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Cleveland, OH - TWC - Page 762

post #22831 of 23447
TW made their channel changes last night. Time to rescan my TV's.
post #22832 of 23447
Hello, I am in the Southern part of the viewing area (Dover/New Philladelphia demographic of TWC) and on the 4th of this month I started recieving TruTV HD on channel 1220, and it went off yesterday the 7th. I looked on the timewarner dot com/neowpa and it said nothing about this channel being in hd. Is it in the testing phase, and I recieved it some how, anyone else have it for a couple days also ? I would love it in HD, i watch it some. just wondering if anyone else noticed this. btw I have the samsung hd dvr box.

PS Love the site, been viewing it for a couple years, but just joined.
post #22833 of 23447
Quote:
Originally Posted by Yacdogg View Post
Hello, I am in the Southern part of the viewing area (Dover/New Philladelphia demographic of TWC) and on the 4th of this month I started recieving TruTV HD on channel 1220, and it went off yesterday the 7th. I looked on the timewarner dot com/neowpa and it said nothing about this channel being in hd. Is it in the testing phase, and I recieved it some how, anyone else have it for a couple days also ? I would love it in HD, i watch it some. just wondering if anyone else noticed this. btw I have the samsung hd dvr box.

PS Love the site, been viewing it for a couple years, but just joined.
It was available during march madness and was removed afterwards some TWC systems added TruTV HD permanently right before the tourney.
post #22834 of 23447
Read in the paper this morning that the TWC CEO got a ginormous raise---millions.
JJK
post #22835 of 23447
On or after April 10, 2011, History & Nature on Demand will be known as Nature & Knowledge on Demand. Movies on Demand will be available to digital customers on position 1000 and Music Choice on Demand (to include content from Music Choice Urban & Latin on Demand) will be available on position 437.
The following channels will be available to digital customers: OWN HD, YES HD, GSN HD, The Hub HD, Oxygen HD, HBO HD On Demand and Cinemax HD On Demand.
On or after May 9 content from FEARnet will be available on Movie Pass On Demand.
* Changes will vary by service area. Not all services available in all areas. Carriage level varies by area.
post #22836 of 23447
For whatever reason, my problematic local QAMs cleared up on the set downstairs.

The problems were on stations on QAM RF channel 75 and 78, which included: WOIO (both HD and "WeatherNow"), WVIZ and its subchannels, WEAO's subchannels (TWC in this area does not carry WEAO HD, but does carry the subchannels), and WVPX HD.

All of the above are now working again, when they were breaking up and unviewable picture-wise before. All the other local QAM channels (HD and subs) have been fine, and are still fine (WKYC/WEWS/WUAB/WJW/etc. and all their subs, including WKYC's weather radar, WUAB's This TV and WJW's Antenna TV).

Since it cleared up all on its own, maybe there was a signal strength issue that was corrected here in this development. Or maybe they moved and compressed less, though I didn't have to rescan anything.
post #22837 of 23447
Since the channel realignment, 2 TV's with out a digital box display "no signal" on 72 (Travel), 73 (Oxygen), 74 (TruTV),75 (Speed) and 82. The new guide TW sent out shows these channels in the Standard tier. Channels 70 and below and great. The TV with the digital box will get them all.

I'm in the Copley area near Bath. Aren't we supposed to be getting these channels?
post #22838 of 23447
Quote:
Originally Posted by AkronTom View Post

Since the channel realignment, 2 TV's with out a digital box display "no signal" on 72 (Travel), 73 (Oxygen), 74 (TruTV),75 (Speed) and 82. The new guide TW sent out shows these channels in the Standard tier. Channels 70 and below and great. The TV with the digital box will get them all.

I'm in the Copley area near Bath. Aren't we supposed to be getting these channels?

I was informed these channels no longer are offered in analog. I understand the need to reduce analog bandwidth but how long will it be before TW whittles the analog selection a little more till we are forced to rent the box.
post #22839 of 23447
Quote:
Originally Posted by AkronTom
I understand the need to reduce analog bandwidth but how long will it be before TW whittles the analog selection a little more till we are forced to rent the box.
I have seen other cable providers offer smaller boxes with fewer features. They basically do nothing except have a channel up and down button and outputs... No guide or menu or anything.

I wonder if they will start using these and including them in the cost of service. Or maybe they will the cost of service and then give them out for "free."
post #22840 of 23447
Quote:
Originally Posted by AkronTom View Post

I was informed these channels no longer are offered in analog. I understand the need to reduce analog bandwidth but how long will it be before TW whittles the analog selection a little more till we are forced to rent the box.

The sooner the better.
That is already happening on many cable systems including WOW locally.
Their service is going all digital so any/all analog TV's now require a converter box at $1 per month.
post #22841 of 23447
I'd pay $1 but TW wants 8.95 plus tax.
post #22842 of 23447
Yesterday all my MLB Extra Innings channels disappeared. As the night went on other channels began to disappear to with the "temporarily not available, please press enter" message.

TW sent me to Cable Cards and they said that I needed a service call. I got one for this afternoon at 5:00 pm. I've sent like 4 emails to my person in TW but I haven't heard back. Maybe there are lots of problems right now.

Idiot rep I talked to last night suggested that the reason I may not be getting them is that it's the same as Pay per view. It isn't, not at all.

I'm ready to toss in the towel and call Direct TV out to see if any new satellites are up where I can get a line of site. I heard they may be one in the east now.
post #22843 of 23447
My TWC person got backed to me. You know if I didn't have her I would forever be fighting with TW.

Apparently there is an issue with MLB Extra Innings. I was told it's system wide but I'm not certain if that means all DVR's or just TiVo's. She mentioned it possibly being a mapping issue.

So I heard from another person I use to talk to at TW but haven't heard from in a few years and she tells me that they looked at the test television, and yes indeed there is a problem! Since she said test television I'm assuming that's the one hooked up with a TiVo. So once again I've paid money for a product that I'm not getting.

When I was transferred to Cable Card Support last night the guy I spoke with told me that according to what he saw I cancelled MLB Extra Innings on January 25th. Eventually he saw where I had ordered it on 3/13 but wow, 50 minutes on the phone.

My service call has been cancelled. So I have to wait on TWC techs now.
post #22844 of 23447
I got this message regarding the MLB ExtraInnings debacle about 2 hours ago:

We have identified an issue in our back-end systems and we're working on it. *Unfortunately I don't have an ETA for resolution yet. *I will keep you posted.

Discovered an issue in their back-end system. This kind of cracks me up. Usually it's the head end, now the back-end.

I realize you guys probably could care less about this but since I have to suffer you have to suffer with me.
post #22845 of 23447
Docsis 3 was turned on yesterday in the Cleveland market. It is really fast. 50 down 5 up. Also when you do a speed test it is usually always at least 50 down 5 up. It is great. Most non signature home customers will need a new modem that is DOCSIS 3 compatible to receive the full speed.
post #22846 of 23447
Quote:
Originally Posted by tjs70 View Post
Docsis 3 was turned on yesterday in the Cleveland market. It is really fast. 50 down 5 up. Also when you do a speed test it is usually always at least 50 down 5 up. It is great. Most non signature home customers will need a new modem that is DOCSIS 3 compatible to receive the full speed.
And that probably means an additional charge? I'll take what I have and live with it if that's the case.
post #22847 of 23447
On or after Aprl 15, the following channels will be available to digital customers: OWN HD, YES HD, GSN HD, The Hub HD, Oxygen HD, HBO HD On Demand and Lifetime HD.
post #22848 of 23447
The nice part about DOCSIS 3 is that it reduces congestion on the nodes dramatically. So even if you do not upgrade to 50/5 or 30/5 you should see improved performance particularly if you have your modem upgraded to their latest models as D3 involved replacing the entire CMTS with modern equipment.
post #22849 of 23447
Quote:
Originally Posted by tjs70 View Post

On or after Aprl 15, the following channels will be available to digital customers: OWN HD, YES HD, GSN HD, The Hub HD, Oxygen HD, HBO HD On Demand and Lifetime HD.

Could you please list the Ch numbers? Thank you.

Ben Music
post #22850 of 23447
OWN HD - 1152
Yes HD - 1341
GSN HD-1281
Hub HD -1111
Oxygen HD - 1215
HBO HDOD -1600
Lifetime HD - Doesn't seem to be on yet but should be 1211
post #22851 of 23447
Ben, did you sent it to TiVo? If not I will.

Edit, never mind I had a bookmark for it so I just went ahead and sent it.
post #22852 of 23447
You know I take a lot of shots at TWC and all cable companies, I've never met one I've liked. And i suppose I'm lucky enough to have discovered someone in the company that's willing to help me out with my TiVo issues, but I really take my hat off for what TWC did for me.

I'm the only person with a TiVo subscribed to MLB Extra Innings from what they tell me. They fixed the issue by doing a manual override.

I was thinking that it just wasn't going to get resolved, why change everything for 1 customer. Well they didn't change everything but they did get it working so I give them kudos for service.

Now I wonder how they will respond to my email requesting compensation for my two day loss of service? Hey, I didn't mention it they did.
post #22853 of 23447
Is it live all over the Cleveland market, like in Amherst, OH too. How much more is that than Roadrunner Turbo? I get about 20 to 25 down, but only .75 on that?

Quote:
Originally Posted by tjs70 View Post

Docsis 3 was turned on yesterday in the Cleveland market. It is really fast. 50 down 5 up. Also when you do a speed test it is usually always at least 50 down 5 up. It is great. Most non signature home customers will need a new modem that is DOCSIS 3 compatible to receive the full speed.
post #22854 of 23447
I have a question about my SA 4250HDC STB. I occasionally burn a DVD of the networks shows to time-shift my viewing. I set the box to the channel I want to record. Set the DVD burner timer. Once in a while, the TWC STB shuts off and has a black screen with TWC logo and clock. Is there anyway to set the box to stay enabled?
post #22855 of 23447
You can bypass the TWC box, by using a splitter and the tuner for you burner, If it has a tuner.. can't record HBO's etc. ...But you can with most other stations
post #22856 of 23447
DOCSIS 3, eh? Any word on pricing?
post #22857 of 23447
Quote:
Originally Posted by awyeah View Post

DOCSIS 3, eh? Any word on pricing?

877.772.2253. Let us know.
post #22858 of 23447
Just signed up for time warner. They sent me a 8300hdc hd dvr.

Every hd channel I have tried so far is 2 channel PCM. Are they passing through 5.1 channels? I have it hooked up via hdmi to my onkyo 1007 receiver. Audio is set to digital. Do I have something setup wrong or am I only supposed to be getting stereo?

Edit: never mind, it's a setup issue with my receiver
post #22859 of 23447
Almost all the HD channels, at least the one's I watch are Dolby 5.1. If they broadcast in Dolby 5.1 it's supposed to be passed on.

I say supposed to be because I know for a fact that MLBnet is in Dolby 5.1, I spoke to an engineer over there and even my person that I know at TWC admits it. But they have a problem dialing it in.
post #22860 of 23447
That abandonment of analog TWC channels over 70 may have solved the problem I had above.

The problem QAM channels were 75 and 78, which carry things like the HD feed and subchannels for WOIO, WVIZ and WVPX.

My current theory is that there was analog "bleeding" from channels like 76 (former STO position), and when that went away, the QAM feeds for all three channels became perfect.

And RF QAM channels that weren't in the 70s were always fine.
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