Below is my posting from this thread:http://www.avsforum.com/avs-vb/showt...0&pagenumber=7
Pioneer 3510HD in Manhattan???
BobyCor above states that according to his TWC source:
1. Pioneer's box is being deployed in Manhattan with DVI enabled, but you need DVI w/HDCP on your TV / Display.
Now, I have spoken to two TWC supervisors in Customer Service and Tech Support and, after they checked, I was told that the 3510HD is not available anywhere in Manhattan and the only way to get it is to move to Queens or Brooklyn.
Also, two visiting TWC technicians in Manhattan have stated that they have never seen or heard of the 3510HD or of any HD box with a DVI port.
From what I can see it is impossible to get this box in Manhattan now or in the foreseeable future. It is of course possible that the TWC people have no idea about what is going on or they have been told by a higher authority to mislead (lie to?) the customers.
Has anyone gotten a 3510HD installed anywhere in Manhattan?
Or perhaps can BobyCor's source enlighten us on how to get the 3510HD here in NYC?
After that posting above I spoke to a more knowledgeable tech at TWC who was pretty versed with the 3510HD. He knew about the limitations and shortcomings of the SA3100HD AND he also knew that the Pioneer box was just introduced in the NYC area during the past week or so.
He said it will take at least a month, possibly longer, before TWC has adequate supplies for more widespread use.
By the way, Phil, above, is located in Queens, NY as it is indicated in his posting below his name.