As posted at www.hot-deals.org
Problem with purchasing Western Digital hard drives from BestBuy: I heard there is an issue with Western Digital hard drives sold by BestBuy. There have been a number of customers who reportedly had received incorrect drives in the box, such as bad Seagate, Quantum, and Maxtor drives. If you purchase a Western Digital drive at BestBuy be sure to open the box and compare the serial number with the one written on the box with the one on the drive, even if the box is shrink wrapped. Also the drive should be packed in a static bag with foam padding securing the drive in the box. This problem is occuring either at the distributor level or at the local store level, however it has not been linked to one specific BestBuy location. At this time, Western Digital has acknologed this issue because they have received numerous complaints from BestBuy customers. Western Digital Corp is currently checking serial numbers and investigating BestBuy's sale of their drives. BestBuy corporate refused assistance to a Hot Deals Club visitor who purchased one of the Western Digital drives that turned out to be a used old hard drive. BestBuy has not yet commented on whether any problem exists in their sale of Western Digital hard drives. Note that it is currently unknown whether the problem lies with BestBuy or with Western Digital, but with several complaints received by me, I do believe there is a problem.