Seattle, WA - Comcast - Page 20

Great...thanks. Is this is the best place to get reliable breaking info? The CSR's don't seem to informed.

<-------is a CSR but I work Help Desk takes a little more intelligence than sales which I used to do.

If you could PM me your direct line and email, that would be great

(lol)

Hehe, unfortunately I dont have a direct line ext # but that wouldn't do you any good unfortunately as for email I really cant give out my work email but you are more than welcome to IM me at Djquantum22 through AOL Instant Messenger (when I'm on) or you could email me at jeremycomcast@comcast.net. I've set that up specifically for any questions any of you may want to send me.

Jeremy

Unless you must buy a set right not, it might behoove you to wait just a few months to get a set that is Cable Labs certified. Even if you choose not to get a certified set, the availability of them should drive down the price of non-certified sets like the two you are currently looking at. Read the following thread for more info:

http://www.avsforum.com/avs-vb/showt...hreadid=298086

Hope this may prove helpful.

Thanks Dan....but what do.

Jeremy, I was kidding when I asked for your direct line....but happy to see that you set up an email to help those in need. Do you handle high speed internet questions/issues as well?

Jeremy,

If Channel 100 is "non-encrypted", does it mean that my integrated QAM tuner would pick it up? I have Digital cable but have chosen to wait for a better HD-STB from Comcast before signing up for the HD package. (I am able to pick up all local HD with built-in HD tuner via OTA antenna in my attic........)
I guess what I'm asking is whether Ch.100 is 'QAM in the clear' over cable?

Thanks.

Thats actually what I work help desk for is HSI.

HDNW: As to the question about mariners being unencrypted last time I checked that station is QAM in the clear so you should be able to get it on an integrated tuner. Though I have not researched the integrated tuners enough to know if they have to be authorized on the system to access the QAM material encrypted or not.

One other thing I made a correction to the above channel list, I had INHD as channels 674/675 when they will be 664/665 sorry bout that guys!

Jeremy

I agree unfortunately this isnt a problem on our end but the volume that they transmit at we just pass the signalfrom them. I dont know why they have there audio so loud compared to other channels its quite annoying to me as well but seeing as they rarely show true hd content I dont really watch that channel.

As for you question are you wanting to program the Cable Box Remote?? if so then you can find directions @ http://jeremycomcast.home.comcast.net/manual.pdf

Hope this helps!

Has anyone tried the firwire interface to see if it is active or not? Jeremyfr? Or must it be activated by Comcast?

Babula: the box's in this market do not come with this port even installed on the box so that should answer your question.

We wont see firewire untill the next round of box's ie. the 6000 series more to the point the 6208 will have firewire but from what I've read from Motorola it will only be for expanding hard drive capacity on the box for more recording time other than that I dont know.

Jeremy

Jeremy,
Are there currently any deals running that I can get my broadband and digital cable packaged together for one low price?

Vespa: Honestly that question would be best answered by a salesperson. I dont really keep up on the current promotions that we are offering, I believe right now you can get HSI for 19.99 a month till the end of the year with a $30 mail rebate on install as well as digital classic with HBO for rougly 45 a month through the end of the year at which point hsi would go up to 45.95 and the cable to about 55.00 you'd of course be able to get HDTV with that with access to all HDTV channels except SHOHD for no additional charge.

Since I have both HSI and digital cable (full package) I did not know if there was a package since I am paying a LOT of $$$ each month, and frankly Comcast treats me like I am in Coach when I am paying for a first class ticket.

Jeremyfr, anything we 'civilians' can do to move the CBS and Discovery negotiations along?

Vespa-

I am in the SAME boat, and I couldn't have said it better myself.

Andy

I have one and only one last dying request to Comcast..........

PLEEEEEEEEASE bring back NBATV!!!!!!!!!!!!!!!!!!! It was the ultimate guide to the NBA season pack and shows 24/7 ball. It was the only channel I watched then...poof gone. The station reformatted and went to showing ALL games in HD. Direct and dish picked it up a week later.....that was two years ago now!!!!!!

I've talked to AT$T, Comcast and in-demand in Denver and feel oh so helpless. The last thing I want to do is get a dish just to get this channel, especially with the 5100 just installed.

Jeremy, If you know what's good for ya.....hit the switch and turn it on buddy!!

Hehe Biz have I ever told you about the gigantic room that has millions of switchs in it so that when someone says just flip the switch I run into this arena size room find the appropriate switch and "flip" it hehe I always love that term "flip the switch" if it were only that easy

I am really pleased with the addition of KOMO and KCTS hd channels. (I always look to see what on the hd channels first.)

However I am somewhat disappointed in Comcast's ability or motivation to get new channels quickly. I know that the local stations are at least mostly to blame for this but what about INHD? From what I see in these forums most other Comcast service areas have either had a preview of INHD for the last couple of weeks or were able to participate in today's INHD launch. If Seattle is the third largest market for Comcast, you would think we would be a priority.

I think we still suffer from not being a "real" original Comcast market - we're one of those "former AT&T, former TCI, catch-up" markets.

To a point you're correct but its not that Comcast isn't bustin its you know what to get us up to par, its the fact that AT&T had this market so far behind that its taking tons of work by 100's of people stringing cable and upgrading equipment.

At the start of this year only 40% of our customers could get all channels that we offer and about 30% our HSI service. By years end it will be over 90%. I'd say thats a huge stride in 1 year.

I can understand everyones frustration but at the same time I'd say that we (Comcast) has done exceptionally well so far in trying to get this area to where it needs to be and getting HD content on the air.

I can honestly say that as for INHD launching 2 weeks later here has a lot to do with all the other work that is going on that all rely's on the same depts/equipment/systems. They're trying to get VOD ready for release etc and so they have to fit that with channel launches moving channels around to be more efficient etc its a lot of work.

I'm not trying to attack anyone or anything please dont take this as such just trying to clear up just what all is going on right now.

I assure there is noone in this company that gets to sit on there a** around here.


Jeremy

It feels a lot like being at a banquet where all the other tables are getting served by waiters, but yours is extremely lazy or absent minded, and they don't bring you your prime rib until everyone else has gotten theirs long ago. Some tables may already be done and on to dessert by the time you get your prime rib.

Since both INHD and INHD2 are pretty much the same with staggered schedules, why don't they just put up one of the channels until the bandwidth becomes available? They actually can just do away with FSNHD now and preempt INHD2 for that last Mariners HD game. INHD2 is supposed to be preemptable for local sports broadcasts. They've done away with 4 of the PPV channels, and it looks like 830 is on it's way out. How many more do they need to get rid of to get INHD on?

Its not worth doing one HD channel because you can fit 2 into the same amount for bandwidth of 1 analog channel. Plus I'm sure that Comcast has a contract with InHD where both channels have to go up at the same time.....Be patient as Jeremy said Seattle and many other non-classic Comcast systems were waaay behind as far as plant upgrades go.

Its not that easy just to remove and add channels. If there is a channel that is on your line-up now there is most likely a contract with that broadcaster to have that channel in your line-up. If they are moving channels now, they are getting prepared to launch the channels you want....Be patient......HD is still considered new technology.....

Jeremy, I appreciate all of your Comcast updates! Although I am firmly using OTA, I still look forward to some things not available OTA, such as INHD.

I'm quite excited about INHD & INHD2 myself looks like they are going to have some great content right off the bat.

Does anybody know if Comcast is in serious negotiations with Bravo HD+? I could watch West Wing reruns in HD every night. Also, it sounds like Bravo HD+ will have a lot of HD coverage of the Olympics next summer.

Jhachey: Honestly I wish I had an answer for that but for a channel like bravo that would be negotiated on a national level and those negotians are kept alot more secret than a local negotiation for a local HD feed.

I wish I had a more clear answer for you. Honestly I think Comcast will try to get as many HD feeds as they can. We all know HD is gonna be a make or break thing for a lot of content providers and content suppliers. Comcast is the absolute largest cableco's in the nation and has a lot of swing when it comes to negotiations with providers.

If I hear anything I'll let you guy's know

Jeremy

Is it true that you can only get one HDTV box? I have HD capable tv's upstairs and downstairs and I really don't want to switch boxes everytime someone comes over.

Thanks...Steve

I've got two boxes - one for each of my HDTVs.