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Reaction Audio Subs - Page 12

post #331 of 346
True, too often its about meeting certain percentages of time performance and screw everything else.

Jeremy, what do you think about UPS in Player's case?
post #332 of 346

I just spoke with Reaction audio for about 30 minutes about subs and audio in general.  Excellent customer service, and very knowledgeable! 

 

I ordered a single BPS 212 "Turbo" for my room of about 17' x 22'.  I will follow up with my thoughts. 

post #333 of 346
Quote:
Originally Posted by lovinthehd View Post

True, too often its about meeting certain percentages of time performance and screw everything else.

Jeremy, what do you think about UPS in Player's case?

We have had good customer service and relations with UPS.
They have thousands of drivers so I don't think we can hold the actions of one isolated employee as an indicator of the entire company.

I am not sure what would make a driver think he could deliver a 100lb + package by himself without a cart or dolly.
And I am not aware of any scenario where it is acceptable to roll a box up the sidewalk end over end because it's too heavy for you to pick up by yourself.

We are getting Player a new sub right away and filing damages for the abused package ourselves.
Even if it is the fault of the shipper we should take care of our customer and get them a new product as fast as we can.

We pack our subs in double walled boxes and surround them fairly completely in polystyrene so there is protection on all sides and not just the corners.

However I do find that shipping companies are pretty rough on heavy boxes: so I have talked to a new company that specializes in boxes and packing materials and they are actually sending a rep out to me in person to look at the products and get us some even more heavy duty materials customized for our subwoofers.

What happened with Player's sub is unfortunate but I think it is a rare extreme. When something like that happens, it is beyond our control...but what we can control is how we respond. This is an advantage of us being a small operation and being on a first name basis with most of our customers.
Jim and I are happy that our business is growing, but I am in no hurry for it to grow exponentially. We don't want to lose that element of our business and don't want anyone to feel as though they are getting "lost in the shuffle".
post #334 of 346
Quote:
Originally Posted by SULLY12 View Post

So who is gonna crack one of these open so we can see the guts and drivers? Also would love to see some in room freq charts.

Sully, Jim Wilson has received a test unit and I am sure he will be doing some in room graphs for you to see.
I don't expect you'll see many surprises. The sub's responses are fairly even up until the amps internal eq boost frequency and then some rolloff begins once you get below it like most sealed subs do.
There are a few units ahead of us so it may be a couple of weeks before he has the review ready.

There are some pics of the raw drivers up on our blog at reactionaudio.net and some on our facebook page at facebook.com/reactionaudio.
post #335 of 346
Quote:
Originally Posted by edgebsl View Post

We have had good customer service and relations with UPS.
They have thousands of drivers so I don't think we can hold the actions of one isolated employee as an indicator of the entire company.

I am not sure what would make a driver think he could deliver a 100lb + package by himself without a cart or dolly.
And I am not aware of any scenario where it is acceptable to roll a box up the sidewalk end over end because it's too heavy for you to pick up by yourself.

We are getting Player a new sub right away and filing damages for the abused package ourselves.
Even if it is the fault of the shipper we should take care of our customer and get them a new product as fast as we can.

We pack our subs in double walled boxes and surround them fairly completely in polystyrene so there is protection on all sides and not just the corners.

However I do find that shipping companies are pretty rough on heavy boxes: so I have talked to a new company that specializes in boxes and packing materials and they are actually sending a rep out to me in person to look at the products and get us some even more heavy duty materials customized for our subwoofers.

What happened with Player's sub is unfortunate but I think it is a rare extreme. When something like that happens, it is beyond our control...but what we can control is how we respond. This is an advantage of us being a small operation and being on a first name basis with most of our customers.
Jim and I are happy that our business is growing, but I am in no hurry for it to grow exponentially. We don't want to lose that element of our business and don't want anyone to feel as though they are getting "lost in the shuffle".

Good to hear its more an isolated case for you. Good on you for simply replacing the product and handling the claim process rather than the customer as too many shippers are willing to do!

I've seen the occasional UPS guy do really dumb stuff, like roll heavy boxes down stairs when they don't have a handtruck. Doesn't help that UPS, in order to compete for shipments like yours, raised weight limits per package so that their regular fleet could handle deliveries of heavy packages like yours (up to 150 lbs per package from I think was 60 or 70 lbs 20 or so years ago). Home delivery of heavy packages used to be a specialty....and a carrier would often charge through the nose for the proper handling and equipment. Now they just tell the driver to figure it out....
post #336 of 346

I want to see a head to head:  BPS215 vs XS30 vs Seaton Submersive GO GO GO!

 

(I know the Seaton is in a different league, would still be a fun comparison)

post #337 of 346
For a dual opposed face off, add a Cap S2 to that list. The BPS, XS30, and Submersive would have to unite and join forces to take on a Cap S2.
post #338 of 346
Quote:
Originally Posted by Player3 View Post


Even still, I feel like a slightly crippled BPS215, smokes a PB2000. The chuffing from a perfectly healthy PB2000 was louder than this rattling/squeaky noise I'm experiencing. (I should mention as well that one of the drivers of the BPS215 is working perfectly squeakless, so I know it's not like it can't handle the output.)


Let me just say... WOW. I would buy this 10 times out of 10, over a PB2000.
I had a PB1000 and a PB2000 for about a month each.. and after 1 day, I know this blows them away. Let me explain why:
1) Impact. The BPS215 hits significantly harder. I now know what authoritative bass feels like. This kind of bass, causes emotion. You feel it. I watched Man of Steel, and you could feel the punches... something I hadn't experienced before. My room pulsates with pressurized woofage.. It continues to impress. What the PB2000 didn't have, this does.
2) Headroom. It sounds cleaner at higher volume. And previously I wasn't getting enough volume with the PB2000. The PB2000 really struggled above it's tuning point compared to the BPS215. I notice this in drum kicks especially....the BPS215 made me feel more enveloped in the experience, it felt more like I was actually there.

Is there any reason to buy a PB2000 then? Well maybe you need a smaller sub, or maybe you want a little extra output at the tuning point, and SVS's fantastic service....and certainly your wife would rather you buy a PB2000.. but not me.
And don't get me wrong.. the PB2000 is extremely flat, and clean.. until you push it. Chuffing was an issue for me, and some of you won't need the extra headroom that the BPS215 has, but I sure did. My dad also came and listened with me, his words to describe the difference between the PB2000 and BPS215?

"Night and day."

 

Thanks Player, great to hear some thoughts on the new sub hitting the market. Sounds like its a keeper. 

post #339 of 346
Quote:
Originally Posted by shadyJ View Post

For a dual opposed face off, add a Cap S2 to that list. The BPS, XS30, and Submersive would have to unite and join forces to take on a Cap S2.

Didn't know the S2 was a dual opposed configuration?
post #340 of 346
Quote:
Originally Posted by lovinthehd View Post

Didn't know the S2 was a dual opposed configuration?

That's because it isn't; the S2 has always had both drivers facing forward.
post #341 of 346
huh I could have sworn that was a dual opposed configuration, I thought I even remember seeing pictures of it.
post #342 of 346
I'd not seen one configured that way; Seaton will configure one of theirs to be forward firing, maybe you're thinking of that? Maybe JTR did a custom dual opposed for someone?
post #343 of 346
Quote:
Originally Posted by bear123 View Post

I want to see a head to head:  BPS215 vs XS30 vs Seaton Submersive GO GO GO!

(I know the Seaton is in a different league, would still be a fun comparison)

That would be fun. As much as I like my XS30, a SubMersive HP would certainly beat it. I did enjoy reading about a SubMersive owner at a recent subwoofer shootout that gave the XS30 very high marks when he heard it (as did the others at the meet). Can't remember where I read it though.

BTW, aren't Bossobass subs dual-opposing (only in the vertical plane)?
post #344 of 346
Quote:
Originally Posted by dsrussell View Post

BTW, aren't Bossobass subs dual-opposing (only in the vertical plane)?

They certain seem interesting, but does he actually sell those subwoofers? I don't believe I've ever heard a single person say they own one. Last I checked on his site there was no pricing info, or even much in the way of specs. The two or three times I tried contacting him about them netted me zero replies, which is what makes me wonder if he does offer them for sale.
post #345 of 346
Quote:
Originally Posted by JimWilson View Post

They certain seem interesting, but does he actually sell those subwoofers? I don't believe I've ever heard a single person say they own one. Last I checked on his site there was no pricing info, or even much in the way of specs. The two or three times I tried contacting him about them netted me zero replies, which is what makes me wonder if he does offer them for sale.

I thought I saw a comment to the effect he has sufficient clientele without offering product to the public or something like that....
post #346 of 346
Quote:
Originally Posted by JimWilson View Post

They certain seem interesting, but does he actually sell those subwoofers? I don't believe I've ever heard a single person say they own one. Last I checked on his site there was no pricing info, or even much in the way of specs. The two or three times I tried contacting him about them netted me zero replies, which is what makes me wonder if he does offer them for sale.

I spent a good half hour or so on his website. The designs are certainly very interesting, but like you, I could find little in actual specifications and nothing on pricing. I just assumed if I had to ask about the price, I probably couldn't afford it wink.gif. As lovinthehd stated, it appears he sells only to private clientele.
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