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Chicago, IL - Comcast - Page 40

post #1171 of 10824
Quote:


Originally posted by vj9999
do you still have 7.07 firmware? I haven't had any luck connecting it to my PC with firewire. It seems to need 7.10 firmware.

I checked last night and it was still 7.07. I'll see if I can get one of my PCs hooked up this weekend.
post #1172 of 10824
Quote:


Originally posted by timdgibson
Heck, just having 7.07 would be nice. Here in Wheeling we're still on 5.03

Do you have the 5100 box? I checked the firmware in my 5100 just before the cable guy swapped it out, and it was still 5.03. I checked the 6200 right after all the cables were connected and it was 7.07.
post #1173 of 10824
Quote:


Originally posted by FSugino
Do you have the 5100 box? I checked the firmware in my 5100 just before the cable guy swapped it out, and it was still 5.03. I checked the 6200 right after all the cables were connected and it was 7.07.

Yeah I still have 5100. I was figuring I'd wait until the FW was updated before I switch; I guess it works the other way around.

Or I might wait until the 6208 comes out, even if it's going to be awhile. I've had no problems.


tim
post #1174 of 10824
Hey guys,

Just got my HD a week ago in River Forest/Oak Park area (just in time for Duke vs Uconn). The installer actually brought me a new 6200 (without my asking, as I hadn't a clue at the time anyways). I appear to be getting all the broadcasting I should, including WGN. I haven't checked the firmware version and am unaware if the dvi is active yet. Quite happy altogether so far though.

Craig
post #1175 of 10824
Quote:


Originally posted by timdgibson
Or I might wait until the 6208 comes out, even if it's going to be awhile. I've had no problems.

Yeah, that was my original plan, too - wait for the HD PVR. But I finally got tired of waiting, and besides now I want the dual tuner version. In the meantime I finally got a D-VHS box and I needed to swap out the 5100 to get working FireWire ports, so I went ahead and took the plunge. I'm happy I did and can recommend it to anyone who has a D-VHS deck.
post #1176 of 10824
My last post had me hanging up on a Comcast rep whom I had called to schedule a box replacement for my 5100 which had been freezing up regularly.

I had planned on rescheduling sometime soon (never did call back)...well...I'm out back this morning doing some yard work when a Comcast truck pulls up out front of my house. He told me he was here because I had a cable box that was on the fritz.

This is true, but I sure didn't reschedule

Long story short...I have a new HD box.

How do I find out which box he installed? I don't see any model numbers on it. I check the info using the remote and it seems the box is running firmware 7.07...this wouldn't tell me which box he installed would it?

The box does not look any different than the last one I had in here which I'm assuming was the 5100.

Tom

Update...a little closer look at the box and I DO see a model #6200...firmware 7.07
post #1177 of 10824
I got my 6200 today as well. Just called for it last night! This is replacing a 5100 box with older firnware. I was relieved to see that the 6200 firmware is 7.07. I have confirmed that dvi is active, although I get a small HD picture on my screen. Played with it just a little and couldn't figure how to expand it. Not too worried about it, since I don't plan to use the dvi port for HD.

I do plan on getting a DVHS deck now. I'm assuming that since the firmware is 7.07, and dvi is active, firewire is too. Is that a valid assumption? I don't have any way of testing the ports. Does anybody have 7.07 and inactive firewire ports?

The installer was really impressed with my knowledge of the box and of my tv. He says he goes to so many homes where people have no clue about the equipment they have, and have no clue about how to use what he's installing. Must be frustrating for him. So, with great irony, I was the one to show him that the dvi port was active. He was very surprised, and wondered why Comcast never told him about it. He said I'd be a great troubleshooter for them. Kinda scary. He didn't know anything about firewire, and asked me to show him the ports.

I do love Comcast for the most part. We have broadband and phone service through them, and both have been wonderful. Just wish they would keep cable cs reps and installers more informed. It's a ridiculous when the customer knows more than they do.
post #1178 of 10824
yeah some of the comcast installers know nothing, i can only imagine the number of ppl who think they are watching HD but have a box hooked up wrong because the installers dont know what they are doing, but hey im sure they are getting better, anyhow i think i may have to suddenly find a problem with my 5100 so i can get a 6200 without paying an install fee
post #1179 of 10824
Quote:


Originally posted by LaxStar18
i can only imagine the number of ppl who think they are watching HD but have a box hooked up wrong because the installers dont know what they are doing,


My Father-In-Law

At least until we went over to their place for Thanksgiving dinner and I sat down to watch some football...let's just say he was more than pleasantly surprised at the picture after I fixed things up.
post #1180 of 10824
Quote:


Originally posted by Hopeless
I do plan on getting a DVHS deck now. I'm assuming that since the firmware is 7.07, and dvi is active, firewire is too. Is that a valid assumption? I don't have any way of testing the ports. Does anybody have 7.07 and inactive firewire ports?

I think 7.07 is the magic firmware number. If you have 7.07, then the FireWire ports should be active. At least that seems to be the concensus of all the messages I've read on the subject.
post #1181 of 10824
Quote:


Originally posted by kippjones
Yes, swap for the 6200. I have been recording away for almost a month now. Its great.


Hi Kipp,

You have similar Mits equipment, so I'm wondering if you can answer this question for me. How do you get the Mits D-VHS to record a sub-channel when scheduling an OTA recording? I came across this problem while trying to record WTTW's SD signal on 11.02. You can only select 11 as the channel, and it always goes to 11.01.

Any tips?

Thanks,

- Frank
post #1182 of 10824
Quick question...

I currently get Comcast HSI servive without any of the cable TV services. I do notice that I get the basic cable stations anyhow (2-99). If I were to get a HD Digital cable box (like the 5100), can I just hook it up and automatically get those HD channels? Or is it like the DirecTV sat boxes where they all have unique access cards and activation? Sorry if this is a really stupid question, but I'm not too familiar with the cable feed. I love my OTA and DirecTV HD, but I may move soon to an area where my dish won't work well due to trees in the way, but Comcast offerings are available.
post #1183 of 10824
There's no card like DTV. Basically, they install the 6200 (or 5100), they make a phone call, and you have HD.
post #1184 of 10824
DMK1974........I am in LITH and am wondering how the PQ of your OTA HD stuff is with the Winegard in the attic?

thanks
post #1185 of 10824
Gov,

I get great signal strength and PQ on all of the Chicago DT OTA stations. I don't recall the analong OTA quality exactly, but I know the digital was as good as it gets (better than my DirecTV locals quality). WBBM-DT is the hardest to get, but since they juiced up the antenna 6 months ago or so, it's been great...only occasional blips.

I had that antenna professionally installed in March 03 which cost me $350. But I have to say it was done very well and I am very happy with it.
post #1186 of 10824
Quote:


Originally posted by FSugino
By the way, does anyone know of a local store that sells D-VHS tapes? None of the places around here carry them, and I finally wound up ordering blanks from eCost and a head cleaner from Best Buy online.

Glad to hear of all your success. Order from Tapewarehouse.com . Excellent prices and quick delivery. Good selection of product too. Locally, BB and Tweeter sells D-VHS but at crazy prices. Look into the Fuji S-VHS tapes as a D-VHS substitute. Just drill the hole and its a D-VHS alternative.
post #1187 of 10824
Quote:


Originally posted by Hopeless
The installer was really impressed with my knowledge of the box and of my tv. He says he goes to so many homes where people have no clue about the equipment they have, and have no clue about how to use what he's installing. Must be frustrating for him. So, with great irony, I was the one to show him that the dvi port was active. He was very surprised, and wondered why Comcast never told him about it. He said I'd be a great troubleshooter for them. Kinda scary. He didn't know anything about firewire, and asked me to show him the ports.

I hear ya, believe it or not, the Tweeter and Comcast service departments call me for technical support on advanced installs. I am considering starting a consulting business to support these companies. BTW, this is no BS.
post #1188 of 10824
Quote:


Originally posted by FSugino
Hi Kipp,

You have similar Mits equipment, so I'm wondering if you can answer this question for me. How do you get the Mits D-VHS to record a sub-channel when scheduling an OTA recording? I came across this problem while trying to record WTTW's SD signal on 11.02. You can only select 11 as the channel, and it always goes to 11.01.

Any tips?

Thanks,

- Frank

Frank,
you cannot. The tuner in your 65869 sends out the whole stream (11.1 and 11.2). Upon playback you need to use the either the guide button or channel up and down to view the sub-channel you want. The Moto 6200 only sends out the sub-channel you want to record so with the 6200, you can specify which sub-channel to record.

A good example is that if you connect cable to your 65869 and try to record a 256QAM in the clear channel, it will record, but playback will be pixelized because you recorded a signal that exceeds the 28.8 mbps of the D-VHS deck. (A 256QAM signal is around 38 mbps) I have told Mits about this and hopefully they will modify their tuner in future sets, otherwise their next generation cablecard sets will be useless for recording. I have a feeling they will make the necessary adjustments for their '05 line.
post #1189 of 10824
i got a 6200 around mid-March. it had the DVI and firewire ports but the firmware was still 5.03 so those ports were inactive. i was hoping that the firmware would be updated eventually. well, i was surprised to read a couple days ago FSugino getting a 6200 with firmware 7.07 and he's in the same area as me. i immediately called Comcast to replace my box and was lucky to get an appointment that same afternoon! i gathered from the installer that the firmware is being updated all around and that there were 800 more to go before they get to my box. he wasn't quite sure how many boxes were being "hit" each day... anyway, we couldn't wait for that so he just replaced my box with a new one that already had firmware 7.07. so for all those who have the 6200 with firmware 5.03 still, you should be getting an update soon. if you can't wait, you can ask for a replacement and the replacement should have the updated firmware already. now i can record Comcast's HDTV channels using my JVC D-VHS. it's a crude setup but at least I can sit back and let things shake up between the DVRs from Comcast, DirecTV, and Voom first and decide which one will work best for me.
post #1190 of 10824
I am curious if you can have more than 1 HD box in the same household? I already have a HD box on the main TV in the family room and am about to purchase a 32" HD-capable for the master bedroom. Problem or no big deal?
post #1191 of 10824
Any news on the VOD deployment?
post #1192 of 10824
Interestingly, my LG 3410A picked up the WGN cable HD feed of the baseball game today even though I'm in an area where HDTV is "not yet available".

Wish I would accidentally get the other local stations via cable, too.
post #1193 of 10824
Quote:


Originally posted by mlx52
Any news on the VOD deployment?

Funny you should mention this...

So I'm sitting here watching Solaris on HBO-HD when BLAM! - my Mot6200 box hiccups and starts going through a reset routine unlike any I've seen before. After showing a couple of cryptic letter combinations on the front panel, it eventually settles on "d1" with the left-most LED creating a spinning pattern. That part I remember from the first time I got a hi-def cable box. After ten minutes or so, the display goes blank, Solaris reappears on my TV... and then BLAM! The box resets again.

After two more cycles, the box finally comes back to life and stays that way. I check the diagnostic screens to see if the firmware got updates. Nope, it's still 7.07. But I do notice something completely different when I press the MENU button on my remote. Instead of seeing the usual full screen menu, a smaller menu appears in the upper left of the screen.




Unfortunately, selecting On Demand brings up the following screen.





Then again, this did just get turned on here, so I'll give it another try in a few hours (or tomorrow). I'll post an update if/when I can get VOD actually working.
post #1194 of 10824
Quote:


Originally posted by jvos
I am curious if you can have more than 1 HD box in the same household? I already have a HD box on the main TV in the family room and am about to purchase a 32" HD-capable for the master bedroom. Problem or no big deal?

Yes, I have 2.
post #1195 of 10824
Quote:


Originally posted by kippjones
Frank,
you cannot. The tuner in your 65869 sends out the whole stream (11.1 and 11.2). Upon playback you need to use the either the guide button or channel up and down to view the sub-channel you want. The Moto 6200 only sends out the sub-channel you want to record so with the 6200, you can specify which sub-channel to record.

Thanks for the reply. I've only got the FireWire hooked up on the D-VHS deck right now, so I can't see any of its menus. When I have time later I'll hook up a coax connection to the TV so I can properly configure it.
post #1196 of 10824
any more info on that VOD? im very courious to know if its working and whether or not it was worth the wait, hopefully we will get it soon over here in northbrook
post #1197 of 10824
No change this morning. I just checked and I'm still getting that same error message.

Comcast is supposed to call me tonight to troubleshoot.
post #1198 of 10824
Good news / bad news time:

The good news: Video on Demand is now up and running on my cable box.

The bad news: No HD content.

If you saw my previous post, clicking on the On Demand button brings up a screen where you can choose from the following categories:
  • Movies
  • HBO-SHO-Starz
  • Kids & Teens
  • Sports
  • Cable Favorites
  • Lifestyle
  • News & Info
  • Saved Programs
  • The Cutting Edge
  • Music

The Movies section has about 120 movies broken down into several categories including Widescreen-Dolby. Older movies are $2.95 and good for 24 hours; newer releases are $3.95 for the same amount of time.

The HBO-SHO-Starz section contains movies from those channels (as well as The Movie Channel and Cinemax). These are free (I'm assuming if you subscribe to them) and include movies, series, and specials. For example, you can go and watch every Sopranos episode that aired so far this season.

There's a pretty slick feature where you can pause, rewind, fast forward, or stop a video. If you pause or stop a movie and turn off the set, you can come back later and resume it by going to the Saved Programs section.

All in all, VOD is an interesting new feature. Anyone else have this suddenly pop up on their system?
post #1199 of 10824
Screenshots?
post #1200 of 10824
I wasn't going to take more screenshots because there are just too many menus to go through - you can literally dig down seven or eight levels in some of the sections.

Since you asked, and because there may be a few curious people who want to see what's in store, I took a few representative shots.

This first picture is the top menu that appears when you select the On Demand option in the menu. That picture in the top is actually a little Entertainment Tonight style video preview. Since the same video loop plays every time you enter this screen, you're going to get bored by it pretty quickly.



This second screen is the Cable Favorites area. Some of the popular programs that appear on those cable channels are available for viewing. Unfortunately, The Daily Show is not listed under Comedy Central.



If you dig into the HBO section, one of the sub-items is HBO Series. This screenshot lists some of the shows available. You can scroll down the screen for more shows.

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