|Originally posted by bryanb
Were the service people able to help?
The tech guy came last night and recogized the problem right away. Unfortunately, he says that there is no direct fix for this that he knows of. His english wasn't very good so I had a hard time understanding him, but he has over 20 years of experience in repairing and designing TV's and he told me that the line in the middle can be caused a number of things inside the TV and is not necessarily due to one faulty component. He says he's seen it in with Sony TV's and other brands too, so it's not Toshiba specific. He put up a red, green and blue screen, and the line was visible on the red and green screen, but NOT on the blue screen.
All he can do now is report back to Toshiba to see if Toshiba has a fix for it because there was nothing he can do. That was pretty disappointing for me to hear.
As for the dark regions on the left and right side of the screen, he says that is inherent in all flat screen TV's since the tube is not perfectly flat and these darker areas on the sides are caused from different pressure of the liquid or filler material between the screen and the tube. Don't quote me here, I didn't quite understand him very well. He opened up the back and adjusted the focus, which helped reduce the darkness somewhat, but only slightly. I wasn't too concerned because it is the middle line down the center of the screen that is most noticeable and distracting and he had no fix for that.
Anyways, I'll wait to hear back from Toshiba next week, but I'm not hopeful since the tech guy didn't seem to think it's a flaw, although it clearly is to me.