Originally posted by IMRadioactive
Greetings...I have Comcast Digital in the NW burbs and I see Channels 185-191 are assigned for HDTV Channels (CBS, NBC, ABC, PBS, Discovery, HBO, Showtime)...the only one I get anything on is the ABC Channel and that's only audio from WLS-TV.
I'm not sure what the deal is with these channels...the screen tells me "This channel should be available shortly"...not one that says I have to pay extra for it. But then, knowing the cable companies, I'm sure extra service means extra charge.
Any info would be welcome.
Pardon me if I am too remedial, but it always pays to start with the most basic questions. There is no extra charge for HD channels, but there is a $5.00 per month charge for the High Definition Cable Box. Based on yuor original quote I am guessing that you only have Digital cable, not High Definition cable.
Here is a checklist which may help you:
1. Do you have a High Definition Television? The HD channels will not work on an analog TV.
2. Comcast Digital Cable is not High Definition cable, which cable box do you have? The digital cable box is dark gray, the HD box is silver.
3. If you have the HD box, and an HDTV, how is it connected to your television, with a single co-axial cable, or with a Red, Blue, and Green RCA type cable called a component video cable.
4. If you have the component video cable, and and HDTV, and the silver HD box, which input are you watching on your TV. It needs to be set to the component video input.
Check all these things. If they all check out, then the installer did not initialize the box correctly. Call a CSR and they can straighten it out.