Here is the email I sent to DirecTV about the guide information. Their response is below my message.
subject: Channel Guide Information
details: I own a Hughes E86 receiver which decodes High Definition local
channels that I receive with a rooftop antenna. Three new digital
stations were added to my channel line-up recently yet I do not receive
the channel-banner program information or the guide schedule. I
understand that you work in conjunction with Tribune Media Services(TMS)
to send out this inofrmation. TMS provides this service towww.titantv.com
and they have the program information listed for these
channels. The channel 12-1 WTXX-DT (this channel remaps to 20-1),
channel 39-1 WCTX-DT (which rempas to 59-1) and 11-3 WWLP-DT(which
remaps to 22-3). From what I have been told DirecTV must ask TMS for
this information in order to get it passed on to consumers. Is this
correct, and if so, can this be done?
Farmington, CT 06032
Thank you for your inquiry. As you know, DIRECTV makes changes and
additions to our programming line-up from time to time. However, it is a
DIRECTV policy not to discuss upcoming announcements until their
official release date, and at this time we have no official announcement
beyond what we have already communicated to the public. We invite you to
visit the News Releases section of our web site athttp://www.directv.com/DTVAPP/aboutus/Headlines.jsp
for the latest
DIRECTV Customer Service
That answer was from the team JD Power ranked #1 for Customer Service for cable/satellite providers.
Do you think they've answered a few "WILL YOU BE CARRYING ESPN-HD?" emails?