I purchased an MCA-C3 and DMS 3.1 recently for a new construction home I am building. My DMS is on the current firmware (V5.00.05) for release 7 but the C3 is not current (REV.1 V6.02.00). I want to get it updated before I hook it up to have the Pandora and TuneIn additions.
According to the Release 7 Firmware Update Process document from Russound, I should be able to update over ethernet (section MCA-C3/C5 Controller 6.00.00 or greater Firmware Update) but I cannot get this to work. When I go to the Product Information page (MCAC3 in my web browser) everything checks out and it shows the current version, bootloader, and network information. But when I click the Administration menu I get an error message (I attached a screenshot).
I have read some previous threads from a while back and many people seem to have issues using a Windows 7 computer. Has anyone been able to successfully complete the firmware update over ethernet and/or using a Win7 PC? I don't have an RS-232 cable and would like to avoid buying one if the update can be done in this manner.
Here are the instructions from the Release 7 update process:
MCA-C3/C5 Controller 6.00.00 or greater Firmware Update
1. For the controller that is to be updated, make sure the Controller ID dial on the rear is set to “1.”
2. From a computer on the same network as the MCA-C3/C5 controller, open a web browser
3. In the address bar, type MCAC3 or MCAC5 and the press the return key. The Product Information page will be displayed
4. Select Firmware Update from the Administration menu
5. From the Firmware Update page select “Update firmware”, enter password “russound123” when prompted
Once the firmware update has been completed and the controller has rebooted, the page will refresh to the
Product Information page.
Here are the error message(s):
Any feedback or advice would be appreciated. Getting an RS-232 cable might end up being my only option, but I first wanted to try here to see if others have experienced this and found a resolution.