Originally Posted by justalurker
Are you serious?
Defending station actions in public on an open internet forum is not a good idea - especially if your answers will not satisfy those individuals. Answering the phone or via postal or email would be a better way to respond. No station is under ANY obligation to answer to you on this forum or any other. The only requirement is that if you do send them a letter or comment directly they need to put it in their public file. They can send you a "thank you for your comments" email or postcard with no real answer if they like. The station doesn't answer to you!
It isn't a shroud of secrecy ... it is just a privately operating business doing business on it's own terms.
I thought I'd chime in my own personal opinions here (my opinions, not of my employer!)
I've had the chance to work along side Matt a couple times recently and he is a class act through and through. Trust me when I say he has the best interests of his viewers.
I think justalurker hits a good point. No matter what stations do, we will do something that isn't liked. If someone is upset with something that is being done, coming on a forum to defend it is often a fruitless exercise. I've always made it a point to not to try and defend anything we do, but rather give you insight on how the process works.
Keep in mind we as engineers are constantly getting flamed over the phone. Half of my day (and that isn't an inflated number) is spent on the phone with people that can't tune my station in on digital. And as I try to explain or talk them through, it turns into them flaming me, even though the 20 year old rabbit ears they use to pull in my analog from 50 miles out snowy is a major part of the blame.
I personally come on here because I want to get an informed opinion from a group of people that care about the signal. When we have staff meetings, I often refer to this place as another line of defense. When I go home after being at the station all day, the last thing I want to do is turn on the TV usually.
I can't speak for the engineers at 55 or any other station, but I can speak of my first hand dealings with him. He has helped WANE out a couple of seperate times and I would do the same for him if asked. This is pure speculation, but the engineer is an engineer at heart: I'd be willing to bet he'd love to be blasting out at full power right now.
In closing, there are several companies in the world that outright ban the engineers or any other station personnel from posting on public forums. I can't say that Nexstar has this policy, but even if they didn't, what could they say at this point?
The point I'm trying to make is this: the engineers I've met at all the locals here in FW really bust it hard and do a lot behind the scenes to keep these rigs running. (We've flopped recievers from Indy 7 times the last couple of days, anybody notice?) I think its safe to say that if we had our way, we'd all be blasting out a million watts digital with our analog slowly rusting away.
Thank you for allowing me time to speak a bit.
WANE Engineering Supervisor