hi all.....been on the forum for a little while, but my first post in this board. i just had comcast upgrade my digital cable box about 2 weeks ago to the new silverish motorola HD box (i guess that's the 5100 model you guys are talking about?). i have a horror story to tell.....so i'm gonna vent....
i had a horrible experience getting it installed. just like most of you say, the tech's/installers aren't very up-to-date with this stuff.....as a matter of fact, i was surprised my installer could read. it took him about 1 1/2 hours to switch out the cable box.....something just about any of us could have done in about 2 minutes. plus, he hooked it up incorrectly......he used the composite coax cable to go from the box to the TV (doesn't that defeat the whole purpose???....i had an S-video cable to begin with!!!). when i noticed that he hadn't brought in any extra cables (which i've heard they were supposed to supply), i said something and he ran down to get the monster video component cables. the idiot plugged those in along WITH the composite cable.....so i had two video signals going to the TV.....guess the signals messed each other up, cause it looked horrible. not only that, but he took the RCA audio cables off my dvd player and hooked them up to the HD box as well....he stole my own cables! now i had 3 different cable connections going to the TV. when i noticed that he took my dvd cables, i said something and he ran down again and got some monster video audio cables. fine. during this entire time, he's trying to program the box or whatever, so he's calling back and forth to his supervisor saying, "ok, i plugged it up, now what do i do?" what the hell?! hasn't he ever hooked up a box before? apparently this was the 4th HD box he'd done that day too. no wonder he got to my house after 8pm.....it took him forever to even get a working picture on the screen. i finally just said that it looked fine and got him to leave so i could get back there and re-wire everything myself. needless to say i wasn't impressed at all.
well, now that that's off my chest.....i have some questions and concerns. i had been watching FOX, NBC, CBS, ESPND and SHOD up until a few days ago. the FOX channel (804) had always been very choppy....was this a common problem? the others were always fine. however, a few days ago, i lost FOX and ESPND! what happened? did comcast drop these two channels, or are they trying to reprogram something? when i turn to 804 or 846 it just says, "one moment please....this channel will be available shortly." and that's it. is there something wrong?
also....i just ordered a DVI cable....did i waste my money, or is the DVI output a definite possibility for the near future? thanks....
