Originally posted by mzk4c3
the comcast installer is coming this weekend to install my HD motorola 5100 reciever.
Is there anything I should ask for?
Can he upgrade the firmware, or will this even be a problem for me??
Have him check to make sure your signal is OK at the set, These boxes seem to be pretty sensative to low & extremely high Signal.
You should have your TV pulled out and make everything accessible for him, and make sure you have your own set of Component Cables most likely he will only have A/V cables which is all he supplied with.
If you haven't read all you can about the 5100 on this forum already, DO IT. Its possible your tech won't know much about the box so the best thing to do is arm yourself with the info needed so you and he doesn't run into any unexpected problems. All of the problems with the 5100, in one way or another have been posted on this forum.
Firmware is done automatically when the box is connected if it wasn't done already at the originating office, and only if you are a part of an upgraded area.
The tech has no control over it.