I talked to Zenith today... their tech support guy was very nice by the way. He seems to think the problem may be in the way that WHAS is broadcasting their signal. William, I found the "turn off air guides" on part of the Setup Menu (DirecTV, Initial Setup, Channel Setup). Funny thing is, it adds another digital station (68), but not WHAS-HD. I'm assuming it's adding channels that are SUPPOSED to be there, but aren't necessarily strong enough to receive. Maybe WHAS is transmitting in a way that the DTV1080 just can't map. Anyway, he will send me a new STB if necessary, but he doubts whether that will help. If not, I may try to get a refund - that is a really big strike against the Zenith (at least for me).