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Seattle, WA - Comcast - Page 528

post #15811 of 16057
I went ahead and got the HDHomerun Prime for my MCE and got a cablecard from Comcast since even Seattle Times is saying Comcast is going to start scrambling everything soon. The installation was pretty smooth and simple and everything is working properly. I get a message that my display driver is not secure, but it goes away. I may even upgrade to Digital Economy from Digital Basic. There is no way Comcast is going to get device rental fees from me.
post #15812 of 16057
Quote:
Originally Posted by gameboy View Post

I went ahead and got the HDHomerun Prime for my MCE and got a cablecard from Comcast since even Seattle Times is saying Comcast is going to start scrambling everything soon. The installation was pretty smooth and simple and everything is working properly. I get a message that my display driver is not secure, but it goes away. I may even upgrade to Digital Economy from Digital Basic. There is no way Comcast is going to get device rental fees from me.

Keep us updated please. I am considering the same setup myself.
post #15813 of 16057
I personally had that setup a few months ago. I ended up returning the cable card and using the Prime as a QAM tuner because some of the "in the clear" recordings of local channels I did via my Win7 MC had some kind of protection bit set and I couldn't watch the shows on any of my PCs at home. I never had this issue with QAM recording, so I bet it's something to do with the Cable Card handshake.

I'll probably have to give it another shot when Comcast flips the switch again, but this move from Comcast may drive me away from being a Comcast cable customer altogether.
post #15814 of 16057
I've been using the HD Homerun prime in anticipation of this for a few months. I have digital economy. I don't use MCE, I use mythtv, so I would be in trouble if any of the stations/programs were set to anything other than copy freely because they would not be recordable in MythTV however I haven't had any problems. If I do, I'll ditch cable and go exclusively with DirecTV, which I prefer content wise anyway it's just harder to record in high quality to my PC.
post #15815 of 16057
I checked last night. I did not see any copyright protection set on any of my recordings. So far so good on the Cablecard. The display driver issue went away after I updated my Intel HD driver.
post #15816 of 16057
I've been running a prime here in Portland for a few years and despite a few hickups now and then it's saved my cable recording enjoyment and just works. They are getting pretty cheap now, they play well on my network, and when a problem does crop up I either reboot or quickly rerun the setup without having to redo all the extra cable card numbers and things as it's already registered so it breezes through and works again.
Last issue I had was because I moved and had a new zip code so it quit downloading any updates to the channel list or guide but once I reran the setup and put in the correct zip code it was happy again and everything started working. It still worked just didn't see any of my extended channels or get updates so I missed a few things but not a huge deal as I caught it kinda early.
They are working a on a new 4 tuner model which I think will still use only 1 multi card so I might upgrade when it comes out if I can afford it.
post #15817 of 16057
Quote:
Originally Posted by bigpoppa206 View Post

Keep us updated please. I am considering the same setup myself.

I'm using a Prime with a cablecard and a combination of MCE and SageTV. SageTV is my primary recording software for all the non-premium channels. I use MCE for live viewing, extending to an xbox, and recording premium channels. Everything works fine and there are no equipment rental charges on my plan. The one drawback is that MCE does not support on-demand viewing, but I just use Xfinity online and HBOGO for on-demand viewing.
post #15818 of 16057
Quote:
Originally Posted by Jim S View Post

I'm using a Prime with a cablecard and a combination of MCE and SageTV. SageTV is my primary recording software for all the non-premium channels. I use MCE for live viewing, extending to an xbox, and recording premium channels. Everything works fine and there are no equipment rental charges on my plan. The one drawback is that MCE does not support on-demand viewing, but I just use Xfinity online and HBOGO for on-demand viewing.



I'm using the same config except for SageTV -- for simplicity, I'd rather use just one program if it meets my needs, which MCE does. Works pretty well overall. I get an occasional pixelation glitch that looks like the 29/59 bug on live TV and recordings (a row or two in the display gets corrupted for a short moment), but other than that, it's pretty error free.

Wife approval factor is VERY high. It just works.

I skip the on-demand thing because it's never been much interest to me, but that's just me.

My only longer term issue is an odd one and it's not really that big of a deal - I recently added the channel known as 'Hub' to my guide. My adults kids came by and noticed an old show they wanted me to record - but for some odd reason, I can get nothing to record on this channel. I can't figure out a way to see if they set the broadcast flag to 'never record' for this channel (because MCE respects the broadcast flag, it could be the cause and is the only thing I can come up with as a culprit). No other channels behave like this for me.

(specifics: When this channel is playing live - pressing 'record' does nothing. I can setup to record all episodes of a show for this channel, and it never records anything, and I see nothing in the recorded shows history for it either)
Edited by bobstr - 5/1/13 at 11:16am
post #15819 of 16057
A little fuzzy on the cost of the boxes. Free, or $2, for the cost of the 1st. They'll gladly attach an SD box to your HDtv. An acquaintance of mine spoke via phone to one of the crack Comcast CSRs and was told an HD box would be $10 a month. When she picked it up she was advised the the HD box would be $10 a month, plus $8.75 a month HD service fee. God knows how much it will be when she gets her bill. ...and the HD box is a hunk of junk. Compared to DISH and Directv's equipment the boxes look like something Hasbro turns out in China. I'm just not up to paying Comcast/Hasbro $110 a month to get WeatherScan and HD service on 1 tv. For now Directv is a much better option. If there are any other deserters ... 039-286-589 (via phone# 800-611-6329) will get you $100 off Directv for new subs.
post #15820 of 16057
I was told a similar bizarre story about how to get an HD-capable box of any kind for my Limited Basic subscription. The CSR's simply don't believe me when I say I get several HD channels with Limited Basic.

I recently went to the local (Lynwood, WA) Comcast Service Center to pickup my free cablecard for my new HDHomerun Prime, and I spoke to the rep there about HD DTA's. He said they are testing them out on the East coast in limited numbers.

I would hope they refrain from encrypting Limited Basic in this area until there is a viable low-cost HD box option (although judging from posts on this thread, that didn't appear to stop encryption in Portland).
post #15821 of 16057
Seems ESPN was removed from digital economy. Or at least I can't tune it anymore. This happen to anybody else? Perhaps I was never supposed to happen. It's hard tracking down what channels I'm supposed to have for digital economy.
post #15822 of 16057
Quote:
Originally Posted by newlinux View Post

Seems ESPN was removed from digital economy. Or at least I can't tune it anymore. This happen to anybody else? Perhaps I was never supposed to happen. It's hard tracking down what channels I'm supposed to have for digital economy.

On the last bill I received with a full price list and line-up (8/15/12), ESPN was listed as part of Digital Starter, but not Digital Economy.
post #15823 of 16057
Quote:
Originally Posted by pastiche View Post

Quote:
Originally Posted by newlinux View Post

Seems ESPN was removed from digital economy. Or at least I can't tune it anymore. This happen to anybody else? Perhaps I was never supposed to happen. It's hard tracking down what channels I'm supposed to have for digital economy.

On the last bill I received with a full price list and line-up (8/15/12), ESPN was listed as part of Digital Starter, but not Digital Economy.

ESPN and other over-priced channels are the reason Digital Economy was created.
post #15824 of 16057
Quote:
Originally Posted by pastiche View Post

On the last bill I received with a full price list and line-up (8/15/12), ESPN was listed as part of Digital Starter, but not Digital Economy.

Quote:
Originally Posted by domino92024 View Post

ESPN and other over-priced channels are the reason Digital Economy was created.

Thanks. I must have been receiving it due to some error. In Office Space terms, Comcast must have corrected that "glitch."
post #15825 of 16057
How are you people getting Cable Cards from Comcast in the Seattle area? I recently picked up a Hauppauge WinTV-DCR-2650 and need a cable card for it. I'm looking for the most painless route to get one. Hopefully free as well.

You might be wonder why I went with the Hauppauge instead of the Homerun Prime. Well, it was on sale for $60AR, we currently only have two tuners... so it fits the bill for going to encrypted.
post #15826 of 16057
Quote:
Originally Posted by snokarver View Post

How are you people getting Cable Cards from Comcast in the Seattle area? I recently picked up a Hauppauge WinTV-DCR-2650 and need a cable card for it. I'm looking for the most painless route to get one. Hopefully free as well.

You might be wonder why I went with the Hauppauge instead of the Homerun Prime. Well, it was on sale for $60AR, we currently only have two tuners... so it fits the bill for going to encrypted.

I went to the service center by 130th and Stone Ave N and picked one up, took it home, installed it, called Comcast and got it activated. Done.
post #15827 of 16057
Quote:
Originally Posted by snokarver View Post

How are you people getting Cable Cards from Comcast in the Seattle area? I recently picked up a Hauppauge WinTV-DCR-2650 and need a cable card for it. I'm looking for the most painless route to get one. Hopefully free as well.

You might be wonder why I went with the Hauppauge instead of the Homerun Prime. Well, it was on sale for $60AR, we currently only have two tuners... so it fits the bill for going to encrypted.

What service level are you on? I did the same as the previous poster *but* I don't think they are giving them out to Digital Basic customers yet since they aren't encrypting yet. Your post sounds like you might be a Digital Basic customer. They will have to provide one if you ask once they do encrypt but until then I'm not sure they'll even give you one. When I went to the service center (about 6 months ago) I had just switched via phone from Digital Basic to Digital Starter the day after I got my Ceton card and at the service center the first thing out of the CSR's mouth when I asked for the CableCARD was "we can't give you a card because you're only on Digital Basic". When I pointed out I had Digital Starter that was not yet activated because I didn't have a card, she complied.
post #15828 of 16057
The first one should definitely be free. All you need to do is walk into a Comcast Service Center and ask for one. I've heard they can't/won't mail you one.

If you run into activation troubles like I did, call the 2nd tier Comcast support number at 1-877-761-5015 (number obtained from the SiliconDust cablecard activation forum here. Inevitably, you will most likely be connected to an engineer named Derek, who is one of 2 engineers who actually knows about cablecards (according to the rep who initially took my call).

Based on Internet research, I was prepared for 'issues' activating the card. I did have some issues, but not nearly as bad as some others.

First hurdle was the required Digital Cable Advisor was missing from Extras in Windows Media Center (Win7 x64). Seems to be a common problem. Common solutions like 'start /wait mcupdate -u –nogc' didn't work. I found this guy's blog where he has the direct links to the x86 and x64 versions.

Once I got past that, and was actually able to run the DCA, I called the national 800 number at the 'now activate your card' step. Curiously, the rep never ask me for any info about my card (serial number, device ID, etc.). She put me on hold for a bit, then said I was activated. I *think* everything was OK at that point. However, I had other things to do, so I left it at that.

The next day, when I was looking at things in earnest, things were definitely not OK. Others on the Internet reported similar "I was OK, but then I wasn't" issues due to post-activation firmware or other updates to the card that change one or more of the IDs associated with the card, which then breaks the activation/paring. I'm not sure that happened to me, but in the end, it definitely wasn't working. The card was apparently activated, but not paired (another common problem). I tried http://www.comcast/activate several times to no avail, and eventually called the 800 number again. The rep put me on hold for a while again, tried some things, and when I told her that the activation/paring didn't happen, she gave up. She offered to send a technician out to my house that I would pay for. Even if it was free, I would be reluctant for a tech to come out because there's no way he's going to dig my setup (an HDHomeRun Prime connection to a Windows PC running NextPVR). I would be better off just taking the card back to the Service Center and rolling the dice with another one.

Finally, I found that SiliconDust cablecard activation forum, and called that 2nd tier 877 number. No voicemail maze; a guy just answered. I told him my problem, he gave me a case #, but said he would need to transfer me to Derek. I left Derek a message, and he called me right back. He asked me for all of the identifiers associated with my card. A couple seconds later, the light on my HDHRPrime flashed a couple of times, and then I was successfully activated AND paired.

So, in the end, not too bad, but not as carefree as it could have been.
post #15829 of 16057
Quote:
Originally Posted by newlinux View Post

I went to the service center by 130th and Stone Ave N and picked one up, took it home, installed it, called Comcast and got it activated. Done.

Thanks, that's the location I'd go to. Thanks.
Quote:
Originally Posted by glorpsd View Post

What service level are you on?

Digital Basic. They switched Discovery over to encrypted a couple months back. That is supposed to be on Digital Basic. My wife wants to watch Deadliest Catch smile.gif I'll keep this mind though.
Quote:
Originally Posted by cbdavi19 View Post

If you run into activation troubles like I did, call the 2nd tier Comcast support number at 1-877-761-5015 (number obtained from the SiliconDust cablecard activation forum here. Inevitably, you will most likely be connected to an engineer named Derek, who is one of 2 engineers who actually knows about cablecards (according to the rep who initially took my call). [...]

Great info, thanks much!
post #15830 of 16057
Quote:
Originally Posted by newlinux View Post

I went to the service center by 130th and Stone Ave N and picked one up, took it home, installed it, called Comcast and got it activated. Done.

My experience was similar. I'm on limited basic, I got my card at the same North Seattle Comcast store, and activation/pairing was a non-event. I've seen no charges for my card.
post #15831 of 16057
I was at the Redmond Comcast Store yesterday. For what it's worth, they said we'd be seeing the new X1 DVR in August or September.
post #15832 of 16057
Latest bill insert from Comcast says the following channels will change from East Coast Feed to West Coast Feed on August 10, 2013

668 Discovery HD
669 TLC HD
713 Investigation Discovery HD
271 Investigation Discovery

401 Fox Soccer and 618 Fox Soccer HD are moving to Digital Starter on July 23rd.

Also assorted price changes coming July 1st.
post #15833 of 16057
Anyone have a list of open QAM channels in Seattle? I'll walk through my channels but hoped an existing list was available.
post #15834 of 16057
Quote:
Originally Posted by sastimac View Post

Anyone have a list of open QAM channels in Seattle? I'll walk through my channels but hoped an existing list was available.
Same as it ever was... http://www.silicondust.com/support/channels/
post #15835 of 16057
Quote:
Originally Posted by sastimac View Post

Anyone have a list of open QAM channels in Seattle? I'll walk through my channels but hoped an existing list was available.

Search this thread for posts by pastiche (he keeps us all updated.)
post #15836 of 16057
Quote:
Originally Posted by bigpoppa206 View Post

Search this thread for posts by pastiche

I haven't updated the list I kept since late October. It still contains some useful information that's not on SiliconDust's site, so I haven't removed it from AVS, but it's very much out of date for its orginally intended "tape it to the remote" use. The link for the final update can be found here.
Quote:
Originally Posted by olyteddy View Post

http://www.silicondust.com/support/channels/

That's likely the best source to be found. The main reason I compiled my own listings for many years was that Silicon Dust's listings included details that were of little to no interest to me and omitted details that were important to me (Comcast channel mappings, PSIP mappings, and audio-only channels.) Accuracy of their crowdsourced channel labels was a secondary reason.
post #15837 of 16057
The last few days I have been totally frustrated by Comcast customer service. Over a year ago I gave my son my network modem I purchased separately after I upgraded to triple play. He was attempting to upgrade his service and Comcast figured out the modem still belonged to me and cut off his network. They told him if I called technical support I could get the modem transferred to him. They had all the relevant information and it would be a simple transfer over the phone. I called and after everything seemed to be going smoothly, the phone call was cut off. Second call and providing same information with the warning, "please don't cut me off" the second call was cut off again. Third call, same result. Fourth call..... finally got an CSR who's primary language was English. Informed this time, the only way to transfer equipment was to go into the store. This was Saturday night and my son's network access was cut off. I informed the CSR this was unacceptable and she insisted, this was the only way it could happen. I pointed out that he had this modem for over a year and that this had never been a problem before, why now? Why were we told they could do it over the phone in the previous phone calls? I asked to speak to a supervisor and was told by the CSR I would get the same answer. After at least five minutes on hold the supervisor came on. After rattling off a bunch of what I had just heard, I asked him if my Comcast phone could do a three way conversation. After confirming that, I called my son and 15 minutes later we had the modem transferred, or so I thought. Tonight my son called again on his cell phone to inform me TV and network were now cut off. Another 30 minutes on the phone and it was restored. I spend over an hour and half dealing with incompetent technical support staff that can't even operate a phone properly last night. I believe I was speaking with CSR's on the first three phone calls from Asia.

About two months ago I received an e-mail from Comcast that I had download some inappropriate material over their network. As near as I could tell it was a movie that was copy protected. Since my wife and I had never done this I called. After going through several CSR's and getting nowhere, I finally spoke with a woman who checked my CMAC address on the telephone modem I own. Since it didn't match with the reported address that downloaded the inappropriate material and I didn't have any other modems that belonged to Comcast, we finally figured out Comcast had never changed the ownership of the leased modem I had previously used and it was now in the possession of another party.

Bottom line is if you turn in equipment after purchasing your own make sure they provide you with confirmation you no longer have it in your possession. My son also has been paying for two DTA's he turned in over a year ago that Comcast insists he still has. Given what I pay for Comcast service, I certainly expect better customer support and competent technical support. After all that there was no apology or even some form of restitution just bills with so many entries, it takes an accountant to figure them out. If they confuse you then you won't notice you are being over charged. I have Frontier phone service where I live but no FIOS. My options beyond Comcast are very limited as I live in a heavily treed area where satellite isn't practical. There really needs to be reliable options other than Comcast.
post #15838 of 16057
NOTE: This was intended specifically for Seattle region.

Hi,

This is my first* post. I found the channel numbers for Weather HD and Discovery HD here. AVS seems to be a "content-rich" site which means it runs slow on my old laptop but it looks like a great resource.

Can you direct me to a past forum and/or thread where you customarily post new Comcast/Seattle-Tacoma HD channel numbers when they happen to turn up? I guess I'm posting in the right place.

Disney used to unscramble their analog cable channel as a promotion. Do they ever do that now? What about COURT TV?

Thanks.

* technically my second** post...first attempt failed

** actually it's now my third post...mistakenly started a new thread instead of a reply
post #15839 of 16057
Search for posts from pastiche, who regularly updates QAM channels here.
post #15840 of 16057
Quote:
Originally Posted by BIslander View Post

Search for posts from pastiche, who regularly updates QAM channels here.

Thanks, BIsander. I will start "stalking" pastiche. HSN and QVC really light up their sales people and sets for HDTV. It looks a lot different from SD.
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