Originally posted by kcsooner
Does anyone else have any problems with the Pioneer HD STB from TWC freezing when navigating through the channel guide while watching an HD channel? It will occasionally lock the STB and put numerous color bars on the screen, requiring me to power cycle the box to get it out of that state. It only happens while watching HD channels and only when navigating through the channel guide. I also seem to get a number of sound dropouts on all the digital channels - not just HD. This is my second box with identical issues. (I am connected via component to a Samsung DLP and via digital audio to an Onkyo receiver). Any suggestions?
First, I have the Pioneer HD box and it works fine for me on my Hitachi RPTV. Secondly, my father in law has a Mits RPTV and when we switched out his SA HD box for the pioneer (for a functional guide) his setup displayed the same problems you describe. We swapped out boxes. No luck. A tech came out and swapped out boxes without any change. After a 3 hour tech call, we ended up going back to the SA box. He lost the guide (on the HD side) but at least it was watchable.
He was hooked up via component (we tried through the Sony ES reciever and directly to the TV) and a digital coaxal.