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Minneapolis, MN - Comcast - Page 80

post #2371 of 2904
Quote:
Originally Posted by Demolition Man View Post

Wasn't Eagan part of that area? Or am I mistaken?

Nope, Eagan was AT&T Broadband. Time Warner was Minneapolis and the western suburbs.

I'm surprised that the old Time Warner footprint still has some of these oddities. TBS and CNN are part of the most basic package (and still analog), while AMC is part of the expanded digital package (which is almost $20 more now for everyone). We also get Boomerang (one of the few Comcast systems that do) and HDNet.

I'm sure that will change, as contracts come up for renewal, but I had figured it would have changed by now.
post #2372 of 2904
Thanks. I'd imagine HDNet will eventually get added to the rest of the Twin Cities area as HDNet themselves has told me that Comcast does have an agreement for our area. I do wish it would happen before next Monday so I could watch the final Ring Of Honor show... but I don't think it'll happen that soon.
post #2373 of 2904
We've had HDNet in the St. Louis Park area for a few months now. Currently appears on channels 420 and 905. Strange how they keep the cities all with separate lineups.
post #2374 of 2904
Normally I never have anything nice to say about Comcast, so I thought I better own up when something goes well.

I finally confirmed that the Cisco DVR was the source of my audio dropouts. I took it back to the Minnetonka store today to exchange it and I took only the box expecting a simple exchange of just that piece of hardware. Well, they gave me an older SA unit in place of it and naturally the remote is different. I thought for sure they were gonna make me come back again and bring the remote with me before they would give me the "new" DVR. The rep was really nice about it and told me I could just drop off the remote at a later date and could just leave it in the outdoor equipment drop off box. By the way, the Minnetonka store has expanded and remodeled. You now take a number and sit and wait like the DMV as opposed to standing in a queue.

Went home, hooked up the "new" box, called the number for the automated activation, and everything went as it should. I was expecting the worst and ended up being pleasantly surprised. Now I just need to use it for awhile to see how it performs.

I'm not sure if she knew what she was talking about, but when I asked about the DVR's hard drive size, she mentioned that the any room DVR should be available in the southwest area in a couple months. Much larger hard drive and supposedly no increase in monthly rental - we'll see about that.

If there are any Comcast employees who read this forum, thank you.
post #2375 of 2904
Right now on the Anoka and St. Paul system 905 has nothing there so I suspect that is where HDNet could end up when added.
post #2376 of 2904
Quote:
Originally Posted by pillboy49 View Post

Normally I never have anything nice to say about Comcast, so I thought I better own up when something goes well.

I finally confirmed that the Cisco DVR was the source of my audio dropouts. I took it back to the Minnetonka store today to exchange it and I took only the box expecting a simple exchange of just that piece of hardware. Well, they gave me an older SA unit in place of it and naturally the remote is different. I thought for sure they were gonna make me come back again and bring the remote with me before they would give me the "new" DVR. The rep was really nice about it and told me I could just drop off the remote at a later date and could just leave it in the outdoor equipment drop off box. By the way, the Minnetonka store has expanded and remodeled. You now take a number and sit and wait like the DMV as opposed to standing in a queue.

Went home, hooked up the "new" box, called the number for the automated activation, and everything went as it should. I was expecting the worst and ended up being pleasantly surprised. Now I just need to use it for awhile to see how it performs.

I'm not sure if she knew what she was talking about, but when I asked about the DVR's hard drive size, she mentioned that the any room DVR should be available in the southwest area in a couple months. Much larger hard drive and supposedly no increase in monthly rental - we'll see about that.

If there are any Comcast employees who read this forum, thank you.

Been to the new Mtka store and it's a vast improvement from the small office that existed before. I too experienced a friendly staff there, though they don't seem to be able to answer the question when the anyroom will be available. About 2 months ago the answer was the same, a couple more months. It's not their fault though, I'm sure the info they get is constantly changing.

I'm wondering if they will hand out the new DVR (the main unit) to customers not electing to go with the anyroom setup. I'll likely go with it, but if I choose not to it would be nice to have the expanded DVR.
post #2377 of 2904
Question: for those who now have two (or more) DVR's, can all but one of them be eliminated - without any adverse effects - when the anyroom service is activated? If so this would seem to reduce your cable bill - unless adding anyroom will cost more and therefore eliminate any potential savings if you were to eliminate all but one of your DVR's (?).
post #2378 of 2904
Quote:
Originally Posted by JBaumgart View Post

Question: for those who now have two (or more) DVR's, can all but one of them be eliminated - without any adverse effects - when the anyroom service is activated? If so this would seem to reduce your cable bill - unless adding anyroom will cost more and therefore eliminate any potential savings if you were to eliminate all but one of your DVR's (?).

Looking at the new pricing starting in April - each HD/DVR costs $15.95. An Anyroom DVR with one additional Anyroom outlet is $19.95 and $8.00, respectively.

So for a current 2 DVR setup: $31.90 (with 4 tuners between the 2 boxes) vs $27.95 (2 tuners available on the main box).
post #2379 of 2904
Quote:
Originally Posted by eherberg View Post

Looking at the new pricing starting in April - each HD/DVR costs $15.95. An Anyroom DVR with one additional Anyroom outlet is $19.95 and $8.00, respectively.

So for a current 2 DVR setup: $31.90 (with 4 tuners between the 2 boxes) vs $27.95 (2 tuners available on the main box).

Thanks, eherberg, that's very helpful. Now I'm curious: if you go with the anyroom DVR do you know if there's a limit on how many outlets you can use with it? And if you'd be able to add let's say 4 outlets would that give you access to all channels that you subscribe to on each of these outlet TV's? Currently, we have 5 TV's in the house but 3 of them have restricted channel access because we don't use HD DVR's (or HD cable boxes) with them.
post #2380 of 2904
Quote:
Originally Posted by JBaumgart View Post

Thanks, eherberg, that's very helpful. Now I'm curious: if you go with the anyroom DVR do you know if there's a limit on how many outlets you can use with it? And if you'd be able to add let's say 4 outlets would that give you access to all channels that you subscribe to on each of these outlet TV's? Currently, we have 5 TV's in the house but 3 of them have restricted channel access because we don't use HD DVR's (or HD cable boxes) with them.

You can have up to 3 additional outlets paired a main DVR. http://www.avsforum.com/avs-vb/showt...hlight=anyroom

read down on page.

Each TV connected will have access to all channels you subscribe to, BUT you can only record from the main HD DVR/TV. That part sucks.
post #2381 of 2904
Quote:
Originally Posted by sketchr View Post

You can have up to 3 additional outlets paired a main DVR. http://www.avsforum.com/avs-vb/showt...hlight=anyroom

read down on page.

Each TV connected will have access to all channels you subscribe to, BUT you can only record from the main HD DVR/TV. That part sucks.

Thanks for the additional info and link, sketchr. Now I'll just have to wait for anyroom to come here.
post #2382 of 2904
sketchr, thanks for the link in your post. It answered all of my questions about Anyroom DVR.
post #2383 of 2904
Where exactly does Comcast put their notices/ads/etc for when channel are added anyways in the paper?
post #2384 of 2904
So March has come and gone, and the promised MyDVR never appeared as promised. But amazing my rate increase managed to appear. SIGH!!!
post #2385 of 2904
Quote:
Originally Posted by kclfoxtrot View Post

So March has come and gone, and the promised MyDVR never appeared as promised. But amazing my rate increase managed to appear. SIGH!!!

Huh? Promised by who? What city are you in? Motorola equipment or Cisco/SA?
post #2386 of 2904
Quote:
Originally Posted by kclfoxtrot View Post

So March has come and gone, and the promised MyDVR never appeared as promised. But amazing my rate increase managed to appear. SIGH!!!

The fix for the program guide that will allow Cisco/SA boxes to use MyDVR is tentatively scheduled to be deployed 2nd quarter 2011 at the earliest, so whoever told you March 15th is high.
post #2387 of 2904
I am in Eden Prairie. Back in February I was told by Comcast customer support in Richfield when I picked up my HD DVR box that the expected roll out date would be mid March. SA/Cisco boxes.
post #2388 of 2904
BTW, anyone have any recommendations for a cable modem. $7 a month is just too much to pay for a product that can probably be had for well under a years worth of rental costs.
post #2389 of 2904
Quote:
Originally Posted by kclfoxtrot View Post

I am in Eden Prairie. Back in February I was told by Comcast customer support in Richfield when I picked up my HD DVR box that the expected roll out date would be mid March. SA/Cisco boxes.

March was the original timeframe. They ran into bugs that pushed the date into 2Q. This was known before February (but obviously not by the CSR that misinformed you).
post #2390 of 2904
Quote:
Originally Posted by blitzen102 View Post

March was the original timeframe. They ran into bugs that pushed the date into 2Q. This was known before February (but obviously not by the CSR that misinformed you).

Thanks for the clarification. Since we are already in 2q, I guess we have a 90 day window to potentially wait.
post #2391 of 2904
Quote:
Originally Posted by kclfoxtrot View Post

BTW, anyone have any recommendations for a cable modem. $7 a month is just too much to pay for a product that can probably be had for well under a years worth of rental costs.

I've been wondering about this also. Have considered buying a Motorola SB6120 SURFboard DOCSIS 3.0 eXtreme though it depends on what the lifetime of these modems are on if it is worth it or not.

Any thoughts?
post #2392 of 2904
I've had the SB6120 for a year now. Even if you aren't using the DOCSIS 3.0 level speeds you should get an more stable connection due to the fact that the SB6120 is using four separate frequencies for its connection (compared to one that most modems use).
post #2393 of 2904
Quote:
Originally Posted by Demolition Man View Post

I've had the SB6120 for a year now. Even if you aren't using the DOCSIS 3.0 level speeds you should get an more stable connection due to the fact that the SB6120 is using four separate frequencies for its connection (compared to one that most modems use).

How hard is this to set up? I have visions of losing my Internet connection and the ability to search for help online.
post #2394 of 2904
Different topic.

I want to block some channels that I NEVER watch on my STBs so that I don't have to pass through them when surfing using the channel up/down on the remote.

The "Block Channel" function of the Parental Control does not accomplish what I want to do.

Is this possible to do and where do I find it in the menus?

Thanks for any help.
post #2395 of 2904
Quote:
Originally Posted by pillboy49 View Post

How hard is this to set up? I have visions of losing my Internet connection and the ability to search for help online.

Physical installation is plug & play. The only other step is a call to Comcast to give them some information off of the new modem.
post #2396 of 2904
Quote:
Originally Posted by omarr View Post

Physical installation is plug & play. The only other step is a call to Comcast to give them some information off of the new modem.

Really, that simple? I might have to do this too. Makes no sense to keep renting the modem. Thanks!
post #2397 of 2904
Quote:
Originally Posted by pillboy49 View Post

Really, that simple? I might have to do this too. Makes no sense to keep renting the modem. Thanks!

It was that easy the last time I did it. I don't think the process should have changed any.

PS: Amazon currently have the best price I've been able to find on the SB6120. I think I may jump on that myself.
post #2398 of 2904
I have Comcast's "Triple Play" including their phone service. My monthly bill shows a $3.50 charge for an "EMTA Phone Modem". Does anyone know if the Motorola SB6120 also delivers the same phone services that we currently get?
post #2399 of 2904
If you want to save a little bit of money you can get Motorola's SB5101 for $30 cheaper than the SB6120. It's DOCSIS 2.0, but has download speeds up to 30 Mbps. Comcast's performance internet speed I believe is 12 Mbps (Burst up to 20 Mbps). Should meet most peoples needs unless you're paying or need higher internet speed.

Motorola SB5101 for $51 from Amazom.com
http://www.amazon.com/Motorola-Surfb...ref=pd_sim_e_4
post #2400 of 2904
Quote:
Originally Posted by JBaumgart View Post
I have Comcast's "Triple Play" including their phone service. My monthly bill shows a $3.50 charge for an "EMTA Phone Modem". Does anyone know if the Motorola SB6120 also delivers the same phone services that we currently get?
Sadly it does not.
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