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Chicago, IL - Comcast - Page 34

post #991 of 10823
Quote:


Originally posted by seanb61
I am at montana and racine one block north of fullerton and two blocks from lincoln, i can get comcast hdtv and i have it, until saturday when my voom system gets installed. Any in the lincoln park area have problem getting wbbm via antenna?

Being on the near north (I'm near Armitage and Halsted) I get a strong signal for all stations via antenna. There seems to be a lot of multipath (radio signal bouncing around) for CBS especially which sometimes flummoxes my AccessDTV PC card, but my DTC-100 receiver is fine and if your equipment is newer it should do fine.
post #992 of 10823
I belive that you can turn the message indicator off by going to Menu->Setup->Guide and setting Message option to "Off"
post #993 of 10823
Quote:


Originally posted by radarblip
Your are so right! You could be a Comcast CSR.

Hey. I help you and you go on offending me Just kidding of course. Glad I helped.
post #994 of 10823
3 words to solve your problem.... Black electrical tape?
post #995 of 10823
Quote:


Originally posted by PhillyC
kipp,

Don't hurt your brain figuring. Comcast uses a different logic that we folks here on earth cannot comprehend.

Thanks Phil.
post #996 of 10823
Has anyone's INHD1 & 2 go out? Neither of them are working for me. I have a message stating: "This channel should me available shortly."

Thanks.
post #997 of 10823
My INHD's have been fine but my HBOHD and SHOHD have been out all day.

b
post #998 of 10823
Quote:
Originally posted by SamR.
Has anyone's INHD1 & 2 go out? Neither of them are working for me. I have a message stating: "This channel should me available shortly."

Nope, all HD channels are fine here.
post #999 of 10823
my INHD channels have been out since last night btw
post #1000 of 10823
Yeh I'm having the same problems with INHD and INHD2. The CSRs are telling me they are removing these channels to make room for new channels and content. I think they're full of @@it but I went all the way to the manager and got the same story any ideas?
post #1001 of 10823
i have a feeling the problem's with the satellite transmission of the INHD channels and not that they're removing them from the system
post #1002 of 10823
Quote:
Originally posted by torrys
Yeh I'm having the same problems with INHD and INHD2. The CSRs are telling me they are removing these channels to make room for new channels and content. I think they're full of @@it but I went all the way to the manager and got the same story any ideas?

I have no problems with INHDs. What they were probably saying (and there goes their misunderstanding and lack of knowledge what INHD is) that they will be removing IN demand PPV channels. If I remember correctly, a lot of systems that hhave been adding VOD have removed most of their PPV channels.
post #1003 of 10823
I apologize if this has been asked in this long thread but, in skimming through it, I see that HD is available in Palatine. However, when I check availability for my address on the comcast page, I get a "give us your email address and we'll notify you when HD is available in your area". What gives?

Also, can someone please give me a rough rundown of the HD packages/channels available?
post #1004 of 10823
Quote:
Originally posted by Jacktheg
I have my new 6200 installed. Were there any Dolby 5.1 shows last night? All I am getting is basic Dolby Digital 2/0. I have an optical cable hooked up to my receiver, but no 5.1. Not on INHD, or CBS or ABC, etc.

I thought CBS was doing 5.1 for their HD shows. Any ideas?

Thanks,

Jack

CBS only does Dolby 5.1 sound audio for live events like the Grammy's Award Show last month.

CBS is in the process of upgrading the Equiptment at the studio to do 5.1 audio in the future
post #1005 of 10823
Hi everyone. I just got my Comcast HD Box installed yesterday. I'm ruined now, i can't watch dvd or sd anymore.

Stupid ignorant question that's driving me crazy. How can i tell if i have the 6200 vs the 5100? On motorolas website i couldn't tell the difference by just looking at the pictures. I know my box that was installed has a dvi conncection and the firmware says 7.07. Is this the 6200(crosses his fingers)? Thanks.
post #1006 of 10823
Quote:
Originally posted by epsilon
I apologize if this has been asked in this long thread but, in skimming through it, I see that HD is available in Palatine. However, when I check availability for my address on the comcast page, I get a "give us your email address and we'll notify you when HD is available in your area". What gives?

The Comcast web site isn't always up to date, so you'll have to call and speak to someone.

Now this may sound a little goofy, but trust me on this...

Call Comcast and ask if HD service is available for your address. Once you get an answer, hang up and do it again - speaking to a different agent. And again. After getting burned a couple of times by uninformed call agents, I've gotten into the habit of double and triple-checking inquiries. You may not be totally convinced that you got the right answer, but at least your confidence is raised a bit if you get the same answer every time.
post #1007 of 10823
Epsilon, don't know if this will be of any help but I'm near Palatine Rd. & Plum Grove Rd. and I get HD from Comcast.

Dan


Quote:
Originally posted by epsilon
I apologize if this has been asked in this long thread but, in skimming through it, I see that HD is available in Palatine. However, when I check availability for my address on the comcast page, I get a "give us your email address and we'll notify you when HD is available in your area". What gives?

Also, can someone please give me a rough rundown of the HD packages/channels available?
post #1008 of 10823
Epsilon,
There may be a few areas in Palatine where the necessary upgrades have not been completed. I'm near Hicks and Dundee and have had it since the fall of last year.
Bill M.
post #1009 of 10823
Quote:
Originally posted by Iwgmr
Hi everyone. I just got my Comcast HD Box installed yesterday. I'm ruined now, i can't watch dvd or sd anymore.

Stupid ignorant question that's driving me crazy. How can i tell if i have the 6200 vs the 5100? On motorolas website i couldn't tell the difference by just looking at the pictures. I know my box that was installed has a dvi conncection and the firmware says 7.07. Is this the 6200(crosses his fingers)? Thanks.

If you have a DVI connection, you must likely have the 6200. The easiest way to tell is to look at the tag on the underside of the box. It should give you the model number.

Mike.
post #1010 of 10823
DVI up in Tinley Park? I got a DVI cable over the weekend because I was under the impression that it was enabled. Hooked it up and got the dreaded blue screen. Any ideas? There is no menu to go into on the Mits you just hook it up.
post #1011 of 10823
Thanks for all the replies. I suspect that it is available, since my neighborhood was one of the first to install fiber (for internet) many years ago (I live next to Palatine HS). If customer support has trouble giving me a simple yes or no answer, I dread to ask them what HD packages are available... I'm really only intersted in locals (CBS specifically), since I can get the rest of the channels OTA. I hope I don't have to get the digital package as well.
post #1012 of 10823
Check out www.voom.com
post #1013 of 10823
If all you want are the local HD channels, all you need is basic analog cable and an HD set top box. Basic analog cable will run you about $12/month and the rental fee for the box something like $6/month.

Dan
post #1014 of 10823
Thank you much. That price is very reasonable and the package sounds like the ideal solution for me.

As for Voom, I've toyed with the idea but don't really want to add yet another dish to my roof, since I need to keep E* for the international programming (and their HD package is not too shabby either).
post #1015 of 10823
Thank you for your replies. I checked the bottom of the box(before i was checking the back and front) and it says 6200. Thank god!!! I was happy with the picture and everything about it, but when i heard that some people were still getting 5100, i feared the worst. I'm the kind of person who has to have the latest and greatest. Having the 5100 would have drove me crazy.
post #1016 of 10823
I just called Comcast for an update on Video On Demand for Chicagoland. He said they are rolling it out in Barrington/Mount Prospect (North Burbs) in mid-March, and then every 2 months in the other 3 areas of Chicago (West Burbs, South Burbs, and City of Chicago). He's not sure of the order with who is getting it next after the north burbs...hopefully the city! I really thought they were closer than that in rolling it out here. This would've been a nice substitute to tide us over until the DVR comes out. He said DVR is scheduled for mid-summer release for Chicago. sigh...

In September is the release of the Sony DHG-HDD200 with CableCARD. Features: DVR; records standard and high-definition programming; CableCARD compatible; electronic programming guide; HDMI and DVI output; aspect-ratio control; optical digital audio output; Dolby Digital 5.1 recording and playback; USB ports; Memory Stick Pro slot; The same as the HDD100 but with double the capacity: 250 hours of standard-definition programming or 25 hours of HDTV. All for the bargain basement price of $800.
post #1017 of 10823
Being new to VOD services, will I be able to access VOD content through my existing DCT-2000 boxes, as well as my 6200.

Thanks
post #1018 of 10823
From reading reports fromother areas that have VOD, I believe that VOD should be available with any digital STB from Comcast (2000,5200,6200).
post #1019 of 10823
I currently have the 5100. I called Comcast last night and told them I had issues with the digital output to my receiver (I do, my Denon 3200 won't read the input from the 5100). She scheduled me for a new box Saturday. Do I need to worry that they will bring a 5100? Or are they only doing 6200 boxes now?
I told her I wanted the newer boxes, but I'm sure she didn't pay attention to that.
post #1020 of 10823
jsjames

I would recommend a follow up phone call to tech support to confirm that your request is part of the job order, though according to the tech I had 2 weeks ago in Buffalo Grove, they are installing 6200's and the DVI connection is active.

Vince
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