Thanks to all of you AVS folks who have trained some of our local Comcast CSR's!
The girlfriend got a new HDTV Saturday, so I called Comcast for her. She has Comcast extended basic which is built in to her condo assessments. I asked the CSR (Marcus) for the DVR as an additional service. He immediately said OK, that the DVR would arrive Tuesday, would include reception of the local HD channels, and the total monthly charges for the girlfriend would be $9.99. No baloney about having to get a digital package.
I had been ready for several aggravating calls, but instead had instant success on the FIRST call. Amazing.
A toast to all those who have gone before...