesterday as I changed my HDMI cable problem solved with Dish. The 2nd has Blu-Ray problem. Just purchased my 2nd Sherwood Newcastle R-972 for my 2nd room, have the 1st about 1 1/2 years. With the new one playing a blu-ray only plays stereo not surround using hdmi. Same brand player, so I took the player and hdmifrom the first and connected it to the 2nd still only stereo while it played surround on the 1st. Noticed when first starting the new one the on screen menu froze so I shut it off and unplugged then the menu worked, doing trinnov it did not recognize the right front and left surround as no sound out of them but redid trinnov and then it worked. Tried different hdmi inputs, does surround with satellite hdmi input. The instruction manual is lacking. Which amp setting to use on 2nd bi-amp, surround back, on 1st 7 speakers on 2nd 5 speakers. Wonder if my 2nd is defective?
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