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Minneapolis, MN - Comcast - Page 96

post #2851 of 2904
Quote:
Originally Posted by JonM in MN View Post

Anybody here using a Roamio and cable card? Thoughts?

I’ve been using a Roamio Basic for almost four weeks now, and I’ve been very happy with it.

I had one unexpected reboot during the second day but none since then. Some people are having problems connecting to TiVo servers causing delays and slow response times but it only affected me one day for a couple of hours. Other than these two problems it’s been rock solid.

I did a self-installed upgrade of my cable cards. I returned two single-stream cards from an old S3 and picked up a multi-stream card. Called Comcast’s activation number (1-877-405-2298). Zero problems exchanging the cable cards and activating the new one.

I’ve owned S2’s, S3’s, S4’s and the Roamio is by far the best one!
Edited by worachj - 12/16/13 at 12:27pm
post #2852 of 2904
Quote:
Originally Posted by JonM in MN View Post

I'm hearing that the supply of X1 boxes will loosen in January/February. Great, if I want to wait...

Anybody here using a Roamio and cable card? Thoughts?
I went with a Roamio Pro. I did not like what I have heard/seen online about the X1 boxes. I had no problems setting up or using the cable card in my Tivo. It was a new card setup using the cable card comcast #.

Side note, Tivo might be having some growing pains. I have gotten several errors (C133) that mean it cannot connect to the TIvo servers. There are a number of functions that do not work during that error. Typically in past that was always just a internet connection issue. It always in the past only lasted a few minutes. Recently I had a number of those issues that lasted part of a day. Basic functions on the Tivo are still usable during that error.
post #2853 of 2904
Quote:
Originally Posted by JonM in MN View Post

I'm hearing that the supply of X1 boxes will loosen in January/February. Great, if I want to wait...

Anybody here using a Roamio and cable card? Thoughts?

I'm using a Roamio Pro and I LOVE it. Xfinity On Demand works 99.9 percent of the time, and the .1 percent that it doesn't, a simple close and re-open has fixed it. Being able to take shows with me on the iPad is a nice bonus, but the biggest thing I enjoy would be all the features, and how fast the box is, compared to the Comcast DVR's.
post #2854 of 2904
Thanks for the advice guys, it's definitely worth considering. What extra features do you like the most? Is the cable card 15 bucks/mo.?
post #2855 of 2904
cable card is either free or only a few bucks depending on what you have. also get credit for customer owned equipment.
post #2856 of 2904
Quote:
Originally Posted by berg0449 View Post

cable card is either free or only a few bucks depending on what you have. also get credit for customer owned equipment.

Based on what I've seen, initial cable card should be free, if there's a charge it's offset by the customer equipment credit. Comcast will even give phone support for equipment setup.

Loved my old Tivo from 10-15 years ago. Tons more functionality here, saves me 20/mo. which helps offset initial outlay. From what I've read, hard drive in the Plus is easily upgradeable to 4GB.

Getting very excited about this. Wifey has hated Comcast equipment for a decade. Suggestions for where to purchase, good deals?
post #2857 of 2904
Also --- are cable cards available at service centers for pickup, multi-stream units readily available? Easy to get all this up and running?

TIA.
post #2858 of 2904
Quote:
Originally Posted by JonM in MN View Post

From what I've read, hard drive in the Plus is easily upgradeable to 4GB.
Yes in the Roamio line it sounds like the hard drive upgrade is a plug and play. You no longer need to copy the OS software. Note, if you upgrade hard drive it has been reported its best to do right away before you active your cable card. For some companies changing the hard drive would require reactivating the cable card.

One note, if you use OTA the Roamio line is EITHER cable OR OTA not both. If you use both you will want to get one of the premiere ones. But even on the Premiere Tivo's you have to look for one that has OTA.

As for cable cards the only trick is to active it with the specific cable card number. They seem to be able to resolve any issue quickly. If you call the normal comcast support they do not handle cable cards as well.
post #2859 of 2904
FYI, for anybody else in the same boat --- Tivo does get you for 5.99/mo. for each Tivo Mini
post #2860 of 2904
Quote:
Originally Posted by JonM in MN View Post

Thanks for the advice guys, it's definitely worth considering. What extra features do you like the most? Is the cable card 15 bucks/mo.?

free for the 1st card in the unit. If you require a 2nd (like in a Tivo Series 3) then its 1.50 a month
2.50 credit per owned equipment item
post #2861 of 2904
per the comcast site

The first CableCARD in a retail device (e.g., TiVo devices or CableCARD equipped televisions) is provided at no additional charge to Comcast customers. If a second CableCARD is needed for the same device (i.e., TiVo Series 3 boxes), the cost is $1.50 per month for the additional card. Again, this only applies to a second CableCARD in the same device.
http://customer.comcast.com/help-and-support/cable-tv/purchasing-a-cablecard/

Comcast provides a credit to customers who have an activated CableCARD installed in a customer-owned device (e.g., TiVo or CableCARD-equipped television) or customers that own a qualifying converter (See Customer Owned Equipment Policy) if the customer subscribes to a Comcast video service that includes equipment as a part of the service. Customers who qualify will receive a monthly credit of $2.50 for each qualifying activated CableCard device or converter.
http://www.comcast.com/equipmentpolicy/
post #2862 of 2904
Does the 2.50 per device include the minis?
post #2863 of 2904
no since the mini uses the info from the main unit (and the cable card). The mini requires to be hooked to a Roamio....it doesnt work without it

Which actually is good as Comcast would charge you 9.25 for the 2nd outlet if you had something else (since you would need another cable card) but since the mini "feeds" off the Roamio there is no extra outlet fee
post #2864 of 2904
So, can the multi stream cable card - for the roamio pro be picked up directly from one of the service centers? Or is a truck roll (mail out shipping fee) required? And can I activate it myself with comcast on the phone?
post #2865 of 2904
Quote:
Originally Posted by sketchr View Post

So, can the multi stream cable card - for the roamio pro be picked up directly from one of the service centers? Or is a truck roll (mail out shipping fee) required? And can I activate it myself with comcast on the phone?

I picked up a card from a service center and activated it myself without any problems. Comcast’s cable card activation number (1-877-405-2298).
post #2866 of 2904
Quote:
Originally Posted by worachj View Post

I picked up a card from a service center and activated it myself without any problems. Comcast’s cable card activation number (1-877-405-2298).

Thanks. Is that what I need to request once inside the service center "a multi stream card" for the Roamio Pro DVR? Are there different varieties of the multi stream card? I want to get the right one the first time if I go for this...
post #2867 of 2904
yup all you need is a multistream card
post #2868 of 2904
Have read that I may need to put the Roamio in the same room as my router, or need another device. Can't find iwhere I read that now. Anybody?
post #2869 of 2904
Quote:
Originally Posted by JonM in MN View Post

Have read that I may need to put the Roamio in the same room as my router, or need another device. Can't find iwhere I read that now. Anybody?

The Roamio will work for most things over WiFi, but if you intend to use Tivo Mini at all, you'll need your roamio to be connected via a wired network connection of some sort (the Roamio can act as a Moca Bridge to feed the Mini).

More information can be found here:

https://www.tivo.com/shop/detail/moca
post #2870 of 2904
Quote:
Originally Posted by mnxmfan View Post

The Roamio will work for most things over WiFi, but if you intend to use Tivo Mini at all, you'll need your roamio to be connected via a wired network connection of some sort (the Roamio can act as a Moca Bridge to feed the Mini).

More information can be found here:

https://www.tivo.com/shop/detail/moca

Even though I had Anyroom and a Moto box communicating with another box in my BR, I've had no luck connecting the Roamio to the Mini via MoCa. The Roamio connects perfectly to WiFi, but it seems to need to drop that connection to establish the MoCa network? My Roamio is upstairs and my router is in my LL, could that be the issue? Looks like ethernet is preferable anyway, powerline adapters up to the job?

Love the Roamio so far, just need to get it networked, TIA ---
post #2871 of 2904
Where could I find good, cheap (!) high throughput, locally available this afternoon powerline adapters anyway? Office Max has some, Target some, Walmart not so much, it seems.

Recommendations?
post #2872 of 2904
Quote:
Originally Posted by JonM in MN View Post

Where could I find good, cheap (!) high throughput, locally available this afternoon powerline adapters anyway? Office Max has some, Target some, Walmart not so much, it seems.

Recommendations?

I don’t use MOCA or have a mini but maybe these TiVo links may help.

http://support.tivo.com/app/answers/detail/a_id/2412/kw/MOCA%20mini
http://support.tivo.com/app/answers/detail/a_id/2557/kw/MOCA%20mini
http://support.tivo.com/app/answers/detail/a_id/2560/kw/MOCA%20mini
http://support.tivo.com/app/answers/detail/a_id/2474/kw/MOCA%20mini

Not sure which Roamio you purchased, but the Roamio basic does not have built in MOCA. A MOCA adapter needs to be purchased.
post #2873 of 2904
How does one obtain the firmware upgrade for the Cisco cable cards? The cable card I have does not have the latest - 1.5.3.1101 - which is needed for all 6 tuners to be operable.

Can they do it remotely by request?
Edited by sketchr - 12/28/13 at 8:39pm
post #2874 of 2904
Quote:
Originally Posted by sketchr View Post

How does one obtain the firmware upgrade for the Cisco cable cards? The cable card I have does not have the latest - 1.5.3.1101 - which is needed for all 6 tuners to be operable.

Can they do it remotely by request?

Sorry I can't offer any first hand knowledge. I'm on Comcast's St. Paul system and have a Motorola card for a four tuner Roamio. You must be on Comcast's west metro side with Scientific Atlanta equipment.

You can try calling the cable card support number and ask them.
http://support.tivo.com/app/answers/detail/a_id/2747/related/1

Good luck!
post #2875 of 2904
Quote:
Originally Posted by worachj View Post

I don’t use MOCA or have a mini but maybe these TiVo links may help.

http://support.tivo.com/app/answers/detail/a_id/2412/kw/MOCA%20mini
http://support.tivo.com/app/answers/detail/a_id/2557/kw/MOCA%20mini
http://support.tivo.com/app/answers/detail/a_id/2560/kw/MOCA%20mini
http://support.tivo.com/app/answers/detail/a_id/2474/kw/MOCA%20mini

Not sure which Roamio you purchased, but the Roamio basic does not have built in MOCA. A MOCA adapter needs to be purchased.

Thanks! My issue was the Roamio needs to be ethernet (or MoCa connected via adapter, I believe) to the internet to enable MoCa between the Roamio and the Minis. Once I did that it worked, though the first connection between the Roamio and the first Mini took several hours.

My two other TVs have connected via MoCa and are now working perfectly. The Roamio Plus is a great device, can't beat 6 tuners and 150 hours of HD storage, there are a lot of little things it does well that add up too.

I ended up ordering some TL-Link 500 Mbps powerline ethernet adapters from Amazon, 39 per pair. This should make things nice and snappy in each room, and to my son's PS3 for his CoD sessions.

2 issues remain. One, on-demand freezes after a few seconds after hitting play on a program, this is a known issue and a call to Comcast to update a billing setting should fix. I also need to enable something in Roamio settings to allow apps. Might also consider upgrading to a 3-4TB HD for max capacity, supposed to be an easy DIY upgrade.

Overall, very pleased with the upgrade. Not cheap, spent 400 on the Roamio Plus and 90 each on three Minis. But worth it.
post #2876 of 2904
Sorry if this is redundant,but can my client go directly to the Minneapolis Comcast office on Plymouth Ave. and pick up an HD DTA? He lives in Minneapolis. I am trying to find an HD box small enough to mount to the back of the tv.
Thanks in advance for any insight
post #2877 of 2904
Yes, you should be able to get the new HD DTA's at any Comcast service center in the Twin Cities.
post #2878 of 2904
I'm surprised nobody is talking about the annual price increase that came with last month's bill. My bill would have gone up about $6 (Preferred cable and Performance Internet), but instead will go down about $3. The modem rental fee is now $8, which was incentive enough to get me to buy my own modem, so now I'll save $7 per month. Internet all going up by $2.

What's your damage?
post #2879 of 2904
post #2880 of 2904
Quote:
Originally Posted by mnxmfan View Post

I'm surprised nobody is talking about the annual price increase that came with last month's bill. My bill would have gone up about $6 (Preferred cable and Performance Internet), but instead will go down about $3. The modem rental fee is now $8, which was incentive enough to get me to buy my own modem, so now I'll save $7 per month. Internet all going up by $2.

What's your damage?

My bill is going up $5.

$3 for starter digital cable and $2 for Performance internet plus additional taxes.
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