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Albany, NY - HDTV - Page 9

post #241 of 4965
12/31/03 at 5:10am
Thread Starter 
OK, you start with the analog channel assignment... In WRGB's case that's channel 6(VHF). WRGB-DT is broadcasting on 39(UHF). Ironically, to make things "Less" confusing, Channel 39 is RE-ASSIGNED to channels 6-1, 6-2, 6-3. This is done so that viewers can relate the analog broadcast to the digital. Again, in WRGB's case, the digital channels are broadcasing on 39, but for the viewers benefit, they are labeled 6-1, 6-2, 6-3.

Side note: For some reason, my tuner (Zenith Sat520) is now showing WRGB-DT on Channels 39-2 and 39-3. I have a listing with program info for 6-1, 6-2 and 6-3 provided from the DirecTV data stream, but those channels are now blank. It also seems odd the WMHT would label there OTA digital channels as 17-3 and 17-4.
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post #242 of 4965
12/31/03 at 8:27am
Update from Niskayuna, NY...I'm also seeing 39-2 and 39-3, rather than on the reassignments of 6-1 and 6-2 (also using the Zenith SAT520).

On the DX side of things, I'm currently using a set-top antenna, but am able to see:
WNYT-DT -- 13-1 (1080i) & 13-2 (480p, Bars)
WMHT-DT-- 17-3 (1080i, PBS HD-feed) & 17-4 (480p, simulcast of WMHT-TV)
WCDC-DT-- 19-1 (480p, simulcast of WCDC-TV)
WRGB-DT -- 39-2 (1080i) & 39-3 (480p, WNYA simulcast)

Everything here looks great...between "Normal" and "Good" on the signal meter.

Thank you to all of the hard working engineers that have their DTV signals on the air for us to enjoy!
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post #243 of 4965
12/31/03 at 9:09am
Quote:


Originally posted by Sat-Matt
Update from Niskayuna, NY...I'm also seeing 39-2 and 39-3, rather than on the reassignments of 6-1 and 6-2 (also using the Zenith SAT520).

On the DX side of things, I'm currently using a set-top antenna, but am able to see:
WNYT-DT -- 13-1 (1080i) & 13-2 (480p, Bars)
WMHT-DT-- 17-3 (1080i, PBS HD-feed) & 17-4 (480p, simulcast of WMHT-TV)
WCDC-DT-- 19-1 (480p, simulcast of WCDC-TV)
WRGB-DT -- 39-2 (1080i) & 39-3 (480p, WNYA simulcast)

Everything here looks great...between "Normal" and "Good" on the signal meter.

Thank you to all of the hard working engineers that have their DTV signals on the air for us to enjoy!

And thanks to Time Warner Cable and the Locals in not getting their act together!

Direct TV here I come!
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post #244 of 4965
12/31/03 at 10:33am
When I stopped at TWC to pick up my 3250HD box a few weeks ago, I asked the counter rep when WRGB would be on channel 1806... she said "hopefully by 12/31".

Well, I didn't check this morning, but I doubt it's there yet. Anyone know a phone number or email address at the local TW office to ask/complain?
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post #245 of 4965
12/31/03 at 10:47am
Quote:


Originally posted by slayerav
When I stopped at TWC to pick up my 3250HD box a few weeks ago, I asked the counter rep when WRGB would be on channel 1806... she said "hopefully by 12/31".

Well, I didn't check this morning, but I doubt it's there yet. Anyone know a phone number or email address at the local TW office to ask/complain?

The number that I have for Time Warner is 1-866-321-2225, which seems to be a regional "customer care" number. As noted in an earlier post in this thread, another option is contacting Peter Taubkin, VP of Government Relations and Public Affairs for Time Warner Cable in our region. His e-mail address is peter.taubkin@twcable.com.

Good luck, and keep us posted! As for me, I made the leap to DirecTV...
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post #246 of 4965
12/31/03 at 1:05pm
Thread Starter 
6-1 and 6-2 are back on their proper re-assignment for me.
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post #247 of 4965
12/31/03 at 1:13pm
Quote:


Originally posted by slayerav
When I stopped at TWC to pick up my 3250HD box a few weeks ago, I asked the counter rep when WRGB would be on channel 1806... she said "hopefully by 12/31".

What are the main differrences between the 3100HD and the 3250HD? My Mitsubishi 55411 doesnt have DVI inouts so that wouldn't be an issue for me. It probably will be later though. I went over yesterday to pick up the 8000 DVR and when I got home discovered it would replace my 3100HD box. This was not what I was told on the phone when I called to inquire about the 8000 DVR. The service rep there told me I would still be able to view HD but not be able to record it, which was ok with me until the 8000HD was available. I took the 8000 back and said thanks but no thanks and told the girl that they should have better training for their tech reps so they don't waste people's time by giving them false information.

Wordz
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post #248 of 4965
12/31/03 at 2:11pm
Quote:


Originally posted by slayerav
When I stopped at TWC to pick up my 3250HD box a few weeks ago, I asked the counter rep when WRGB would be on channel 1806... she said "hopefully by 12/31".

Well, I didn't check this morning, but I doubt it's there yet. Anyone know a phone number or email address at the local TW office to ask/complain?

As of 5:00PM today...still no WRGB. These reps are full of it. They told me it would be up in November....maybe they meant November 2004. You can never get a straight answer from these guys. Only a few at the top of Albany TWC really know whats going on...but you'll never hear the real truth (major contract disputes) since they want to keep us as customers.
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post #249 of 4965
12/31/03 at 2:22pm
Quote:


Originally posted by Wordz
What are the main differrences between the 3100HD and the 3250HD? My Mitsubishi 55411 doesnt have DVI inouts so that wouldn't be an issue for me. It probably will be later though. I went over yesterday to pick up the 8000 DVR and when I got home discovered it would replace my 3100HD box. This was not what I was told on the phone when I called to inquire about the 8000 DVR. The service rep there told me I would still be able to view HD but not be able to record it, which was ok with me until the 8000HD was available. I took the 8000 back and said thanks but no thanks and told the girl that they should have better training for their tech reps so they don't waste people's time by giving them false information.

Wordz

I had a 3100HD but traded it in for a 3250HD.
The main differences are:
1: It runs much cooler
2: Noticeably faster channel tuning (more memory, faster processor)
3: No need for separate analog audio cables. Both Digital and Analog sound now can go though the digital output from the STB to your receiver

One real bad thing:
You can not view the program guide if you using the S-video output.
I use S-video for better picture quality on my Non-HD channels. I heard it
may be a glitch in the box and SA may come up with a patch that TW would push down. I haven't seen the patch yet.
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post #250 of 4965
12/31/03 at 5:26pm
Quote:


Originally posted by lufters
3: No need for separate analog audio cables. Both Digital and Analog sound now can go though the digital output from the STB to your receiver

This is what I meant when I was asking for digital audio from the analog stations. With the 3100HD, constantly changing from digital to analog on my receiver was a monster PITA. Also, I understand the 3250HD has aspect ratio controls as well as resolution options. I would specifically like to know if you can set the HD output to be the native res of the current channel (1080i for HBO but 720P for ABC). My display can do both 720P and 1080i, but the 3100HD will only output at 1080i.
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post #251 of 4965
1/1/04 at 10:20am
Quote:


Originally posted by Ultrix
I would specifically like to know if you can set the HD output to be the native res of the current channel (1080i for HBO but 720P for ABC). My display can do both 720P and 1080i, but the 3100HD will only output at 1080i.

Yes, you can do this on the 3250HD. Check out this document:

http://www.sciatl.com/consumers/cablingPDFs/4003114.pdf

Mine came "stock" from TWC defaulting to 1080i output. You can run the HD setup program described in the document above to enable all other modes, which are changeable which watching TV. Unfortunately, it doesn't look like it saves the output mode per channel.
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post #252 of 4965
1/1/04 at 10:24am
In case anyone missed the post a while back, TWC will be getting HDNet and HDNet Movies.

Press release: http://www.hd.net/2003-prarchive/2003-12-16-01.html

I called the Albany TWC office to inquire as to when it will be available, and low and behold, they hadn't even heard of it yet.

There is a portion of the release that has me wondering:

"The two channels will accompany iN DEMAND's two INHD channels on a high definition destination tier, available to Time Warner Cable HD customers at an incremental retail cost."

Anytime I hear "tier", I think $$$. Do you guys think TWC will start charging extra for an "HD Tier"? I figure it's only a matter of time.
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post #253 of 4965
1/1/04 at 1:12pm
there are two guys at twc to ask for: matt bassett is one and mark flood is the other. both are business reps and seem to have a lot of info on whats going on and/or what will go on.
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post #254 of 4965
1/1/04 at 2:28pm
Hello everyone! Am new to the HD scene. Just purchased one of the small Samsung 26" 1080i 16:9 TVs at Sears. Just bit the bullet and upgraded my TW to digital with an HD box. As are most people I am thrilled with the quality of the HD broadcasts offered by TWC, but am less-than-thrilled with the amount of HD broadcasts offered by TWC.

Here is the text of my e-mail to Peter Taubkin at TWC:
Quote:


Mr. Taubkin:

I am a longtime TWCable subscriber and a recent owner of an HD TV set. I just upgraded to TW Digital cable with an HD converter box.

I am disappointed with the small choice of HD broadcasts--including the selection of only Channel 10 among the local channels being presented in high-def. It is my understanding that all the local stations are currently broadcasting in high-def. Will they soon be added to your line-up? I also am very interested in receiving ESPN high-def broadcasts. How about those?

Thank you for any information you can provide in this area.

I am very seriously considering this upgrade to the digital tier for high def an experimental period and am ready to pull-the-plug if the high-def offerings don't expand quickly. I probably should have included that in my e-mail to TWC. In fact, I will based upon his response. I will post that response here upon its arrival.

Thank you all for all the information on the subject of high-def broadcasting in the greater Capital District.
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post #255 of 4965
1/1/04 at 5:47pm
The third time is the charm. Picked up Radio Shack's indoor HDTV antenna ($49.99) and it works very well for me in Guilderland. I get 6-1 WRGB-DT (CBS), 6-2 WRGB-DT All Digital Simulcast of WNYA (UPN), 13-1 WNYT-DT (NBC), 13-2/ WNYT-DT (Color Bars), 17-3 WMHT-DT (PBS-HD) and 17-4 WMHT-DT (PBS-480P) fairly easily. PBS-HD looks as good as anything else out there including Discovery HD Theater on TWC. My previous attempts with other indoor antennas yielded only WNYT. So for those who don't want to deal with an outdoor antenna, there is hope.
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post #256 of 4965
1/1/04 at 6:06pm
Thread Starter 
17-3 and 17-4.

When 17-3 (PBS-HD) is showing a static image it is stunning, but I am seeing quite a bit of pixelization when things move too quickly, more so than on WNYT-DT or WRGB-DT. I am getting a normal to good signal intensity and view on a 51" screen.

17-4 (WMHT) still has out-of-sync audio for me, anyone else?
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post #257 of 4965
1/1/04 at 7:25pm
I'm sorry to bring a newbie's ignorance to this thread. If someone can point me to an FAQ on basics, that would be great.

Here's my immediate question. When RWSimon posts:

Quote:


Picked up Radio Shack's indoor HDTV antenna ($49.99) and it works very well for me in Guilderland. I get 6-1 WRGB-DT (CBS), 6-2 WRGB-DT All Digital Simulcast of WNYA (UPN), 13-1 WNYT-DT (NBC), 13-2/ WNYT-DT (Color Bars), 17-3 WMHT-DT (PBS-HD) and 17-4 WMHT-DT (PBS-480P) fairly easily.

are you guys saying you can pick up off-the-air HD signals without those real expensive HD signal converter boxes? Or do you still need one of those in addition to the antenna?
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post #258 of 4965
1/1/04 at 7:40pm
I don't see pixellation on 17-3. Looks great to me on moving images, etc.
I haven't really watched 17-4, so can't say anything about the audio....

As for needing a STB for HD, yes you do! I'm receiving it on the ATSC tuner built into my Pioneer plasma.
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post #259 of 4965
1/1/04 at 8:26pm
b
Quote:


Originally posted by RWSimon
I don't see pixellation on 17-3. Looks great to me on moving images, etc.
I haven't really watched 17-4, so can't say anything about the audio....

As for needing a STB for HD, yes you do! I'm receiving it on the ATSC tuner built into my Pioneer plasma.

Pixilation is pretty bad on WRGB-DT 6-1 during sporting events. Here are the posts I made and responses about it...posts 178-182

http://www.avsforum.com/avs-vb/showt...08#post3008708

I believe it's from WRGB multicasting more than just one channel which chews up available bandwidth for the HD Broadcasts...here's a thread on the subject...

http://www.avsforum.com/avs-vb/showt...hreadid=329348
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post #260 of 4965
1/1/04 at 10:45pm
Thanks for your help!

Just found the Basics FAQ. Was going to post a link to it in case there are any others lurking who may have some of the same questions I do. But, being the new kid on the block, I can't yet.
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post #261 of 4965
1/2/04 at 4:31am
I sent Taubkin a similar email last month. He didn't have the courtesy to respond to mine, let's see if you get a reply.
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post #262 of 4965
1/2/04 at 1:06pm
Quote:


Originally posted by lufters
I had a 3100HD but traded it in for a 3250HD.
The main differences are:
1: It runs much cooler
2: Noticeably faster channel tuning (more memory, faster processor)
3: No need for separate analog audio cables. Both Digital and Analog sound now can go though the digital output from the STB to your receiver

One real bad thing:
You can not view the program guide if you using the S-video output.
I use S-video for better picture quality on my Non-HD channels. I heard it
may be a glitch in the box and SA may come up with a patch that TW would push down. I haven't seen the patch yet.

Lufters,

I am not using the S-video output, and the program guide is still not viewable. Also, with the 3100HD the channel and program information was displayed on the bottom of the screen when changing channels. That no longer happens with the 3250HD. Is that also a result of the program guide glitch? Any info is appreciated.

The other thing I noticed right away with the new box is all vertical and horizontal bars are now gray on my tv instead of black.

Matt
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post #263 of 4965
1/2/04 at 1:38pm
Quote:


Originally posted by mattalb
Also, with the 3100HD the channel and program information was displayed on the bottom of the screen when changing channels. That no longer happens with the 3250HD. Is that also a result of the program guide glitch? Any info is appreciated.

The other thing I noticed right away with the new box is all vertical and horizontal bars are now gray on my tv instead of black.

Matt

Matt: I believe the channel info and guide only appear on the component outputs. I've seen it posted in a couple of places that SciAtl is fixing the problem... question is, will we ever get it...

As for the gray bars, there is a setting that you can change to make them black. Hit the Settings (or setup, I forget) button on the remote. Scroll through the options there. One of them has to do with background color, or something similar (different than the "theme" or whatever for the program guide). You can change it to black there.

If you can't find it, post here again and when I get home, I'll look it up.
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post #264 of 4965
1/2/04 at 4:13pm
Well, I got a quick and rather lengthy response today from Mr. Taubkin which I will share with you all now. I would be interested to hear if you are surprised by any of his remarks or if all seems to be as he explains it.

Quote:


Thanks very much for contacting me.

Please know that we have made and continue to make every effort to carry as much HD programming as is out there and made available to us. We have made the investment do to so and clearly wish to realize the potential of that investment by putting on the product that we have set up our infrastructure to support. We know the demand is out there from loyal customers such as yourself.

With regard to the local broadcasters, we cannot carry a signal that is not provided to us and for which we do not have an agreement to carry. As evidenced by our early carriage of WTEN HD, we have been ready to carry the local HD's for some time. In fact, for WRGB, we actually dedicated and "logoed" a channel (1806) in anticipation that we would be provided a signal. We have an agreement that would allow them to provide us with the signal, but they have yet to do so. We understand and share your frustration, and can suggest at this point that you may wish to contact WRGB to ask them why they are not providing the signal to us. As for WNYT, we do not have an agreement to carry their HD signal. I am the point person for these negotiations (as for the others), and I can only say that I remain hopeful that we can reach an agreement once the station is ready to deal with the issue. We are ready to carry their signal and have been ready for quite some time. Re: WXXA, we are ready as well, have an agreement, and are waiting for delivery of signal. We have been in close contact with our friends at WMHT, and are ready to carry their digital signals as well once they are ready to provide them to us. With regard to all of these, there is no "hold up" on our end.

As for ESPN HD, the issue is one largely of cost. We pay ESPN significant fees to get their programming (ESPN, ESPN 2, ESPN News, etc) and in fact it is such programming costs that comprise a substantial portion of the rate that makes up a customer bill. While ESPN HD might be "available", it is being made so at a cost that basically would have us pay other significant dollars to get programming that we already pay for ... but just in another form.

Again, we know the demand is out there, and certainly in the competitive environment we operate in, want to make our HD offering as valuable as possible. We'll remain hopeful that we can make a definitive positive announcement about the addition of ESPN HD and other such programming in the near future. HD programming is expensive to produce, so from that end, the question of availability is one determined by the programmers/networks. For programmers that do have it (i.e.: ESPN), please know that we are continually working to achieve all possible opportunities.

Lastly, you may have seen that we plan to launch an HD DVR in the first quarter of this year, and hopefully that will be viewed as a further demonstration of our commitment to provide this programming product. In addition, to add to the HD product that we do currently have (i.e.: Discovery, HBO, Showtime, HD In Demand, etc), we will soon be launching an HD Tier that will include HD- NET and HD NET Movies both of which will offer a variety of sports, entertainment and movie programming in HD.

I hope this provides some helpful status on HD carriage. I thank you again for getting in touch with me, and from all of us at TWC, we greatly appreciate your business and loyalty. Should you have any other or further questions, please feel free to let me know.

My response to him was as follows:

Quote:


Mr. Taubkin:

Thank you for your response.

To be frank, while I appreciate your answers, I do not expect that I will continue with the digital/HD tier unless other stations are added shortly. I am not sure the extra cost for such limited product makes the investment worthy as of this writing.

I am very excited by the new technology but suspect it may be more cost-effective for me to find the signals off-the-air then to continue with the digital tier. I am quite impressed with the program guide and other features of the digital box (SciAtlanta 3250). The visual quality of the Discovery HD Theater Channel and INHD channels is beyond compare. My question will be whether they are enough to warrant the extra $ each month.

Again, thank you for your timely and expansive reply.
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post #265 of 4965
1/2/04 at 6:40pm
Quote:


Originally posted by MasterFX1
17-3 and 17-4.

When 17-3 (PBS-HD) is showing a static image it is stunning, but I am seeing quite a bit of pixelization when things move too quickly, more so than on WNYT-DT or WRGB-DT. I am getting a normal to good signal intensity and view on a 51" screen.

17-4 (WMHT) still has out-of-sync audio for me, anyone else?

I have noticed the same on 17-3...while a static picture is beautiful, I have noticed that scenes showing a waterfall, a slow dissolve, or any rapid motion, pixilates more so than anything I've seen on WRGB-DT or WNYT-DT. I, too, have noticed the lip-sync issue on 17-4.

On a separate note, I'm really impressed with the response "Freezer" received from Time Warner. While I don't think that their commitment is enough to get me back from my OTA local reception and DirecTV, I'm impressed that they are treating the HD viewing community seriously.

Matt
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post #266 of 4965
1/2/04 at 6:44pm
Thread Starter 
Mr. Taubkin does not address (and that may be because he was not asked) the topics of fees for local HD signals and sub-channel carriage.
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post #267 of 4965
1/2/04 at 7:08pm
Well, Mr. Taubin's version of the WGRB story is different from WGRB's story. I wrote to their General Manager (Tom Long) and he responded with:

"We've been broadcasting in digital since July and HD since September. The reason we're not on Time-Warner is that there is no agreement between our companies which will allow them to retransmit the digital signal. We are working on it, and I hope to have this resolved relatively soon - but at this point I really don't know how long that will be. We've invested millions to be able to provide this digital service, and our real obligation is to provide the over-the-air signal. That's what we're doing, and the product is free if you have a digital receiver and antenna. However, we'll continue to work on an agreement with T-W so that the cable digital box will also work. Stay tuned."

Wonder what the "real story" is....
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post #268 of 4965
1/2/04 at 8:24pm
After much thought, I have decided to share my opinion (as biased as it might be)...

I believe that there are two different schools of thought when discussing OTA DT/HD broadcasting and cable carriage of HD signals. Cable is motivated by MONEY and SUBSCRIBERS. OTA broadcasters are looking to provide the BEST SIGNAL POSSIBLE and SERVE THE RESIDENTS OF OUR COMMUNITY.

While TW Cable is seemingly "dragging their feet" on the HD carriage issue, local broadcasters have joined together to build a community tower and digital transmission facility that will allow all of the stations to share costs and make it more economically feasible to transition to digital TV.

I am impressed that Mr. Taubkin (TWC) responded to "Freezer's" inquiry, and that TWC seems to be treating the HD viewing community with some seriousness and respect. On the other side of the coin, I am even more impressed with Mr. Long's (WRGB) frank response, and tend to believe that his response is a more accurate representation of what is really happening.

So much for my 2 cents, and thank you for reading through it!

In any event, I'm thrilled to see HD over-the-air in the Albany-Schenectady-Troy market. I am even more excited to see that there are a number of us watching and sharing feedback on this new and exciting venture!
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post #269 of 4965
1/2/04 at 8:24pm
Quote:


Originally posted by RWSimon
Well, Mr. Taubin's version of the WGRB story is different from WGRB's story. I wrote to their General Manager (Tom Long) and he responded with:

"We've been broadcasting in digital since July and HD since September. The reason we're not on Time-Warner is that there is no agreement between our companies which will allow them to retransmit the digital signal. We are working on it, and I hope to have this resolved relatively soon - but at this point I really don't know how long that will be. We've invested millions to be able to provide this digital service, and our real obligation is to provide the over-the-air signal. That's what we're doing, and the product is free if you have a digital receiver and antenna. However, we'll continue to work on an agreement with T-W so that the cable digital box will also work. Stay tuned."

Wonder what the "real story" is....


......and I e-mailed WMHT's Steve Baboulis-VP/GM back in November and got a different story also. Check out posts POST #132 and POST #133 If you notice the response...I 'm sure this is WRGB's issue also. Mr. Taubin's want's to keep us happy customers since he didn't go into any real detail and probably knew it was going to be posted on this forum. An awfully long response for one person...don't you think?



-----Original Message-----
From: [mailto:jlworld@nycap.rr.com]
Sent: Wednesday, November 05, 2003 9:36 PM
To: rklein@wnyt.com; sbaboulis@wnyt.com
Subject: Digital signal and Time Warner Cable

Hello,

I was wondering when you would have a deal in place with Time Warner Cable to feed your new digital signal to them.

If you do have a deal with them already.....when do you think we will see the new channel on TWC?

Thanks,

John L.
Albany, NY


----- Original Message -----
From: Steve Baboulis
To: 'John L'
Cc: Laura Sousa
Sent: Friday, November 07, 2003 12:10 PM
Subject: RE: Digital signal and Time Warner Cable


Dear John,
Thank you for your e-mail. As you may know, our new digital signal is available over the air, as of mid-October. Unfortunately, there is currently no deal with Time-Warner for the retransmission of our digital signal on their cable system.
It is our expectation, as the provider of the signal, that the ENTIRE signal should be aired as we have sent it out. Time Warner, along with other cable providers, wishes to reserve the right to "modify" our signal, if they so choose. For instance, if WNYT broadcasts a full high-definition signal, then the cable companies say they'd have no problem sending out the full signal to all of their subscribers. However, if WNYT provided a split digital signal, perhaps including a 24 hour news or weather service, a home shopping channel, etc., then the cable operators insist on reserving the right to "strip out" any channels they wish (perhaps the ones they view as competitors to their own services). There are some other issues, but this is the main area of disagreement.
It is my hope that as more consumers buy digital tv's, they will demand of their cable operators full carriage of the local broadcasters' ENTIRE digital signal. Until then, our signal will be available by using an over-the-air antenna.
Thank you for taking the time to write.

Steve Baboulis-VP/GM
WNYT-TV


__________________
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post #270 of 4965
1/2/04 at 8:32pm
"we will soon be launching an HD Tier that will include HD- NET and HD NET Movies"

Wonder how much $$ that will be. Guess we shall find out soon.

Edit:
Actually, found my own answer. From TV Week:

"Time Warner Intros Premium HD Tier: Time Warner Cable will add HDNet
and HDNet Movies to its high-definition programming slate starting
early next year. They will be available on an HD tier to HD customers,
along with iN Demand's two HD channels for $6.95 to $9.95, depending
on the system. Time Warner is charging for the new content because
these HD channels provide 24-hour content that is not otherwise
available, a Time Warner spokesperson said. The cable operator also
offers a basic HD lineup for free, including programming from ABC,
NBC, CBS, FOX, PBS, WB, UPN, HBO, Showtime, Discovery HD Theater and
some Fox Sports regional sports networks. HDTV is available to 98
percent of Time Warner's customers."
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