Seattle, WA - Comcast - Page 500

KCPQ-HD and KSTW-HD (Comcast 113 and 111) are both transmitted on physical QAM ch. 111 -- so it's likely something to do with your ability to receive that frequency. Could be outside interference or ingress, but that's the old UHF ch 55 range - which is no longer used. I think it was recently aunctioned off along with the rest of the 700Mhz spectrum to Verizon or somebody like that.

More likely, you may have some loose connections, or old splitters not rated for full 1 GHz digital cable operation - from back in the days when there were no cable channels > 100. Ch. 111 (717 MHz) is near the upper end of Comcasts QAM frequencies.

Ch. 55 went to Qualcomm/MediaFLO, nationwide. Their key tranmitters are in the 50kW range, so ingress is possible, but unlikely (in comparison to what the 1MW "broadcast" transmitters could cause.)

Do you see issues on 116 (KCPQ/AccuWeather) at the same time? (That's the third channel that rounds out the 111 MUX.)

Hey jimre,
Thanks for the info- did not think to check the Mariners (or Yankees) websites, duh

Did anybody else have their series recordings all messed up in the last couple of days? Example, Louie set to record on 665 recorded on 53 and all future scheduled recordings set to 53. Series recording was set to record This Channel Only as 665 and did that for the previous two weeks. The Daily Show and Colbert Report were set to record Only New Episodes. This was working for the past month as all others are flagged Repeat. I noticed my scheduled recordings for these two shows now list every episode even though the recording settings are still shown as Only New Episodes and the repeats are flagged Repeat.

Aren't our guides supposed to be updated by now with the new software? So far, mine are still not updated.

Comcast is probably too busy raising our rates again - see bill stuffer in latest billing. A few things go down (so that they can say so), but most everything goes up yet again...

Comcast posted an article about the new guide on their blog site (http://blog.comcast.com/2010/01/new-...en-better.html) and, ever since then, there has been an ongoing dialog about the A28 rollout. With respect to Seattle, I got this response from Comcast on June 23:

Joe - I don't yet have a schedule for the new guide for Seattle.

Due to a few issues and competing priorities, we have had to adjust our guide deployment schedule. The new target is to get the new guide to all sites with Motorola cable boxes by the fall. Our teams are all certainly disappointed with the delay.

Our national engineering and local operational teams are managing a dynamic schedule based on a certain preferred (and in some cases required) event sequence and also balanced between other important projects including additional HD channels, increased internet speeds and additional On Demand choices. This continues to be a busy year for Comcast with lots of increased services and enhanced services being rolled out.

The teams are juggling a lot of important priorities in order to deliver the best products and services quickly. We appreciate your patience.

I think the phrase "due to a few issues" refers to the fact that there were a number of new bugs in the A28 guide. Comcast just rolled out a maintenance release to fix them (http://www.dslreports.com/forum/r244...enance-Release). Hopefully the A28 rollout will resume now that some of the bugs are fixed. For the first time in quite a while, the Comcast blog site is listing new cities getting the A28 Guide, which gives me hope that that is in fact the case.

Are others having problems with the signal on channel 104 (KOMO in HD)? I noticed this on Sunday, before the World Cup. The signal is pixelated in my HDTV and in my Comcast box (where the channel 104 signal is really non-existent). The analog signal on Channel 4 is just fine for SD.

I have frequent intermittent pixelation and worse (very frequent intermittent but extended blue screen/"channel available shortly" messages) on 104 KOMOHD, as well as on 109 (KCTS HD) & several other channels. In particular, I had the "channel available shortly" message on 104 just as the World Cup Final was about to start, so I switched to the Canadian HD channel and watched the game there instread... But yes, the frequent channel outages (coupled with the latest Comcast rate increases) really have me wishing I had a viable alternative...

Is anyone else having almost constant pixilation on 113 KCPQD at the start of the All-Star Game...?

The picture has been fine here in Sammamish.

It seemed to clear up after about the first two innings...

So, what's the story on A28? Has anybody gotten it?

Last I heard, Comcast employees were testing it. Maybe some day it will pass the tests.

I'll let you know how it goes tomorrow. Wave Broadband customers are getting it tomorrow. I doubt we're getting the A24.

It happened again this evening. Channels 111, 113, and 116 all started to pixelate around 8:20pm, getting progressively worse until at 8:45 my DVR told me that I no longer subscribe to those channels. Channel 13 was ok, so I watched that, and kept checking back to see the other channels. Around 9:30 the HD channels were only dropping audio every 3 or 4 seconds, and by 10pm they were back to normal.

It was like a storm passed by, could it be sun spots? I have a fairly new cable system with RG6 cables and have not seen this problem for the 5 years I've been in this new house. I use a Moxi DVR, but I'm not sure that is related. This loss of signal only seems to happen some evenings, but I'm not running anything that would cause it. Any ideas?

OK, so ... I got it about 2:00am this morning.

Firmware: 22.65
Software: Version 78.44 - A28p0-2.0908.r4

Again, since I don't use Comcast, not all those advanced features (i.e. remote recording, caller ID) are not available ... yet. However, features like "Watch in HD" work just fine.

I read about a glitch on the HDMI handshake (it seems to be delayed). I'm not sure how accurate that information is, just because it seems to be loading faster.

As for the guide time, I have 15 days. Not the reported 6.

Interesting. Comcast is currently rolling out a maintenance release (78.53 - A28p0-4.1005.r-8) that fixes a number of bugs associated with the version that you just got. Bugs in your version that are supposedly fixed in the maintenance release include:

• Intermittent blank-screen dropouts when using HDMI
  
• Longer HDMI handshake on TV power-up
  
• Occasional blank channel after HDMI handshake (guide works, but no channel audio/video until channel changed, then changed back)
  
• Occasional channel info pops up on the hour, sometimes not even for the current channel (possibly info from other tuner?)
  
• Favorites list resets at the top of the channel list when exiting info screens.
  
• If you are tuned to an SD channel that has an HD version available, a popup will appear for several seconds when a new HD program starts, even if you are actually watching an unrelated recording.
  
• When starting to play a recording, or after stopping playback, the audio may be muted. (Pause, then Play, will usually restore audio.)
  
• Sometimes after a tuner swap, or stopping a recording playback, the audio and video will continuously cycle on and off.
  
• VCR-style manual recordings (channel, start-time, end-time) that are set to repeat weekly will not record past midnight.
  
• Guide only holds 9-10 days of data, versus 14-15 with previous versions.

I added comments to all of your bullets.

Comcast. Seattle. Tivo HD with Cablecard.

Noticed yesterday we stopped getting channel 104 (KOMO HD) entirely. Several channels are pixelated, for example 66 (BRAVO) and 652 (BRAVOHD).

My wife is most frustrated because she can't watch Top Chef - she recorded it and it was all garbled.

Can Comcast updates be affecting Tivos with a Cablecard?

104 was fine last night on my CableCard TIVO for "Wipeout" here in the Factoria (Bellevue) area.

Anyone else notice that their monthly Comcast statement announces substantial price increases which take effect August 1?

Many of the video services are increasing over $3/month, Internet service is also increasing $3/month and some equipment rentals are jumping $2 or $3/month.

That's what happens when the city grants a private monopoly and precludes the potential for any meaningful competition or choice...

FYI Redmond office has the dcx3400 boxes, I picked one up today. I know they were out for a while.

Also they said the new guide should be rolling out 7/31.

Last, I had issues recently with 111 and 113 also, it was a bad connection as someone mentioned earlier in the thread. I replaced my coax to the tv and now I don't have issues with those channels anymore. With the old coax, if I moved it around or jiggled it, the picture quality would get better and worse, so I know it was the connection causing the issue.

Q: Does comcast still provide clear QAM signal for local stations?

I have AVerMedia DUET tuner card (A188) in my HTPC (Win7 Ultimate). And I have comcast cable (internet + basic service) to the tuner card. Recently the tuner card does not pick up any signal (104, 105, 107, etc). But device manager of win7 says the card is working properly. Does comcast still provide clear QAM signal for local stations? Is there an update list of all clear QAM channels? Or my tuner card is bad? Thanks for your suggestions.

Yes, all local HD stations are provided in the clear. User "Pastiche" posts frequent updates here on current clear-QAM channel mappings, most recently on July 4. You can use the "Search This Thread" feature, and looks for "QAM Update".

I don't know anything about your particular tuner card - but have you tried re-scanning the channels in setup? Comcast remaps its virtual channels (104, 105, 107, etc) to different physical channels (eg, ch 82.4, 48.3, etc) periodically. See Pastiche's guide for current mappings. Your QAM tuner will not automatically update its channel maps when this happens - you have to either re-scan, or manually edit your channel lists.

Comcast Seattle area subs:

Do you get HDNet and or HDNet Movies?

Nope.

Thx.

Anyone have luck with getting the 3d channels 897 and 898 enabled on their TivoHD boxes? I just called and they said that they were unable to get it to process. Hoping someone has had a similar experience and a workaround. Thanks in advance.