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5040 Cancellation Issues (was: Refurb 5040 + Lifetime: $329) - Page 3  

post #61 of 632
http://www.**************/redirect/bounce.php?http://www.sonicblue.com/shop/promo....ocode=FF49JR75

got me a 15% off the sub-total, but got charged $12 S&H (CA), and $21.74 (tax in CA) for a total of $314.23

Still an awesome deal, but not as great as the deal that brought me my ShowStopper.
post #62 of 632
ablang
Thanks now that's what I'm talking about. ;)

There is a guy that knows how to post a link to a deal
post #63 of 632
Sheesh, this really sucks. I already placed an order last night at the $329 price. Talk about buyer's remorse! Wonder if I should order a second unit, and then call in on Tuesday and cancel the first?
post #64 of 632
$292.49 sweet!
post #65 of 632
rcreplay
You got that right
post #66 of 632
Quote:
Originally posted by jliem
Sheesh, this really sucks. I already placed an order last night at the $329 price. Talk about buyer's remorse! Wonder if I should order a second unit, and then call in on Tuesday and cancel the first?
You wonder ? :D

Ok you keep wondering ;)
post #67 of 632
Must resist... don't spend money... won't work with my 4508 yet...

:( :rolleyes: :o :eek:

$292.49 and backordered. My wife will kill me...

:D
post #68 of 632
if i waited 2 week! 2 for $84 :) 1st was $190
post #69 of 632
how are you getting one for $42?
post #70 of 632
$292 - $250(activation) = $42 for the unit
post #71 of 632
interesting way to look at it. the way i see it i'm still out the $292. using your math next week they will be paying you $8 to take the unit off their hands. $292 - $300(activation) = -$8. :)
post #72 of 632
Quote:
Originally posted by broadwayblue
interesting way to look at it. the way i see it i'm still out the $292. using your math next week they will be paying you $8 to take the unit off their hands. $292 - $300(activation) = -$8. :)
Nah, he's just comparing apples to apples pricing. The $190 was
probably BestBuy unit-only pricing. Either he could have added $250 to
$190 and compared to $292, or subtracted $250 from $292 to get the unit
price w/o activation.
post #73 of 632
For those of you who have ordered two units.. have you taken a look at the order number? If they are using sequential numbers... they just about had 1500 orders in 36 hours.
post #74 of 632
Ghoul,
I think the number of orders will turn out to be higher than that. Possibly much higher. The deal has hit most of the major bargain sites and has been Slashdotted too. This deal has generated a lot of positive buzz about ReplayTV, which is a good thing.

The question now is whether they can maintain the positivity or will they cause it to turn negative... One concern I've seen expressed is whether SB really has that many refurbished units; and if they don't will they cancel or send out new units instead? I can tell you what I'd do: take the sure money and ship whatever product you have (be sure to put 5.0 software on it or at least put these units on the short list to get it). Doing so would avoid alienating many new purchasers and increase the RTV user base by what I think will be a significant percentage given its relatively small size currently.
post #75 of 632
And the number of units sold will be higher than # refurb 5040 orders due
to multiple units on some orders.
post #76 of 632
I also could not get past the $$$ activation fee - it kept me from upgrading from my Panny 2000 - which I love. The only thing that pushed me to buy was the increase in activation come June. So just today, on a whim I purchased a shelf model 5040 from CC - less than two hours ago - I bought the $55 / 3 year warranty, which I usually skip - but the recent threads regarding returning a broken item to the store 3 years later and getting a new model was a pretty good incentive. The kid at the store recommended it for that reason and even suggested not buying the lifetime activation - since CC won't refund that - that topic was also another recent thread.

I stopped into work for a few hours after my shopping spree - I spent a lot of money today (I also picked up the $59 WD 120 gig HD 8 meg cache from Omax and a bunch of other rebate intensive purchases - including the Cendyne DVD+RW burner). Anyway, I just stopped by the forum and found this - I am so excited. What a great surprise. Now on my way home from work, I'm returning the CC purchase. My only dilemma is . . . am I going to kick myself if I don't buy two. When I bought my Panny, way back when, it was on sale for $200.00 and had a rebate and I kick myself everyday for not buying the second shelf model. I have no idea what I was thinking. You can barely buy a used one on ebay for that price.

Question: Does anyone know if Replay offers any kind of extended warranty? I'd happily pay for that security.

-em
post #77 of 632
is there any way we can tell if the unit is new or referbed when they arrive(assuming that will even happen)?
post #78 of 632
Quote:
Originally posted by emmarie
Now on my way home from work, I'm returning the CC purchase.
CC gives you 30 days to return the unit, if you order through SB deal,
why don't you wait till your unit arrives before returning it. Saves you
the hassle if they run out of units.
post #79 of 632
Quote:
Originally posted by tonytapes
is there any way we can tell if the unit is new or referbed when they arrive(assuming that will even happen)?
No way of knowing that until people start getting them. which will not be for a few days after the 29th of May. Question, Why do you care ? refurbished units does not mean worst off then new units. And at this deal price I don't really care. :p
post #80 of 632
guys

have orders 1 rtv with out 15% $329
then 1 with 15%....

ill will call monday to stop 1st one if any one want it PM me

can i wait to see if get 15% then send back 1st rtv how you guys think ill play this out call monday or wait for 15% be sent
post #81 of 632
What is the SONICblue Return Policy?
SONICblue has a 30-day satisfaction return policy. If you are not completely satisfied with your purchase, simply return the product and SONICblue will refund the purchase price of your product within 30-days of purchase.
*SONICblue's 30-day return policy goes into effect on the date of the shipment invoice. Shipping fees are non-refundable. This policy applies only to purchases made directly from SONICblue and assumes that the product is returned in like new condition.

How do I return my product?
If for some reason you need to return your product, please contact a customer service representative at 800-468-5846. All product returns must be authorized by a SONICblue representative and must include a return merchandise authorization (RMA). Products returned to SONICblue without an RMA will be returned to the sender.
post #82 of 632
I already have 2 5040's but still having to try very, very hard to not to jump on this - I don't think we'll see prices this low for a while.
post #83 of 632
I sure wouldn't worry about ordering.

On another bargain forum people have been ordering up to 10 at a time (some to resell on eBay) and somebody tracking the order numbers reports that 500 was passed a LONG TIME AGO.

If Replay has over 500 refrubished units to sell at rock bottom prices we're all in more trouble than we already believe we are in.

I would suspect when Replay gets their act together on Tuesday there will a mass mailing of "Sorry, Order Canceled."
post #84 of 632
Quote:
Originally posted by I_W

I would suspect when Replay gets their act together on Tuesday there will a mass mailing of "Sorry, Order Canceled."


I also will not be surprise to see most if not ALL of them 15% off coupons orders being Canceled. That price is just to low to believe. And with people going over the top, make big others for later sell on ebay. will be the straw that broke the Camels back on this deal. ahhh, I did order one just in case ;)
post #85 of 632
Quote:
Originally posted by jones07
No way of knowing that until people start getting them. which will not be for a few days after the 29th of May. Question, Why do you care ? refurbished units does not mean worst off then new units. And at this deal price I don't really care. :p
believe me, i wouldn't of jumped on this deal if i had a problem with refurbed units. i was just curious because imagine how much happier it would make you when you realize you paid so little for a brand new unit, thats all. :)
post #86 of 632
Comment from Lyndon on FW thread:

http://www.**************/forums/mess...hreadid=184765

Quote:
Orders can be cancelled automatically if they fail fraud check. This might be due to some discrepancy in your billing information and what the credit verification system gets. Orders don't get cancelled automatically for lack of inventory. Please don't flood customer service will calls on Tuesday about your backordered email.

Nothing's going to ship until 5/29. Please be patient. Thanks.

Lyndon
post #87 of 632
DONE!

(If my wife asks, I'm saying I don't know why they sent me another Replay unit! Then I'll blame it on LizardBoy!).
post #88 of 632
Quote:
Originally posted by plyons10
DONE!

(If my wife asks, I'm saying I don't know why they sent me another Replay unit! Then I'll blame it on LizardBoy!).
as long as i can blame the the one i ordered on you
post #89 of 632
I just ordered one. Hope i don't get a cancellation email tomorrow.
What about this 15% coupon? Can i apply it to my order? If so, where can i find it?
Thanks much
post #90 of 632
I found the coupon info....


http://www.sonicblue.com/friendsfamily/default.asp

Put CISCO in the "friend" box.
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