Memphis, TN - HDTV - Page 198

Originally Posted by dex23462

Same issue, Fastoy. I'm in North Memphis and woke up Sunday 1/29 with a Tivo message stating all the 800's were moved into the 1000's. Thought maybe Tivo might be wrong, but checked the Comcast lineup online (which they finally updated after 2 years) and the new numbers are what is being advertised. Called Comcast, they pinged the cablecard, and then set me up with an appointment today 1/30. Of course the technician no-showed so I can't tell you what the solution is. Interestingly enough, if you manually go to the 800's the channels are still being broadcast there but of course there is no program information. I'm almost wondering if they promulgated the lineup change before actually rolling it out. It wouldn't be the first time Comcast did this. Haven't decided if I'm going to finally ditch cable altogether or not, but this is definitely annoying.

Originally Posted by fastoy

Ironically I think my non-geek wife figured it out. Her theory is that Comcast had scheduled the move for the weekend of 01/28/12 and communicated this to the program guide vendors (both their own and whoever TiVo uses). Then Comcast blew the implementation!

I suspect that some day Comcast will throw the switch and all will be done. In the meantime we'll have to do TiVo manual recordings.

My daughter in Olive Branch has the same situation as me. She has TiVo and Comcast STBs. Both are performing the same. My co-worker in Collierville has the 8xxs and 1xxxs in their Comcast STB program guide and signals on both 8xxs and 1xxxs.

Another fine Comcast mess.

Originally Posted by 4UTVOLS

I'm in the same boat here in Olive Branch. No simulcast of the 8XX's on the 1XXX's and my TiVo HD is recording a bunch of dead air. I have a coworker in Cordova who is getting the simulcast on both sets of channels so evidently the cutover worked for some of the Memphis market but not all. I spoke with a Comcast rep on Sunday night that said we should have gotten a notice of the lineup change via snail mail with a new lineup card. I didn't get any notice! Could it be that its working for the Memphis areas that have been through the digital conversion?

Originally Posted by miklk1973

Tivo guide info is provided by zap2it.com. Comcast has probably handed the new line up over to them and it was updated by them too soon. I recently reported that channel 18 was coming up as WMAV in Oxford for several weeks on both Tivo and Media Center and 24 hours later it was corrected. I would expect we will see the new channels locations light up soon. It's about time for it too. I am tired of getting the fewest HD channels of all the providers.

Originally Posted by fastoy

This has been a long day for Comcast and TiVo. Overnight 01/31/12 my TiVo made the regular connection and ADDED back all the 7xx (I hadn't missed them) and 8xx channels. That seemed the right thing to do. But since they didn't DELETE the 1xxx channels my Season Passes didn't move back to the 8xxs. More in a second.

The Comcast rep. showed up on time this afternoon and didn't have a clue. He did text his supervisor and confirm that my "rate" was setup right. He wondered if Comcast had something set wrong on my account that was resulting in the 1xxxs not having a signal. All that was correct so there really wasn't anything he could do but tell me to wait until Comcast finished their rollout.

So then back to TiVo. Clearly they (in fact their program guide provider - Tribune) had realized that something odd was going on and added back to the program guide the channels they deleted over the weekend 01/28/12. However they left the new channels at 1xxx so the TiVo didn't refresh the Season Passes.

I called TiVo and they walked me through a variety of steps trying to get the TiVo to rebuild the Season Passes without success. I had even gone into "My Channels" and unchecked the 1xxxs.

The only suggestion that TiVo support could give me was to one-by-one cancel my Season Passes and rebuild them back on the 8xxxs. I did that for one and that was successful.

Not looking forward to this.

Originally Posted by 4UTVOLS

I got the TiVo update yesterday and it restored the guide info for my 7XX and 8XX channels as well. I also went into the channel config and unchecked all the 1XXX series channels. Although my season passes still showed they were going to use the 1XXX channels, they all appear to be recording ok on the 8XX series instead. So far so good!

Originally Posted by fastoy

I'll look tomorrow to see if some of my Season Passes that are still at 1xxxs are good recordings. I wonder if in your case you have signal on both 8xx and 1xxx. Could you check 803 AND 1003 to see? Maybe Comcast has lit up the 1xxxs in your area.

Originally Posted by fastoy

Bingo! I don't know whether this is intentional or by accident but I don't care.

My season pass was set for channel 1005 and showed as such in the "To Do" list. When it fired off tonight it actually began recording on 805. Now as it is recording it shows in the "To Do" list as 805. Future episodes still show in the "To Do" list as 1005.

I presume that the TiVo is looking through the channels and seeing that channel 805 is the same content as 1005 and just picking the first channel.

I'm keeping my fingers crossed.

Originally Posted by 4UTVOLS

I'm a Comcast customer in Olive Branch, MS. I currently have the HD Xfinity Preferred XF Triple Play package. I currently only receive HD channels in the 800-900 series range but I believe I should also be getting the HD channels between 750-800 (see screenshot below). Is there anyone else in Olive Branch or Southaven that is getting the HD channels between 750-800?

Attachment 237541

Originally Posted by Afroteddy

Do DTA boxes have a program guide channel? How am I supposed to know what comes on what time on what channel?

Originally Posted by BCF68


How did you know when you just had the cable connected directly from the wall? I'm pretty sure if you want a guide then you'll need to get a regular STB.

Originally Posted by Afroteddy

Do DTA boxes have a program guide channel? How am I supposed to know what comes on what time on what channel?

Any cablecard PC tuner users in here? How is the experience?

Originally Posted by miklk1973


Painless transition for the most part. I missed no recordings that I know of unlike with the Tivo where I missed several shows on various days where changes kept being made before signals appeared.

Originally Posted by Afroteddy

Do you share the tuners? Any success wirelessly? My understanding is that it doesn't work well that way.

Originally Posted by jbburks

Well, Comcast finally threw the switch in Collierville. Clear QAM 2-20 disappeared. There are a handful of clear channels coming through, most with only color bars.

I had to dig out the DTA and install it. Lots of channels now, but most are boxed severely. 16:9 inside 4:3 on 16:9 is painful.

Trying to figure out whether to buy a tuner and cablecard, try and talk Comcast into discounting an HD box, or going with uVerse.

Originally Posted by fastoy

I live in Southaven, MS just south of Sam's. I have a TiVo Premiere. Today my 803 and 810 started getting "Searching for signal on this cable channel..." Of course the 1xxx channels are still dead. After trying to talk to a Comcast rep. in the Phillipines, I hung up on her and started an online chat. At first he said it must be an in-house wiring problem then he went and read the notes on my area. He came back and said that the head end was being worked on and that channels would come and go until they were done?

Is anyone else in the Southaven/Olive Branch area seeing this problem? Did you get any better information from Comcast?